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Platinum International

4.5 star property

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Photo gallery for Platinum International

BBQ/picnic Area
Superior Family Room | Minibar, desk, laptop workspace, soundproofing
Deluxe One Bedroom Spa Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle
Deluxe One Bedroom Spa Apartment | Living area | Flat-screen TV
Deluxe One Bedroom Spa Apartment | Living area | Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
326 James Street, Harristown, QLD, 4350
  • Toowoomba Base Hospital
    ‪15 min walk‬
  • Grand Central Shopping Centre
    ‪2 min drive‬
  • Queens Park
    ‪4 min drive‬
  • Toowoomba, QLD (TWB)
    ‪4 min drive‬

Room options

View all photos for Executive King Deluxe Room

Executive King Deluxe Room | Minibar, desk, laptop workspace, soundproofing

Executive King Deluxe Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle

Deluxe Two Bedroom Apartment

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Superior Family Room

Superior Family Room | Minibar, desk, laptop workspace, soundproofing

Superior Family Room

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Executive Spa Room

Executive Spa Room | Terrace/patio

Executive Spa Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe One Bedroom Spa Apartment

Deluxe One Bedroom Spa Apartment | Living area | Flat-screen TV

Deluxe One Bedroom Spa Apartment

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Executive King Room | Living area | Flat-screen TV

Executive King Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Queen Room - Accessible

Superior Queen Room - Accessible | Minibar, desk, laptop workspace, soundproofing

Superior Queen Room - Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Terrace/patio

Superior King Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Spa Room

Superior Spa Room | Minibar, desk, laptop workspace, soundproofing

Superior Spa Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe One-Bedroom SPA Apartment

  • Sleeps 2
  • 1 King Bed

Accessible Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive King Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Two-Bedroom Apartment

  • Sleeps 4
  • 3 Single Beds and 1 Queen Bed

Superior SPA Room

  • Sleeps 2
  • 1 King Bed

Superior Family Room

  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

View all photos for Executive King Deluxe Room

Bathroom | Free toiletries, hair dryer, towels

Executive King Deluxe Room

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Executive SPA Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Similar properties

Interior entrance

Burke and Wills Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (797)
The price is €136
for 1 room
includes taxes & fees
18 Jun - 19 Jun
Burke and Wills Hotel

About this property

Platinum International

Motel in Toowoomba with fitness centre and outdoor pool
This motel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Platinum International offers 52 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Platinum International. During your stay, you'll be within walking distance of Ju Raku En Japanese Garden. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 12 minutes on foot from Ju Raku En Japanese Garden and a 2-minute drive from Clifford Park Racecourse
Platinum International offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this motel measures 0 square feet (0 square metres) and includes a conference centre. Barbecue grills, an arcade/games room, and a picnic area are also featured at the business-friendly Platinum International. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Toowoomba motel.

Guests can enjoy buffet breakfast for a fee.
Images Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: AUD 15 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Images Restaurant

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15.00 to 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Quality Hotel Platinum
MAS Country Platinum International Motel Toowoomba
Quality Hotel Platinum International Toowoomba
Quality Platinum International
Quality Platinum International Toowoomba
MAS Country Platinum International Motel
MAS Country Platinum International Toowoomba
Platinum International Motel Toowoomba
Platinum International Toowoomba
MAS Country Platinum International
MAS Country Platinum International Motel Harristown
MAS Country Platinum International Harristown
Quality Hotel Platinum International
Platinum International Motel Harristown
Platinum International Harristown
Motel Platinum International Harristown
Harristown Platinum International Motel
Platinum International Motel
Motel Platinum International
MAS Country Platinum International
Quality Hotel Platinum International
Platinum Harristown
Platinum International Motel
Platinum International Harristown
Platinum International Motel Harristown

Platinum International Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 454 out of 686 reviews
Rating 8 - Good. 167 out of 686 reviews
Rating 6 - Okay. 38 out of 686 reviews
Rating 4 - Poor. 10 out of 686 reviews
Rating 2 - Terrible. 17 out of 686 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sheril

