See all properties

Quality Inn & Suites New Hartford - Utica

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout curtains
Free daily continental breakfast
Lobby sitting area
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, New Hartford Recreation Center
    ‪6 min walk‬
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout curtains

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Days Inn by Wyndham Utica
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.6 out of 5, Good, 1,007 reviews
The price is €92
includes taxes & fees
18 Jan - 19 Jan
Days Inn by Wyndham Utica

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour front desk and an arcade/games room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine.
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites New Hartford - Utica. During your stay, you're just a quick walk from New Hartford Recreation Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes on foot from New Hartford Recreation Center and a 3-minute drive from Utica College
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 234 out of 710 reviews
Rating 8 - Good. 192 out of 710 reviews
Rating 6 - Okay. 128 out of 710 reviews
Rating 4 - Poor. 70 out of 710 reviews
Rating 2 - Terrible. 86 out of 710 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Not bad for a quick stay.

Hotel itself was very clean. The gentleman who worked the front desk both times I checked in, I was here two weekends in a row, should not be allowed to interact with people. The lady the morning I checked out was very friendly. The gentleman is argumentative and not helpful, and just downright rude.
Stayed 2 nights in Oct 2025

6/10 Okay

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the people were pleasant !
Stayed 1 night in Oct 2025

10/10 Excellent

Jonah, Colchester

Stayed 1 night in Oct 2025

8/10 Good

Zain

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Jay

Stayed 1 night in Oct 2025

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay for the price.

The staff was very sweet and helpful. The location was safe.
Stayed 7 nights in Oct 2025

10/10 Excellent

CORINA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was o.k.
Stayed 1 night in Oct 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was average. Tub was old and fan was loud. Housekeeping was less than expected. Probably won’t stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the money

This hotel is conveniently located for us, it’s clean & includes breakfast which is pretty good
Stayed 1 night in Oct 2025

10/10 Excellent

Boris

Stayed 1 night in Oct 2025

10/10 Excellent

Sharon, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a little updating but was clean Friendly staff Quick service Only issue tub didn’t drain fast enough
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Quality Inn were very helpful; even though there were several people trying to check in, they were calm and professional. It appears to be a family run location with various family members chipping in. The room was clean and adequate; not fancy but comfortable. It is fine for a stay while traveling. I was particularly grateful that the manager was willing to mail me a book I left in the room. Good breakfast too
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have nothing to complaint about. The property was so clean it looks brand new.
Stayed 1 night in Oct 2025

10/10 Excellent

Pablo, El Paso

Stayed 6 nights in Oct 2025

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't use the gym or work spaces
Stayed 2 nights in Oct 2025

10/10 Excellent

DOMENIC

hotel was clean and quiet
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Tom

Travelled with partner
Liked: Staff & service
Check in was good, friendly staff. Room looks good, AC works well, but found hair in the shower, the metal bedframe sideboard is strange and you bang it with your foot every time you get in bed (CLANG), plus makes a squeaky sound when you roll over. Could hear next door neighbors talking as if the adjoining door was open. (it wasn't) Good shopping and restaurants nearby.
Stayed 1 night in Oct 2025

8/10 Good

Lynda

Disliked: Cleanliness, amenities, property conditions & facilities
Overall, not clean
Stayed 1 night in Oct 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, it was a clean room and shops were nearby. A great experience all the way around.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and rooms were great. We were in a room near an exit and every time someone opened the door, it made a loud whistle. Pretty annoying but other than that, great room and price.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were so very pleasant and helpful from check in to checkout-- quick efficient helpful and patient with any questions we had. The young woman at the breakfast offering was beyond helpful as I was confused with the waffle maker -- she could se my confusion and rushed right over and did it for me-- as well as the woman waiting after me-- she did hers also -- she was busying about and helping and making sure all was well -- special kudos to her-- I'm so sorry I don't have her name -- it was the morning of the 26th about 8:30 AM?? All was great -- thank you so much
Stayed 1 night in Sep 2025