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Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

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Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

In-room safe, blackout curtains, iron/ironing board, free WiFi
Exterior
Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio
Lobby
Breakfast meal

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    ‪8 min walk‬
  • Roppongi Hills
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Twin Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin Room, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Double Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Superior Queen Double Room Single Use, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room Single Use, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Basic Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double with a table non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double with a table non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for ANNEX Standard Double with a table Non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

ANNEX Standard Double with a table Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with a work desk non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double with a work desk non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin non-smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double non-smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property amenity

lyf Shibuya Tokyo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
4.8 out of 5, Exceptional, (179)
The price is €151
for 1 room
17 Jun - 18 Jun
lyf Shibuya Tokyo

About this property

Tokyu Stay Shibuya Shin-minamiguchi

Hotel with a 24-hour front desk, near Shibuya Crossing
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front desk safe and multilingual staff assistance are on-site. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shibuya Shin-minamiguchi. During your stay, you're just a quick walk from Cerulean Tower. You'll find features such as free WiFi in public areas and dry cleaning service.
  • Free WiFi and wired Internet
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 10 minutes by foot from Shibuya Crossing and a 4-minute drive from Roppongi Hills
Tokyu Stay Shibuya Shin-minamiguchi offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya Shin-minamiguchi also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • 12 floors
  • 2 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1006 reviews
Rating 8 - Good. 288 out of 1006 reviews
Rating 6 - Okay. 116 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Stayed 3 nights in Feb 2025

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort

not ideal

Not ideal for someone traveling with big luggage. Small room and they sent ne from main building to annex with my big bags. Room was not very clean. I won't come back.
Stayed 2 nights in Feb 2025

6/10 Okay

Shirley

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

More Quiet Side of Shibuya

The location is on other more quiet side of Shibuya Scramble; away from the tourist crowd and neon signs. I prefer this side where locals go for great restaurants, headspa & massage. But I was very disappointed with the filthy bathroom in my hotel room. After my long flight I was so looking forward to a hot bath but instead took photos to show to a cleaner the mold and although did their best, bathroom still didn’t feel clean. The beds however were clean and very comfy, kitchen spotless too. Appreciate the washer/dryer in room but need Google translate to operate as there are no instructions in English. I seriously recommend that they upgrade all their bathrooms and hire a housekeeping supervisor who does cleaning inspections since they only clean every 4 days and seem to be short staffed for cleaning. It saddened me to look so forward to my arrival and to have to deal with a filthy bathroom. I must compliment Mr Yagishita at front desk reception as very professional with a calming manner which helped the situation immensely
Stayed 7 nights in Feb 2025

4/10 Poor

Jeri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Karilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Location is ideal with trains and Shibuya Crossing only minutes away.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We spent two nights here with our teenage kids, and it was absolutely perfect. Accessible, easy, great area, quiet, clean. We would do it again in a heartbeat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joo San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near to the Shibuya station and there's a cafe downstairs. There are several dining options within walking distance too.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Billy, Sandy Springs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with everything you need, simply a clear choice next time
Stayed 4 nights in Feb 2025

10/10 Excellent

Coleman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Room was very nice!
Stayed 3 nights in Feb 2025

8/10 Good

Zen

Business traveller
Liked: Cleanliness, property conditions & facilities
Close to our office
Stayed 1 night in Feb 2025

10/10 Excellent

Celine Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Super love this room! Worth the price we paid. Room is small but has literally everything! Bathtub, washing machine, microwave, electric kettle, tv, hair dryer. Even has a window! Suitable for long term stay in fact. Family Mart is a few steps away, majority of the train lines can be reached in a few minutes of walk too! Staff are very nice too!
Stayed 7 nights in Jan 2025

10/10 Excellent

Mary Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Room service cleaning was only provided if you stayed a certain amount of days. 2 beds were also pushed together to create one king size bed, which I wasn’t necessarily a huge fan about. Closet space is very small, but so are other hotels. Toiletries were primarily provided in the lobby. Balcony was very nice, location was also good. There was a family mart right downstairs.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

YOJI

Stayed 3 nights in Feb 2025

10/10 Excellent

Mei Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good !
Stayed 3 nights in Feb 2025

6/10 Okay

Joyce

Travelled with family and small children
Disliked: Cleanliness
Stayed at this hotel for over 10 nights and unfortunately room we got put in first bathroom was unbearable with strong stench. We had to get it reviewed cleaned again and still there so changed rooms. Whilst the hotel is close to new south exit walk to JR and Tokyo metro lines are still substantial if you are travelling with young children just to keep in mind. Walk to shibuya crossing is around 15-20 mins realistically so again to consider. Staff were friendly however English will be limited using translator on google majority of time again just to keep in mind.
Stayed 12 nights in Jan 2025

10/10 Excellent

Lisha, daly city

Stayed 10 nights in Jan 2025

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located for walking to Narita Express train.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location! close to everything loved it
Stayed 8 nights in Oct 2024

10/10 Excellent

Alan

Stayed 4 nights in Jan 2025

10/10 Excellent

Joo San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Shibuya stream and Shibuya station. Location is quiet and convenience store is just next door.
Stayed 5 nights in Jan 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025