APA Hotel Shibuya Dogenzakaue

3.0 star property

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Photo gallery for APA Hotel Shibuya Dogenzakaue

Reception
Property amenity
Semi-Double Room, Main Building, Non-Smoking | Down duvets, desk, blackout curtains, free WiFi
Building design
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
20-1 Maruyamacho Shibuya-ku, Tokyo, Tokyo-to, 150-0044
  • Place, Cerulean Tower
    ‪4 min walk‬
  • Place, Shibuya Crossing
    ‪9 min walk‬
  • Place, Yoyogi Park
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Single Room, Main Building, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

Double Room, Main Building, Non-Smoking

8.4 out of 10
Very good
(9 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Semi-Double Room, Main Building, Non-Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Large Single Bed

Single Room, South Building (New Wing), Non-Smoking

8.0 out of 10
Very good
(6 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

APA Hotel Shibuya Dogenzakaue

Hotel with a restaurant, 8-minute walk to Shibuya Crossing
A restaurant, self parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
APA Hotel Shibuya Dogenzakaue offers 173 air-conditioned accommodations with free newspapers and complimentary slippers. Beds feature down duvets. 40-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at APA Hotel Shibuya Dogenzakaue. During your stay, you're just a quick walk from Shibuya Crossing. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the café
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Shibuya 109 Building and Bunkamura
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at APA Hotel Shibuya Dogenzakaue. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
コメダ珈琲店 – This café only serves light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: JPY 900 for adults and JPY 900 for children
  • A restaurant

Restaurants on site

  • コメダ珈琲店

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides central air conditioning and heating (availability based on the season).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 900 for adults and from JPY 900 for children
  • Self-parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay, PayPay, Merpay and R Pay
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping service is provided every 3 days. Additional cleaning is available for stays of 2 nights or more on request.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

APA Hotel
APA Hotel Shibuya-Dogenzaka-Ue
APA Shibuya-Dogenzaka-Ue
APA Hotel Shibuya Dogenzakaue Tokyo
APA Hotel Shibuya-Dogenzaka-Ue Tokyo
APA Shibuya-Dogenzaka-Ue Tokyo
APA Hotel Shibuya Dogenzaka Ue
Apa Shibuya Dogenzakaue Tokyo
APA Hotel Shibuya Dogenzaka Ue
APA Hotel Shibuya Dogenzakaue Hotel
APA Hotel Shibuya Dogenzakaue Tokyo
APA Hotel Shibuya Dogenzakaue Hotel Tokyo

APA Hotel Shibuya Dogenzakaue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

kayla

Liked: Cleanliness, staff & service, property conditions & facilities
I really
Stayed 5 nights in Sep 2025

8/10 Good

Proud

Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very soothing and room was always clean
Stayed 7 nights in Sep 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8 nights around Tokyo

My wife and I stayed for 8 nights. Location was excellent for first time visitors to Tokyo as we picked a pretty traveled area with a main focus being close to a major train station (Shibuya station) to have easy access to other parts of the area. Check in was easy and the only interaction we had with the staff during our stay. Room was clean with fresh linens daily and service every 3rd day. The only reason for a 4/5 on comfort was due to some construction at the time of our stay. There is no good time for construction in a service industry so I don’t fault them. Our floor (3 of 14) had the central part of the floor layout with tarp and scaffolding. A decent amount of rain would come in through the area soaking the carpets and giving a slight musk to the entry but it did not impact the room. Typhoon that came through didn’t help the amount of water. The hotel was daily ripping out carpet and furniture from higher up floors so it was clearly understood as part of the process and being resolved. It was the off season pricing already but it would have been going the extra step for some comped breakfast to the attached restaurant. I would still 100% recommended if you choose the Shibuya area to consider staying here.
Stayed 8 nights in Aug 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Marilou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very accessible to the train station and a lot of dining options around the hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

narine

Liked: Staff & service, amenities
Friendly staff
Stayed 3 nights in Sep 2025

8/10 Good

Yannik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the construction going on in the hotel, it was great
Stayed 1 night in Sep 2025

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people working here
Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2025

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small very small

Overall was alright Super small
Stayed 5 nights in Jul 2025

8/10 Good

Mads

Liked: Staff & service

August 2025

The bed was alright, though it would have been nice to have the option of two duvets instead of one, when traveling as a couple. The room felt a bit moist. The was a lot of dust in the “hard to reach” surfaces. Overall the hotel was decent.
Stayed 5 nights in Aug 2025

6/10 Okay

Liza

I like the proximity to Shibuya and major metro lines. I didn't like the smell in the washroom and the carpet seems dirty. I paid attention before and after cleaning schedule and the carpet seems not cleaned. There is also a stain on the carpet by the fridge.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rogerick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and within walking distance to Shibuya crossing and rail station
Stayed 3 nights in Aug 2025

8/10 Good

Ayami

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything from transport to food and shopping.
Stayed 5 nights in Jul 2025

8/10 Good

KAZUTAKA

Business traveller
Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea, Midway Point

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location close to Shibuya crossing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharyll

Stayed 2 nights in Jul 2025

8/10 Good

Rui

Stayed 1 night in Jul 2025

10/10 Excellent

ELLERNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to great food. Only complaint is about having only 1 elevator for such a big hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Norris

Stayed 2 nights in Jul 2025

8/10 Good

Mary

Stayed 3 nights in Jul 2025