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Lonsdale Quay Hotel

4.0 star property
VIP Access

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Photo gallery for Lonsdale Quay Hotel

Enjoy waterfront views from the poolside promenade, featuring benches, tables, and a covered seating area.
Relax in the inviting lobby, featuring a cozy fireplace, comfortable seating, and a striking circular art piece.
Relax in style with plush sofas and armchairs, surrounded by a sculpture and fresh flowers.
Cozy up by the fireplace in this stylish living room with leather sofas and a mantel.
Relax in a spacious room with a large bathtub, comfortable bed, and seating area with a table and chair, offering a city view.

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Stanley Park
    ‪9 min drive‬
  • Canada Place
    ‪15 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(42 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(44 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Executive Room, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(62 reviews)
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Executive Room, 1 Queen Bed

8.6 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Lonsdale Quay Hotel

Convenient ski access, steps away from Lonsdale Quay Market
Cosy up to a roaring lobby fireplace at Lonsdale Quay Hotel after an exciting day on the slopes.
Lonsdale Quay Hotel offers 70 accommodations with coffee/tea makers and complimentary bathrobes. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Lonsdale Quay Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Lonsdale Quay Market. Features include free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a playground and bicycles to rent
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Lonsdale Quay Market and 7 minutes by car from Capilano Suspension Bridge
  • Ski shuttle service available for a fee
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 1798 square feet (167 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Lonsdale Quay Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Art Deco North Vancouver hotel is smoke free.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,798 square foot of space)

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Cots (infant beds) are available for CAD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 940 out of 1863 reviews
Rating 8 - Good. 543 out of 1863 reviews
Rating 6 - Okay. 227 out of 1863 reviews
Rating 4 - Poor. 86 out of 1863 reviews
Rating 2 - Terrible. 67 out of 1863 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

roxana

Liked: Property conditions & facilities
Everything was just right . Polite staff , clean quiet environment, beautiful views, convenient surroundings. I would only suggest to add a long mirror in the bedroom so it’s easier to do my make up and check the attire . I really enjoyed staying at the Lonsdale Quay Hotel!
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Jennifer

Travelled with partner
Quite shabby, very noisy hvac, certainly seen better days, terrible restaurant but lovely staff
Stayed 2 nights in Apr 2025

6/10 Okay

Ahsan Aftab

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a very good stay at this boutique hotel which is within a mall. The reception staff were friendly and helpful. The hotel does not provide its own parking. You have to use underground parkade of the mall and pay a separate charge of $28 for a 24 hour stay. This is not what you expect from staying at a 4 star hotel. Each room is different in size and furnishing. Although overall they were of good size, I noticed that there was dirt on some of the furniture and we had a small bee in our room too. I appreciate the reception staff for kindly accommodating my request for a delayed check out by 30 mins for our toddler. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lonsdale Quay is a favourite stay for me not only for its convenient location but even more for the friendly and accommodating personnel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

brokenbarrelprod

Liked: Cleanliness, staff & service, property conditions & facilities
great area. nice view. good spot!
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, and the ferry boat access to downtown is scenic and actually kinda cool!
Stayed 3 nights in Apr 2025

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for a work colleague and they said it was a great place to stay, very clean and staff were very friendly and helpful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Corwin, Tacoma

Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
construction going on at 7am and room smelled of pee
Stayed 1 night in Apr 2025

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service
Great location, easy reasonable parking, comfortable rooms. Breakfast good. We have stayed here since 2003. Getting a bit tired around the edges. Armchair was falling apart. Silicone round bath in many layers.
Stayed 3 nights in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay!
Stayed 2 nights in Apr 2025

6/10 Okay

Rhandi

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The urban location and condition of this property was excellent, but it was hard to find. More information about parking and cost of parking up front would have been appreciated. The staff was friendly, but few. Better signage around the facility would also be appreciated. The door accessing our hallway had a small and beige coloured sign beside it that was nondescript and the door looked like a fire escape not access to a beautiful area.
Stayed 1 night in Apr 2025

10/10 Excellent

Niloofar

Stayed 3 nights in Apr 2025

10/10 Excellent

Karen, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value and convenient location. Just a SeaBus away from downtown and a low-key vibe here.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Stayed 3 nights in Apr 2025

4/10 Poor

Fran

Liked: Cleanliness, staff & service
Very thin walls and very noisy neighbours. Take earplugs! Balcony is a bit drab. Room with a city view is more of a view of the buildings opposite. Is conveniently located. Unfortunately have to pay for parking which we did not realise. Staff however very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Kimie

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Leonard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Douglas

Stayed 1 night in Apr 2025

6/10 Okay

Lee

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, really big rooms, breakfast with a

Great location, really big rooms, breakfast with a view! Would def stay here again
Stayed 4 nights in Apr 2025