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Candlewood Suites Tyler by IHG

2.5 star property

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Photo gallery for Candlewood Suites Tyler by IHG

In-room safe, desk, rollaway beds, free WiFi
Exterior
Studio Suite, 1 Queen Bed | In-room safe, desk, rollaway beds, free WiFi
In-room safe, desk, rollaway beds, free WiFi
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
315 E Rieck Rd, Tyler, TX, 75703
  • Place, Rose Rudman Park
    ‪13 min walk‬
  • Place, Broadway Square Mall
    ‪13 min walk‬
  • Place, University of Texas at Tyler
    ‪7 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, rollaway beds, free WiFi

Studio Suite, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite

In-room safe, desk, rollaway beds, free WiFi

Studio Suite

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | In-room safe, desk, rollaway beds, free WiFi

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

In-room safe, desk, rollaway beds, free WiFi

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Exterior
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includes taxes & fees
21 Jun - 22 Jun
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About this property

Candlewood Suites Tyler by IHG

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Candlewood Suites Tyler by IHG offers 64 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Candlewood Suites Tyler by IHG, you'll be within walking distance of Broadway Square Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Rose Rudman Park and a few minutes from Broadway Square Mall
  • Pets welcome for a fee (restrictions apply)
As a guest of Candlewood Suites Tyler by IHG, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Tyler by IHG also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Tyler hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 70 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Candlewood Suites Tyler by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 276 reviews
Rating 8 - Good. 81 out of 276 reviews
Rating 6 - Okay. 29 out of 276 reviews
Rating 4 - Poor. 15 out of 276 reviews
Rating 2 - Terrible. 17 out of 276 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Manager and staff are very friendly and welcoming. Not our first stay and will stay again. Very quiet and peaceful. Also, very safe feeling.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and efficient. Will stay again
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Raven

Liked: Cleanliness, amenities
Disliked: Staff & service
The 1st night Jasmine was the absolute best but the next morning Gina was very rude and she is the reason we will never book there again. I completely understand people have bad days but you don’t stare at your guest and act like you do not see them. If I’m going to spend money for the weekend I will be going to a place with great customer service.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Great place to stay.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Brandon

Very great place to be they treat you like family
Stayed 14 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Excellent pet-friendly accommodation. Very clean and comfortable. Will definitely return.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort
The clerk that check this and was very friendly, helpful and accommodating. He even made sure that he had a couple of treats for our dogs. There is a bulb burned out and a lamp by the bed, and no paper filters for the coffee maker.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I loved the kitchen with full sized refrigerator and freezer and ice maker. Bed was very comfortable. Will use again and look for same setup in other cities
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024
Verified

6/10 Okay

Dustin

Just a very basic place to sleep.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Brigid

Liked: Cleanliness, staff & service, amenities
Good place for the price
Stayed 1 night in Nov 2023
Verified

8/10 Good

Stacey

Liked: Staff & service, room comfort
Disliked: Cleanliness
I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Natarsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice and very convenient for me to prepare food while I was there
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Colinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Always an enjoyable stay. Comfortable apartment style rooms. Not a lot of amenities but lots of room, decent price & friendly staff. Our go to hotel in Tyler.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 14 nights in Oct 2024
Verified

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and rest.

Our check-in was quick and easy and the desk clerk was super friendly and helpful. The room was clean and appeared to have been updated not too long ago. The bed was very comfortable!
Stayed 1 night in May 2023
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast offered here.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Dori

Did not have a room for us after booking online
Stayed 1 night in Aug 2025

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