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Tru By Hilton Syracuse-Camillus

2.5 star property

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Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Exterior
Business centre
1 bedroom, down duvets, in-room safe, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

View in a map
116 Township Blvd, Camillus, NY, 13031
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪6 min drive‬
  • Place, New York State Fairgrounds
    ‪6 min drive‬
  • Place, Destiny USA
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

8.2 out of 10
Very good
(44 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru By Hilton Syracuse North Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,008 reviews
The price is €101
includes taxes & fees
2 Nov - 3 Nov
Tru By Hilton Syracuse North Airport Area

About this property

Tru By Hilton Syracuse-Camillus

Art Deco hotel connected to a shopping centre in Camillus with free breakfast
This hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with a safe and free newspapers. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Syracuse-Camillus. During your stay, you'll be connected to a shopping centre and close to New York State Fairgrounds. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Syracuse University and 9 minutes from New York State Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A fitness centre, a terrace, and an arcade/games room are also featured at Tru By Hilton Syracuse-Camillus. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Camillus hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • High chair
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Reviews

Tru By Hilton Syracuse-Camillus Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 600 out of 1007 reviews
Rating 8 - Good. 227 out of 1007 reviews
Rating 6 - Okay. 93 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

Reviews

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service
Close to amenities and easy to get to.
Stayed 1 night in Jul 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice hotel with a nice breakfast. Wish rooms had microwave.
Stayed 1 night in Jul 2025

10/10 Excellent

GARY

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entertaining breakfast machine :)

We had a nice stay! The rooms were simple, clean, and the bed was very comfortable. Breakfast was a highlight—plenty of options to choose from, and the pancake machine was a fun touch that entertained everyone. A great value and overall pleasant experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with our stay. Room was clean, staff were polite and pleasant. Easy to get too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay if you have kids. They have a game area and lots of space to relax in the lobby. The rooms are spacious for a hotel room with storage the your things. Our room was clean and comfortable. The staff was very friendly and check-in was smooth and painless. Highly recommend this hotel!
Stayed 3 nights in Jun 2025

6/10 Okay

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, but when I called to see if they had coin laundry or a pool, I was told yes all properties have them. When I asked they said they had neither. The pool wasn’t necessary but the coin operated washer was.
Stayed 1 night in Jun 2025

6/10 Okay

Greg

On one night there was a loud party on our floor, I called down to front desk with no response. Got dressed and went to front desk, no one there to address my concern. This was after midnight
Stayed 4 nights in Jun 2025

10/10 Excellent

marty

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean. The room was clean. The check in was fast and easy. Staff was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The on duty manager was outstanding!!!
Stayed 1 night in Jun 2025

6/10 Okay

Susan & Dan, Cumming

Liked: Cleanliness, staff & service
Very minimalist. Stayed many years at this property but think we need drawers and a bit ‘more’.
Stayed 3 nights in Jun 2025

4/10 Poor

diana

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
I had requested a handicap accessible room. The room was located on the fourth floor! If there had been an emergency which made the elevators unusable, I would have been trapped on the fourth floor. The room had two double beds so could sleep four people but only one chair! The bath had grab bars but no bench and was very slick. The room was cleaned one day and not touched the next. We were there three nights and two of those nights we had to go back down to the desk to get the key reset. Was told this happens and nothing they could do. The room was not worth the amount they charged.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and open. Clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Stayed 1 night in Jun 2025

6/10 Okay

Joelle

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The location is convenient, plenty of places around. Clean, bright. However, upon arrival the entire lobby smelled like marijuana and I’m fairly confident that the front desk clerk was high. Not a great impression.
Stayed 1 night in Jun 2025

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel was clean, the room was nice, and the morning breakfast was good. Front desk staff was missing at times and not very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
It was an overall decent stay. Tru always has nice amenities. Our duvet cover was slightly stained, and my bedside lamp on one side of the bed did not work. But those are my only complaints.
Stayed 1 night in May 2025

8/10 Good

Deanna

Stayed 1 night in Jun 2025

10/10 Excellent

David

Only problem was that we found it difficult to get the air temperature down to a comfortable level for sleeping.
Stayed 1 night in May 2025

8/10 Good

Heide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

We stayed one night to attend a concert. It was convenient, clean and comfortable at a reasonable price
Stayed 1 night in May 2025

10/10 Excellent

Martha L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional and efficient use of space and plenty of outlets in the room. Lots of comfortable seating in the common area. Great breakfast! Will stay again.
Stayed 2 nights in May 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Needed to stay for a baseball tournament in Auburn. We didnt want to stay where all of the teams were staying so we stayed a little outside of town. This hotel was comfortable, and a good stay for the price. Breakfast and amenities were nice. Would stay again in this hotel chain
Stayed 3 nights in May 2025

10/10 Excellent

Shakia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2025