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Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Meeting facility
Dining
Lobby
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪3 min walk‬
  • CF Richmond Centre Mall
    ‪18 min walk‬
  • Richmond Night Market
    ‪2 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a conference centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free round-trip airport shuttle, plus a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 8 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 4521 square feet (420 square metres) and includes a conference centre. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Richmond hotel is smoke free.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle choices up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1176 out of 2660 reviews
Rating 8 - Good. 764 out of 2660 reviews
Rating 6 - Okay. 395 out of 2660 reviews
Rating 4 - Poor. 163 out of 2660 reviews
Rating 2 - Terrible. 162 out of 2660 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lihua

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a big stain in one bed and two dirty socks on the other. It is unbelievable.
Stayed 2 nights in Mar 2025

10/10 Excellent

edy

Liked: Cleanliness, staff & service
Good value
Stayed 1 night in Mar 2025

10/10 Excellent

Shiru

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place for the price j paid. Thank you!
Stayed 2 nights in Feb 2025

8/10 Good

Chantelle

Liked: Staff & service
I liked the location and how helpful the front desk lady was the day I got there, and the day I left
Stayed 1 night in Mar 2025

10/10 Excellent

LUISITO

Liked: Cleanliness, staff & service, property conditions & facilities
Just right across the mall, plenty of restaurants around the block.
Stayed 3 nights in Mar 2025

6/10 Okay

Travis

Stayed 3 nights in Mar 2025

8/10 Good

RaeDawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money
Stayed 1 night in Mar 2025

10/10 Excellent

Marie-Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable. Staff were very accommodating and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Corwin, Tacoma

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, clean modern room, comfortable bed!
Stayed 1 night in Mar 2025

2/10 Terrible

Wei

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place but breakfast was lacking for a hotel this nice.
Stayed 2 nights in Mar 2025

8/10 Good

Han

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty, rooms, bathrooms. Hair in my shower. Halls, elevators very very dirty.
Stayed 1 night in Feb 2025

8/10 Good

Capri

Liked: Cleanliness, staff & service
Restaurant wasn’t open
Stayed 1 night in Mar 2025

10/10 Excellent

bruce

Travelled with partner
Liked: Amenities
Great staff, location
Stayed 1 night in Mar 2025

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value close to airport!

good value! nice hotel, next to mall with lots of amenities!
Stayed 2 nights in Mar 2025

10/10 Excellent

Bradley, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Darryl

Liked: Staff & service, property conditions & facilities
Convenient for the airport flights out and in for overnight.
Stayed 1 night in Mar 2025

10/10 Excellent

Yunhao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with easy access to restaurants and airport. Good quality service as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Just needs updated
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Travelled with partner
Disliked: Amenities
Great service from the shuttle drivers. The front desk, while pleasant in nature, wouldn’t take cash for a chocolate bar (breaking a $20) so I couldn’t tip my driver when we left. This bothered me as I feel tipping is important. Property showing signs of wear, (scuff marks on the walls), the restaurant/bar (part of the reason we picked this hotel) was permanently closed. Strong perfume scents in the hallways. There was no fan in the bathroom. The bed was clean and comfortable enough and though I was exhausted from a long flight, I still didn’t sleep all that well. The continental breakfast was minimal at best. Fruit, muffin, yogurt. Weak coffee. Sorry. Will likely not return.
Stayed 1 night in Mar 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great work out (gym)facility. Free coffee and tea in lobby 24/7. Shuttle service is reliable. Sky train station 10 walk away. Great restaurants and food court across street.
Stayed 3 nights in Feb 2025