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
pool & spa not heated - very disappointed
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Stayed 1 night in Feb 2025

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, service and food were great.
Stayed 1 night in Feb 2025

8/10 Good

Ana

Liked: Cleanliness

Good overall

super clean, mattress a bit hard, no smart TV, air con needs a clean, check in and check our pretty good. Room service doesn't include making the bed.
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room i stayed was clean, staff easily approachable...restaurants on site with room service available
Stayed 7 nights in Jan 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Dinner service to room and meal excellent.Would stay again.
Stayed 1 night in Jan 2025

8/10 Good

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It was good just minor issue with hot water
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Henry, Brisbane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in walking distance to the Clifford Gardens shopping mall. With access to public bus and taxi service at walking distance.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing relaxing stay with Platinum International, the staff are friendly and the Manager Thomas is exceptionally kind and welcoming, attending to all of our needs. The roomservice is great with beautiful tasting dishes, shout out to Nik the chef. Coffee, shopping and hospital all within walking distance. Highly recommend for short and long stays Looking forward to staying again. Kc 😊
Stayed 11 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Bad Management

Check in on Friday was good, but pool closed for cleaning. Still closed Saturday morning when sign said opens at 9. (Who cleans the pool on the busiest days of the week anyway) I went to the office and asked the manager Thomas when it would be opened as my granddaughter was upset because she still couldn't use it . I asked in a jovial tone, and he retorted in a matter-of-fact manner and then continued to be completely condescending and then tried to dismiss what I had heard him call me, so basically called me a liar. I have never been treated so poorly in an establishment ever. As a regular traveller for business I have never been insulted ever until now. And in taking approximately 1 week per month over 25 years staying in hotels, have I ever left a bad review either. Then to top it off, out of no where, (except maybe guilt) I received notification that I would get a $100 reimbursement in 2-5 business days. Nearly 4 weeks later hear some excuse that it has to come from my booking agent who have no idea about this, even though my statement clearly shows Platinum took my money. Obviously this guy needs some training in customer service or a job that he likes as clearly he isn't happy here. I don't even care about the reimbursement, you can keep it. Lessen learned - I would never stay here again!
Stayed 1 night in Jan 2025

6/10 Okay

Cassandra Leigh

Stayed 1 night in Oct 2024

6/10 Okay

Britt

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

andrew

Disliked: Staff & service, property conditions & facilities
Stayed 2 night @$330 a night and didn’t get clean dry towels, can’t room dry towels in pouring rain. But the worst part was a massive wet patch on carpet outside of bathroom. Carpet soaked and tge stench in room was terrible. Reported to management within 2 minutes of entering room, no solution offered or sought, no offer of room change, no offer of compensation in the way of a reduced rate, except they did offer me a “towel”. Won’t be in a hurry to stay there again unfortunately.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dayne

Stayed 1 night in Jan 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and amazing staff, will definitely be nack
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

8/10 Good

Mark, Riverstone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over great hotel and staff were very friendly and facilities very clean
Stayed 1 night in Dec 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thought that the property was good. It was as expected but no more. What we didn't like was being told at reception that we also needed to provide a $100 deposit/bond in case we damaged anything. We understand that they need to protect themselves and there property but had rung them 3 times to confirm and clarify some things and this was never mentioned.
Stayed 2 nights in Dec 2024

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean modern an convenience
Stayed 2 nights in Nov 2024

10/10 Excellent

Kassandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and their dinner was delicious! Recommend the crumbed lamb cutlets!
Stayed 1 night in Nov 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
If the expectation on the guest is to keep the room clean then the room should be clean to start with but the carpet was filthy. If you put signs up telling guests what to do and not do then make sure the English is correct. As a guest I have a an expectation of a clean room and not be treated as though I don't know how to leave a room with large signs taped to the wall. I felt very uncomfortable at this hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Dion

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024