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Maison Tulum

3.0 star property
VIP Access

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Photo gallery for Maison Tulum

Terrace/patio
Front of property
Reception
Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
32-inch TV with cable channels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Housekeeping

Explore the area

View in a map
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Hospital de Tulum
    ‪8 min walk‬
  • Place, Jaguar Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse, 1 Queen Bed

Penthouse, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, 1 Queen Bed

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Studio, Multiple Beds

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Suite

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

View from property
KAHATSA' boutique hotel
Tulum City Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 88 reviews
The price is €69
includes taxes & fees
7 Jun - 8 Jun
KAHATSA' boutique hotel

About this property

Maison Tulum

This smoke-free hotel features a restaurant, a snack bar/deli and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, tour/ticket assistance and a garden.
Maison Tulum offers 8 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Maison Tulum. During your stay, you're just a quick walk from Dos Aguas Park. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, multilingual staff and a rooftop terrace
  • On-site recreation includes bicycles to rent
  • 8 minutes by car from Tulum Mayan Ruins and 14 minutes from Tulum Beach
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Maison Tulum.

This 3-star Tulum hotel is smoke free.

Guests are served a free continental breakfast daily from 4:00 AM to 10:30 AM.
On-site venue – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 4:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 200.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum

Maison Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 284 out of 565 reviews
Rating 8 - Good. 185 out of 565 reviews
Rating 6 - Okay. 59 out of 565 reviews
Rating 4 - Poor. 26 out of 565 reviews
Rating 2 - Terrible. 11 out of 565 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sharon and Gary

Liked: Cleanliness, staff & service, amenities
We returned again for the third time as this hotel & staff are amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. The place is beautiful and we can’t wait to return.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Bharat Bhushan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you want different experiences from regular hotels you can stay .. this is not hotel or Airbnb or house it’s something.. 100$ per night not worth. Area is completely slum
Stayed 2 nights in Nov 2025
Verified

8/10 Good

veeraraghavan

Liked: Staff & service, property conditions & facilities
we had comfortable stay
Stayed 1 night in May 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Good service. Guillermo was nice and helpful. All in all a very good stay.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Jacqueline.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.
Verified

10/10 Excellent

Jessica Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was AWESOME. A little gem completely hidden away from all the hubbub, but easily walkable to it. Our room was large, had everything we needed, the bed was just the right kind of firm, the water was hot, And the owner/manager is beyond kind and attentive. We’ll definitely be back!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Just an incredibly lovely place. Great location in centro, near the bus station, with charming decor (plus resident gatos!) and a great rooftop to enjoy. Guillermo, the manager, was extremely helpful and allowed me to leave my luggage in the office until check in time. Instructions for the room (and the various keys) were clearly delineated. The continental breakfast (which some have groused about) was adequate--this isn't the Holiday Inn or other generic chain. I added an americano from the café downstairs (also lovely) and enjoyed it on the rooftop in the morning. Only regret was that I couldn't stay another day or three, but I would (and will) return. Thank you!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Stayed 1 night in Dec 2022
Verified

6/10 Okay

geidhy

Liked: Room comfort

“Free Breakfast”

It was cute but i was disappointed with the “free breakfast” literally two slices of bread in ziplock bags, while downstairs its a full cafe. In my opinion don’t promote free breakfast.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great price!

Guillermo welcomed U.S. and escorted U.S. to our room which was the best room. When I mentioned I had trouble walking up stairs he was willing to change us to accommodate me. He was so helpful and kind. I loved the feel of being in the jungle and the restaurant was pure joy and so delicious. I loved staying there. Highly recommend it!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jean yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, its like being in the jungle with lots of art, the room was big, nice Lightning, confortable bed and nice shower. Very clean and wonderful staff Thank you
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maison Tulum

Guillermo is a gracious and welcoming host in the beach town of Tulum. The small Maison Tulum has been decorated in an artful, quirky, colourful way to look like it's right in the jungle, and it's very captivating and surprising at every turn. There's a very good restaurant attached - perhaps operated separately - that serves breakfast and lunch. And the ADO bus terminal is just two blocks away, very convenient.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back and stay again!

Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Theresa

Liked: Cleanliness
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Casey Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Stayed 6 nights in May 2022
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Stayed 15 nights in Sep 2022
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and cute in Downtown Tulum

Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Maison Tulum is lovely to be near the main street (Avenida Tulum). The location is a 5min walk from the street for great access to public transport, tour companies, markets, and food carts. The hotel is artistic with cool architecture, tropical plants, a quiet patio with hammocks, and colourful decorations. It is a safe location, and there are also jugs to refill water available, and many cute cats wandering around. Our room was large and clean with a nice kitchen and bathroom, good wifi, and great hot water. We were able to get beach towels for a refundable deposit. The main street of Tulum is very, very loud at night, so being a few streets away was appreciated. That being said, we had some noise at night from one vendor who honks a horn while passing by (not something the hotel can control) and from the cats howling at each other. Nonetheless we still had decent sleep, but I'd recommend bringing some earplugs. The on-site manager Guillermo was a little stern when we first arrived, but we suspect he was having a rough day as after this he was very attentive and friendly with us. The complimentary breakfast is small but helpful. Upon arrival we had bread with jam and butter, small fruits, and yogurt in our fridge. The second night we sadly never got a breakfast, and the rest of our nights we had bread with jam and butter and small fruits (no yogurt). Some better consistency would be nice, but it was okay. Overall I would stay again for the safety and convenient location.
Stayed 4 nights in Feb 2026