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TownePlace Suites by Marriott New Hartford

3.0 star property

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Photo gallery for TownePlace Suites by Marriott New Hartford

Bar (on property)
1 bedroom, desk, laptop workspace, blackout curtains
Free continental breakfast
Exterior
1 bedroom, desk, laptop workspace, blackout curtains

Popular amenities

  • Gym
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
4760 Middle Settlement Road, New Hartford, NY, 13492
  • Utica College
    ‪4 min drive‬
  • Saranac Brewery
    ‪6 min drive‬
  • Stanley Theater
    ‪7 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Smart TV, Netflix

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Smart TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Smart TV, Netflix

Suite, 2 Bedrooms, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott New Hartford

Hotel in New Hartford with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott New Hartford offers 95 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Smart televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott New Hartford. During your stay, you'll be within walking distance of Sangertown Square. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Sangertown Square and a few minutes from New Hartford Recreation Center
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites by Marriott New Hartford offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly TownePlace Suites by Marriott New Hartford. Free self parking is available.

This 3-star New Hartford hotel is smoke free.

Guests are served a free continental breakfast.

Languages

Arabic, Belarusian, Bosnian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Low-height counter and sink (91 centimetre high)
  • Low-height desk (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (107 centimetre wide)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott New Hartford Hotel
TownePlace Suites Marriott New Hartford
Towne Suites riott Hartford
TownePlace Suites by Marriott New Hartford Hotel
TownePlace Suites by Marriott New Hartford New Hartford
TownePlace Suites by Marriott New Hartford Hotel New Hartford

TownePlace Suites by Marriott New Hartford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 292 out of 465 reviews
Rating 8 - Good. 126 out of 465 reviews
Rating 6 - Okay. 25 out of 465 reviews
Rating 4 - Poor. 8 out of 465 reviews
Rating 2 - Terrible. 14 out of 465 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect. Newly renovated. Only criticism is we were on the first floor at the end of the hallway and heard the loud clicking of the door every time someone went in/out of the building. There was a lot of morning activity. More attention should be paid to noise created with doors opening/closing.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Staff & service, room comfort

Adequate but not special

I was in town apartment hunting and needed a place just to crash last minute. They are remodeling so the place was a little bit rough. The staff was very friendly and attentive. Breakfast I guess I was expecting something different but I have specific health needs and so my options were limited. For standard diets it’s adequate but nothing special.
Stayed 1 night in Mar 2025

10/10 Excellent

Irina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very friendly and helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Those at the front desk were friendly and welcoming. Also the one that was taking care of the continental breakfast was friendly and helpful and a good variety of food. My room was clean, comfortable and convenient. The pool area also clean and cute. Hotel overall is clean, excellent and a quiet area. I'm glad I chose to this one for my stay. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Irina

Stayed 1 night in Dec 2024

2/10 Terrible

Queena

Travelled with family and small children
Disliked: Amenities
I called the hotel to see if I can bring my children to go to the pool I was told that it was fine when I arrived I was told the pool was open and by the time I went to my room to change came back down I was told the pool was now closed due to an isssue I then waited till morning to talk to the manager Courtney and I asked her why did she tell me the pool was open when it wasn’t she proceed to say well my employee told me you had children with you who was not on the room… which was never stated that I couldn’t have children with me and she put $150 hold on bank card and told me it was only suppose to be $20 hold so I believe this was all discrimination and made it a horrible stay for me and my children
Stayed 1 night in Dec 2024

10/10 Excellent

Irina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 1 night in Nov 2024

6/10 Okay

Shannon

Travelled with family
Disliked: Staff & service

Random charges on my card. Scam

This place charged my card extra. Stayed there for one night. A few days after my stay I get a charge for $30 to $40. Never broke or stained anything. Got in the hotel late, fell asleep, woke up and left. We didn’t even use the shower!! Rip off will never ever go back.
Stayed 1 night in Oct 2024

10/10 Excellent

JENNIFER

Stayed 1 night in Nov 2024

8/10 Good

Caitlin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property was clean, comfortable and convenient.
Stayed 3 nights in Nov 2024

8/10 Good

Clay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good excepting the overhead light in the desk that refuses to turn on consistently.
Stayed 5 nights in Nov 2024

6/10 Okay

Leslie

Stayed 2 nights in Oct 2024

10/10 Excellent

KRISTEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time here seems nice so far.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

6/10 Okay

Deana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms and bathrooms were clean. The free breakfast was very poor quality with few options and the food service and eating areas were filthy. The staff was very curt with everyone I heard them speaking to. The linens and pillows were not comfortable but the mattress was fine. For what they charged it felt like we didn’t get enough of a value.
Stayed 2 nights in Sep 2024

10/10 Excellent

gary

Travelled with family
Liked: Property conditions & facilities

We would stay there again

Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy from start to finish!
Stayed 1 night in Aug 2024

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, amenities
Laundry room flooded while I was doing laundry. Sofa bed in first room was uncomfortable on the first night so I asked for another room. The room charge was charge extra and they couldn’t fix it
Stayed 6 nights in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first stay here this month was great...the second one was not quite....the room was good,clean and spacious. Our problem was that our keys deactivated every day which was a huge hassle. One of the days the desk clerk said it was because our stay ended..not true (it was 2 days before checkout) other than that, it was fine.
Stayed 5 nights in Aug 2024

2/10 Terrible

George

Stayed 1 night in Aug 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible to venues in the area.
Stayed 3 nights in Aug 2024