Best Western New Albany

2.5 star property

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Photo gallery for Best Western New Albany

Lobby
1 bedroom, desk, laptop workspace, blackout curtains
Outdoor pool, pool loungers
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
400 State Highway 30 W, New Albany, MS, 38652
  • Sugaree's Bakery
    ‪3 min drive‬
  • Union County Heritage Museum
    ‪4 min drive‬
  • Shady Dell Park
    ‪4 min drive‬
  • Tupelo, MS (TUP-Tupelo Regional)
    ‪33 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 12 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western New Albany

Hotel in New Albany with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western New Albany offers 60 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western New Albany. During your stay, you'll be within walking distance of Baptist Memorial Hospital-Union County. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Baptist Memorial Hospital-Union County and Baptist Memorial Hospital - Union County
Best Western New Albany offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Best Western New Albany also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 September and close on 01 April.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany

Best Western New Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 254 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Brady

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

4/10 Poor

sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clearly doing some plumbing maintenance. We were without water for a period of time, the shower head and shower hose had mold growing on them.. the shower floor was cracked and there was mold around other areas of the shower.. under the bed was a bunch of trash.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roderick

Stayed 1 night in Mar 2025

8/10 Good

Marilea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local bbq diner nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Lyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean and well kepted property.
Stayed 1 night in Feb 2025

10/10 Excellent

Larry D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay overall

We were very pleased overall with the facility and the service. The breakfast was fresh and hot. We would definitely choose them again.
Stayed 1 night in Feb 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The room was clean and well equipped. The beds were a little rough. I think the mattress needs to be replaced. The coffee and breakfast were really good
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was decent for the price. Beds were clean. Breakfast was another story. Milk at breakfast was soured and bagel had mold in the bottom. Also, the gravy had went bad. Other than breakfast, it’s fine for a cheap, clean place to sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Very nice and clean- good breakfast, wonderful bed!
Stayed 1 night in Feb 2025

10/10 Excellent

Jean

All great
Stayed 1 night in Feb 2025

10/10 Excellent

donny

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this property but will be back. Was a great experience.
Stayed 1 night in Jan 2025

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling

Nice hotel good location friendly staff tip jar on the breakfast table was in poor taste.
Stayed 1 night in Jan 2025

10/10 Excellent

Mallorey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

James Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly, Pass Christian

Stayed 1 night in Jan 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

John

Travelled with partner
Floor, walls, tub, lamp was dirty. Walls and counter top in bath were unfinished and splattered with paint. Tub had a big chip in bottom that could have cut your foot. We have stayed here several years in a row and it gets worse each time. This will be our last time.
Stayed 1 night in Dec 2024

8/10 Good

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay standard hotel breakfast
Stayed 1 night in Dec 2024

8/10 Good

Chastity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall great. It was quiet and the staff were all very kind. The caulking in my shower needed to be redone and the hot options for breakfast did not seem like real food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey, Munford

Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
2 adults 3 kids sat Very nice and clean , lady at breakfast area was real nice ,good food ,thank you we were happy with this accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

Travelled with family
Disliked: Cleanliness
Tub area around the handicap handle need to be scrub.
Stayed 2 nights in Nov 2024