See all properties

Best Western Gateway Adirondack Inn

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Gateway Adirondack Inn

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down duvets, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, desk, laptop workspace
Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, desk, laptop workspace
Lobby
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
175 N Genesee St, Utica, NY, 13502
  • Place, Utica Children's Museum
    ‪16 min walk‬
  • Place, Utica Memorial Auditorium
    ‪5 min drive‬
  • Place, Stanley Theater
    ‪7 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, desk, laptop workspace

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Studio, Executive Room, Cooking Tops, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Wi-Fi

  • Sleeps 4

Mobility Communication Access King Room with Roll In Shower

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

Room With Two Double Beds-Pet Friendly

  • Sleeps 4

Similar properties

Lobby
Days Inn by Wyndham Utica
Utica
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.6 out of 5, Good, 1,008 reviews
The price is €100
includes taxes & fees
21 Apr - 22 Apr
Days Inn by Wyndham Utica

About this property

Best Western Gateway Adirondack Inn

A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Gateway Adirondack Inn. During your stay, you're just a quick walk from Erie Canal. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • 7 minutes on foot from Erie Canal and a 2-minute drive from National Distance Running Hall of Fame
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Gateway Adirondack Inn. Self parking is free.

This Utica hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus a one-off USD 200.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Gateway Adirondack Inn.

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 221 out of 841 reviews
Rating 8 - Good. 306 out of 841 reviews
Rating 6 - Okay. 175 out of 841 reviews
Rating 4 - Poor. 76 out of 841 reviews
Rating 2 - Terrible. 63 out of 841 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jackie, accord

Stayed 1 night in Jan 2026

4/10 Poor

Paul, Corning

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
the motel lost power from about 7:30 PM untill some time tin the early AM. There was no heat or lights. It got very cold. the staff was no where to be seen. there should have at leasr offered extra blanks
Stayed 1 night in Jan 2026

6/10 Okay

Debbie

Liked: Cleanliness, amenities
The room was freezing and took quite a bit of time to warm up, we had to place a towel along the bottom of the door to help stop the draft. The beds were very loud because the frames were made of thin metal sheet material. The room was clean and the staff were nice. Overall it was an ok place to stay as it was close to everything.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gina, North Brunswick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out staff and favorite perfect for our stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

4/10 Poor

Justus

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was freezing cold when we got there. Seems they turn the heat off when no one is in the room. It took hours for it to warm up. The door also had an air leak at the bottom and about two feet up the side. It didn’t not shut all the way so the air draft came in and kept the room and floor cold. As a result the heater had to be blasted and it made it very dry each night. When I told the front desk they just apologized and said they were under construction and that no other rooms were available because they were fully booked. I had to use one of the extra blankets on the bed to act as a blocker for the air under and the side of the door. Lastly because the air was off it was very musty in the room and now all of my clothes, jackets and belongings smells old and dusty. I don’t normally complain about rooms but I felt this had to be addressed as it was definitely not worth the price we paid and I feel very duped into thinking this was a good place based on the rating it has. Perhaps it was just the one room but it could also have been other rooms. Just that the one I was in was terrible.
Stayed 2 nights in Dec 2025

4/10 Poor

kathy, Ridgewood

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We were over charged for our “incidentals” and took 5 phone calls from the front desk and it wasn’t resolved until morning. The clerk was new and in training but the other clerk was busy doing other things which lead to her error. The phones were not working properly. Front desk called our room but couldn’t hear us and had to call back. We received an unwelcomed wake up call in the morning. When I called the front desk, the new clerk said the phones weren’t working, it was an error and hung up on me! The hotel was clean but looks nothing like the pictures online. Breakfast was poor - th eggs sausage and potatoes were inedible.
Stayed 1 night in Dec 2025

6/10 Okay

Benjamin

Stayed 1 night in Dec 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2025

10/10 Excellent

will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable and clean staff was friendly
Stayed 1 night in Nov 2025

2/10 Terrible

Kayla

Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great room...Great customer service...checking in was very nice and the night attendant was very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness
Room was very clean smelled good and staff was wonderful. Very inviting and helpful.
Stayed 1 night in Nov 2025

6/10 Okay

Steffi

Travelled with family
Liked: Staff & service
Room was pretty comfortable. We spilled something on the floor and when we wiped it up we saw that the floor was quite dirty.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yisroel

Stayed 1 night in Oct 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
The property looks and feels a little old and run down. Everything is adequate - clean and properly stocked. It's a perfectly adequate place to stay, just not a stand-out in its category in any way.
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Stayed 4 nights in Sep 2025

8/10 Good

Joyce, Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room smelled like smoke and the building was dirty and needed work
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Easy parking.
Stayed 1 night in Oct 2025

6/10 Okay

Diane, Erie

Travelled with partner
Liked: Amenities, property conditions & facilities
Older property. Nicely upgraded.beds were comfortable. The morning lady was very nice.
Stayed 1 night in Oct 2025

8/10 Good

Molly

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Audie

Stayed 2 nights in Oct 2025

2/10 Terrible

Rohit

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2025

Hotels

Flights

Cars