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Best Western New Albany

2.5 star property

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Photo gallery for Best Western New Albany

Welcome to our hotel lobby, featuring a spacious reception area with a digital screen, comfortable seating, and a decorative centerpiece.
Relax in our serene patio area, complete with a pergola, wicker seating, and a barbecue grill.
Cozy living room with a fireplace, flat-screen TV, and comfortable seating.
Enjoy a diverse spread of breakfast options at our buffet, featuring scrambled eggs, French fries, meats, cheese, and pickles.
Two single beds with dark headboards and bedside tables, a flat-screen TV, and a desk with a chair.

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
400 State Highway 30 W, New Albany, MS, 38652
  • Baptist Memorial Hospital-Union County
    ‪11 min walk‬
  • Sugaree's Bakery
    ‪3 min drive‬
  • New Albany City Hall
    ‪3 min drive‬
  • Tupelo, MS (TUP-Tupelo Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(34 reviews)
  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(54 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, desk, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.2 out of 10
Wonderful
(22 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indulge in a diverse spread of international cuisine at our buffet, featuring a variety of dishes, including cheese omelets and sandwiches.

Holiday Inn Express New Albany by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (508)
The price is €104
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Holiday Inn Express New Albany by IHG

About this property

Best Western New Albany

Hotel in New Albany with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western New Albany offers 60 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western New Albany. During your stay, you'll be within walking distance of Baptist Memorial Hospital-Union County. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Baptist Memorial Hospital-Union County and Baptist Memorial Hospital - Union County
Best Western New Albany offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Best Western New Albany also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 September and close on 01 April.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany

Best Western New Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accommodations

Excellent, no issues except hairdryer was missing but went to the front desk and they gave us one from another room. We would definitely stay again at this facility.
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Stayed 1 night in Apr 2025

8/10 Good

Ronja Kristin

Travelled with family
Liked: Staff & service, amenities
Coffe was good. Breakfast i missed something without sugar. We have to move to another room, because it smells like a wet dog. The mirrors are not clean in both rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel.
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nathan, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All was great Except the fitness center Main door didn’t open Any of the treadmills - bikes etc didn’t work
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barb

Wonderful hotel, will stay with them next time in town. Breakfast was the best we had whole trip!
Stayed 1 night in Apr 2025

10/10 Excellent

carlos, New Albany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Trisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Do not stay here. Disgusting. Dirty wash cloth left in shower. Other towels stained. Rust around tub/shower drain. Tile floor filthy, not sure what the brown stuff was around tub/behind door. Mold and soap scum around sink drain. Pretty sure sheets were not changed from previous guest. Dirty! DIRTY! … however the young lady was super nice when we checked in.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff! Very clean hotel for the money!
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Brady

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

4/10 Poor

sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clearly doing some plumbing maintenance. We were without water for a period of time, the shower head and shower hose had mold growing on them.. the shower floor was cracked and there was mold around other areas of the shower.. under the bed was a bunch of trash.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roderick

Stayed 1 night in Mar 2025

8/10 Good

Marilea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local bbq diner nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Lyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean and well kepted property.
Stayed 1 night in Feb 2025