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Crystal Creek Rainforest Retreat

5.0 star property

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Photo gallery for Crystal Creek Rainforest Retreat

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge) | In-room dining
Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy) | Iron/ironing board, free WiFi
Superior Cabin, 1 King Bed, Garden View (Creekside Spa) | In-room dining
Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge) | Iron/ironing board, free WiFi
Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow) | Bathroom | Separate bathtub and shower, jetted bath, free toiletries, hair dryer

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Fireplace
  • Kitchen

Explore the area

View in a map
201 Booka Road, Upper Crystal Creek, NSW, 2484
  • Place, Purling Brook Falls
  • Place, Springbrook Research Observatory
  • Place, Springbrook National Park
    ‪58 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪54 min drive‬

Room options

View all photos for Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy) | Iron/ironing board, free WiFi

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow) | Iron/ironing board, free WiFi

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge) | Terrace/patio

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge) | Iron/ironing board, free WiFi

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

  • 175 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

Superior Cabin, 1 King Bed, Garden View (Creekside Spa) | Iron/ironing board, free WiFi

Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Daily buffet breakfast (AUD 40.00 per person)
O'Reilly's Rainforest Retreat
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 792 reviews
The price is €118
includes taxes & fees
16 Nov - 17 Nov
O'Reilly's Rainforest Retreat

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Crystal Creek Rainforest Retreat

Adults-only cottage with 6 outdoor pools and 11 hot tubs
Along with 6 outdoor pools, this cottage has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, free use of bicycles and concierge services. All 13 accommodations boast fireplaces and jetted baths, plus kitchens and TVs with digital channels. Other amenities available to guests include free WiFi, DVD players and fridges. Housekeeping is available on request.
Crystal Creek Rainforest Retreat offers 13 air-conditioned accommodations with fireplaces and iPod docking stations. Accommodation at this 5-star cottage has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Upper Crystal Creek cottage provides complimentary wireless Internet access. Televisions come with digital channels and DVD players. Additionally, rooms include MP3 docking stations and espresso makers. Housekeeping is offered on request and in-room massages can be requested.

6 outdoor swimming pools and 11 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at Crystal Creek Rainforest Retreat, you're just a quick walk from Gondwana Rainforests of Australia. Enjoy features like free WiFi in public areas and free self-parking, plus 6 outdoor pools. This luxury cottage has 13 cottages. Enjoy your stay with amenities like free WiFi and in-room jetted baths in each cottage.
  • Air-conditioned accommodations with kitchens, fireplaces and Jetted bath
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 6 outdoor pools or soak in the 11 hot tubs
  • Amenities include laundry facilities, a fireplace at reception and a water dispenser
  • On-site recreation includes complimentary bicycles and mountain biking
  • Steps from Gondwana Rainforests of Australia and 8 minutes by car from Numinbah Nature Reserve
  • Airport shuttle service available for a fee
Crystal Creek Rainforest Retreat offers its guests 6 outdoor swimming pools, 11 hot tubs, and complimentary bicycles. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, barbecue grills, and an arcade/games room are also featured at the luxury Crystal Creek Rainforest Retreat. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Upper Crystal Creek cottage.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 1:00 PM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • 11 hot tubs
  • 6 outdoor pools
  • Deep-tissue massages
  • Fenced pool
  • In-room massages

Internet

  • Available in the cottage: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels
  • Toaster
  • Water dispenser

Dining

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: AUD 27.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Champagne service
  • Couples/private dining
  • Limited room service
  • Private picnics

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 138-cm TV with digital channels
  • DVD player
  • Games
  • IPod dock
  • MP3 dock

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Meal delivery service
  • Proposal/romance packages
  • Wedding services

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Mountain biking
  • Table tennis
  • Wine tasting room
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 13 units
  • Cleaning products are eco-friendly
  • Free bicycle rentals
  • Garden
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 7 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 27.5 per person
  • Airport shuttle fee: AUD 480 per vehicle (return, maximum occupancy 2)
  • Cleaning/housekeeping/linen fee: AUD 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Crystal Creek Rainforest Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 7 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number PID-STRA-70015
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cottage before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Creek Rainforest Retreat House
Crystal Creek Rainforest Retreat
Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek
Crystal Creek Rainforest Retreat House Upper Crystal Creek
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retr
Crystal Creek Rainforest Retreat Cottage
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retreat Cottage Upper Crystal Creek