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Tokyu Stay Shinjuku

3.0 star property

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Restaurant
1 bedroom, in-room safe, desk, laptop workspace
Reception hall
Lobby

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room(Single Use), Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Casual Single Room, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby

Hotel Gracery Shinjuku

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
4.5 out of 5, Wonderful, (3679)
The price is €128
for 1 room
13 Aug - 14 Aug
Hotel Gracery Shinjuku

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, a quick walk to Shinjuku Isetan
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 3-minute walk from Shinjuku Isetan and 8 minutes on foot from Omoide Yokocho
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1530 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1014 reviews
Rating 8 - Good. 286 out of 1014 reviews
Rating 6 - Okay. 58 out of 1014 reviews
Rating 4 - Poor. 17 out of 1014 reviews
Rating 2 - Terrible. 6 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for shinjuku.
Stayed 4 nights in Apr 2025

6/10 Okay

Laura

Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
really good value
Stayed 2 nights in Apr 2025

10/10 Excellent

Neeraja

Stayed 2 nights in Apr 2025

6/10 Okay

Karan

Travelled with partner
The hotel’s location is excellent — just a minute’s walk to Shinjuku Sanchome Station, with plenty of restaurants all around. Everything you need is within walking distance: Shinjuku main station, the express airport bus stop, and even a Family Mart just a few meters away. The room had a good-sized window and even a washer-dryer, which was super convenient. Breakfast featured great Japanese dishes, although there were no alternative milk options like soy — but Starbucks was just a minute away, so it wasn’t a big issue. Now for the downsides: After a long flight, we arrived early and asked to check in at 2 PM instead of 3 PM. The room was ready, but they still charged about $20 for the extra hour. Understandable, but a little disappointing considering the room was available. The biggest issue, however, was the bed — the mattress felt very cheap and springy, and we couldn’t sleep well at all. Also, the room walls had visible marks, likely from luggage. And just a heads-up: like many hotels in Japan, there were no night pajamas or complimentary skincare products provided. Overall, it was okay for one night, but I wouldn’t stay longer because of the bed.
Stayed 1 night in Apr 2025

8/10 Good

Hannah

Stayed 2 nights in Apr 2025

8/10 Good

ALEXEY

Liked: Cleanliness, property conditions & facilities
Location is perfect. Everything else is everage
Stayed 4 nights in Apr 2025

8/10 Good

Yonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Right next to the subway. Many drinking spots and many restaurants around.
Stayed 9 nights in Apr 2025

8/10 Good

Hannah

Great location right by a bunch of good restaurants, a few mins walk to Shinjuku station, shopping, golden gai and the stunning national garden. Solid 3 star hotel experience. I stayed twice, in a smaller single room and a larger double (with washer). The bed was comfortable and bathroom fine, even in the smaller single room. I never got the air conditioning to get cool enough though in either room, even after grabbing the instructions in English from the lobby (I don’t see why these aren’t in the room…) and resorted to opening the window. The furniture/fittings are a little tired/worn. On balance worth the money for the location. Note if you don’t have a washer in your room there are no shared laundry facilities.
Stayed 3 nights in Apr 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Very convenient with washer dryer in rooms. Excellent staff and service.
Stayed 1 night in Apr 2025

10/10 Excellent

Thuy

Travelled with group
Liked: Property conditions & facilities
It’s kind of small but very convenient location. The staffs are friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

john

Vv
Stayed 1 night in Apr 2025

6/10 Okay

Jared

Disliked: Staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd year in a row and we have no complaints. Staff is nice and friendly, check in and check out is a breeze and it is so close to multiple lines of public transportation and food options. Will mostly likely be back there Gaian next year. Washer and dryer Are game changers so we don’t have to pack a lot since we have the option to wash, the room is small but typical for these kinds of hotels so don’t expect a giant room, but more than enough space for 2 people and 3 suitcases.
Stayed 6 nights in Apr 2025

8/10 Good

Scott, Arbroath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night before flying, so never really experienced the any of the facilities available. It is located right in the centre, close to all the shops etc.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Harris

Liked: Cleanliness, staff & service
Room was small with limited air flow. Good service.
Stayed 3 nights in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A reliable choice to return to

This hotel is a reliable choice - it is my second time staying there. The rooms are small (but probably average size for this area and price range), and for the price is reasonable. The bed is comfortable and bathroom is good. The washer and dryer in the room was a plus for me. I think the breakfast buffet is great, a wide array of Western and Japanese dishes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Binh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, restaurants and train stations. They are all within 5 to 15 minutes walk.
Stayed 7 nights in Apr 2025

8/10 Good

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Stayed 2 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very accommodating.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice discovery

Very comfortable accommodation and very convenient to everything in Shinjuku. Staff friendly, and the breakfast option was well worth it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025