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Candlewood Suites Tyler by IHG

2.5 star property

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Photo gallery for Candlewood Suites Tyler by IHG

Relax in a serene outdoor space with a bench, ceiling fan, and barbecue grill, surrounded by lush greenery.
Relax in this spacious room with a dining table, flat-screen TV, and comfortable sofa.
Welcome to Candlewood Suites, a hotel with a symmetrical facade and beautifully maintained grounds.
Enjoy meals in the kitchen with a microwave, stove, refrigerator, sink, and coffee maker. Dine at the large, round table with comfortable chairs.
Convenient storage for your belongings, featuring a lending locker with multiple shelves and compartments.

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
315 E Rieck Rd, Tyler, TX, 75703
  • Broadway Square Mall
    ‪13 min walk‬
  • Tyler Junior College
    ‪6 min drive‬
  • University of Texas at Tyler
    ‪7 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, rollaway beds

Studio Suite, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

1 bedroom, in-room safe, desk, rollaway beds

Studio Suite

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub) | Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | 1 bedroom, in-room safe, desk, rollaway beds

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, rollaway beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, rollaway beds

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Candlewood Suites Tyler by IHG

Hotel in Tyler with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Candlewood Suites Tyler by IHG offers 64 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Candlewood Suites Tyler by IHG, you'll be within walking distance of Broadway Square Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Rose Rudman Park and a few minutes from Broadway Square Mall
  • Pets welcome for a fee (restrictions apply)
As a guest of Candlewood Suites Tyler by IHG, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Tyler by IHG also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Tyler hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 70 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Candlewood Suites Tyler by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 254 reviews
Rating 8 - Good. 76 out of 254 reviews
Rating 6 - Okay. 27 out of 254 reviews
Rating 4 - Poor. 15 out of 254 reviews
Rating 2 - Terrible. 14 out of 254 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

SUE

I booked this room through Expedia for one night and through the company page for the first night. The assistant at the desk told me they didn’t have rooms available, even though his website allowed me to book a room. He eventually called someone and found that they had a room available. It took 40 minutes after midnight to get to my bed. I slept good once I got to my room, and it was comfortable but it would be nice if staff were familiar with the property and availability. He also would not allow me to leave my things for my second night stay that was booked through Expedia. I had to check completely out, put my things in my car and re-check in later that day.
Stayed 1 night in Feb 2025

10/10 Excellent

Avery

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025

6/10 Okay

Ty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did not give me my double beds for my daughter and I. They gave me a single queen bed and a cot. Did not have any other rooms with double queens available. They blamed it on Expedia of course. They don’t have any usb charging ports whatsoever so you better bring your own. I won’t be staying here again because of inconveniences.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natarsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice and very convenient for me to prepare food while I was there
Stayed 3 nights in Mar 2025

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast was offered nor was there a porta cochere where you could park under to load and unload travel gear. The tv was too small .
Stayed 2 nights in Mar 2025

6/10 Okay

Dustin

Just a very basic place to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Candice, Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025

10/10 Excellent

Avery

Stayed 3 nights in Jan 2025

10/10 Excellent

Avery

Stayed 3 nights in Jan 2025

10/10 Excellent

Blakeley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jourdan

Stayed 1 night in Nov 2024

8/10 Good

Trisha

Stayed 1 night in Nov 2024

4/10 Poor

Elijah

Disliked: Staff & service, property conditions & facilities
Must be under new ownership, because the property is going downhill.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Brandon

Very great place to be they treat you like family
Stayed 14 nights in Nov 2024

10/10 Excellent

henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 14 nights in Oct 2024

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice and the nice lady with the dreads that checked me in was amazing. Only downfall was that the TV didn't work but that didn't bother me.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mitch

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Kaleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They checked me in quick.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Stayed 8 nights in May 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024