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TownePlace Suites by Marriott New Hartford

3.0 star property

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Photo gallery for TownePlace Suites by Marriott New Hartford

Lobby sitting area
Smart TV, Netflix
Free continental breakfast
BBQ/picnic Area
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4760 Middle Settlement Road, New Hartford, NY, 13492
  • Place, Sangertown Square
    ‪19 min walk‬
  • Place, Utica College
    ‪4 min drive‬
  • Place, Stanley Theater
    ‪10 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Smart TV, Netflix

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Smart TV, Netflix

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Smart TV, Netflix

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms (Hearing Accessible)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior
Homewood Suites by Hilton New Hartford Utica
New Hartford
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 556 reviews
The price is €159
includes taxes & fees
25 May - 26 May
Homewood Suites by Hilton New Hartford Utica

About this property

TownePlace Suites by Marriott New Hartford

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott New Hartford offers 95 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Smart televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott New Hartford. During your stay, you'll be within walking distance of Sangertown Square. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Sangertown Square and a few minutes from New Hartford Recreation Center
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites by Marriott New Hartford offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly TownePlace Suites by Marriott New Hartford. Free self parking is available.

This 3-star New Hartford hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Low-height counter and sink (91 centimetre high)
  • Low-height desk (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (107 centimetre wide)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott New Hartford Hotel
TownePlace Suites Marriott New Hartford
Towne Suites riott Hartford
TownePlace Suites by Marriott New Hartford Hotel
TownePlace Suites by Marriott New Hartford New Hartford
TownePlace Suites by Marriott New Hartford Hotel New Hartford

TownePlace Suites by Marriott New Hartford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 494 reviews
Rating 8 - Good. 132 out of 494 reviews
Rating 6 - Okay. 27 out of 494 reviews
Rating 4 - Poor. 11 out of 494 reviews
Rating 2 - Terrible. 15 out of 494 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
Courteous staff, but usually not at the desk. Fortunately, Dia was there when we arrived or I wouldn’t know if we were in the right building.
Stayed 1 night in Jan 2026

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall this is a great option for a comfortable, safe hotel in the area. Some of the rooms are starting to show wear so a more regular review would be helpful (paint, appliances, etc). The power went out while I was there (snow storm so not the fault of the hotel) but I was surprised that there were no emergency lights in the room and apparently no back up generator. Generators are a necessity in that part of the country so an investment in that equipment would be important. Since I was in an ADA compliant room it is crucial to have emergency lights for those with mobility issues. The staff was friendly and I would stay here again. Just a little more attention to details, especially in winter, would be wise for this location.
Stayed 2 nights in Dec 2025

6/10 Okay

Patrick

Stayed 2 nights in Dec 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Property conditions & facilities
Room 409 - trap under bathroom sink was leaking. Manager brought towels, said she would have maintenance come to look at it. We went out at approx 1030am, returned at 330pm. Still leaking. Front desk said maintenance man out with flu will be back tomorrow-sorry. I HAD to ask for a room change. Seems to be a lack of concern for customer comfort. Very poorly run hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Timothy, Wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Anne M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We LOVE staying here. We usually stay in a suite with our daughter and granddaughter. Having 2 bedrooms and a central room is perfect! The pool is always welcoming, breakfast is probably the 6 year old's FAVORITE! Having a kitchen available is certainly helpful also with a 6 year old. Rooms are clean, comfortable and we stay here often!
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean but we had to go get our own towels. Otherwise everything was fine
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy in and out!
Stayed 2 nights in Oct 2025

4/10 Poor

Holly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not far from anywhere i wanted to be
Stayed 3 nights in Sep 2025

2/10 Terrible

jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

Cordell

Stayed 2 nights in Sep 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good average hotel and no complaints
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Misleading description of the room

Booked a one bedroom suite with a sleeper sofa for three adults. Turned out the king bed was not in a separate bedroom. The sleeper sofa was positioned to open up against the foot of the bed so very inconvenient for everyone. Hotels.com may be responsible for the inaccuracies - seems to have gone downhill in the last few years.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Room was very clean and spacious. Multiple restaurants ans shopping just minutes down the road.
Stayed 2 nights in Aug 2025

4/10 Poor

Shannon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Worst matttess ive ever attempted to sleep on. The floor would have been more comfortable. Fridge was warm when I arrived and several of my items went bad before it got cold.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the layout of the 2 bd suite. Comfortable and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 20 some hotels on our Colossus of Roads Trip and this was either the Best or in the top three. The room was perfect four our group of four — two bedrooms with great beds and pillows, a kitchen and sitting area, three TVs and so many plugins at bedside. Breakfast was great, there were plenty of choices (including Nutella) and if you didn’t get everything charged in your room, there were more plugins in the breakfast tables!
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place, clean and safe. We stay yearly
Stayed 1 night in Mar 2025

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2025

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