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Aqua Palace Hotel

4.0 star property

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Photo gallery for Aqua Palace Hotel

Enjoy a self-service dining experience with a variety of food and drink options.
Relax in style with comfortable seating and a grand chandelier.
Classic design with a large bed, bedside lamps, and a bench featuring a violin.
Relax in a traditional space with a sofa, table, and lamp, surrounded by a bookshelf and a potted plant.
Enjoy a serene urban retreat with a canal view, comfortable seating, and a classic lamp.

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122
  • St. Mark's Square
    ‪3 min walk‬
  • Rialto Bridge
    ‪3 min walk‬
  • Grand Canal
    ‪19 min walk‬
  • Venice (VCE-Marco Polo)
    ‪41 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, soundproofing, free WiFi

Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Canal View

Suite, Canal View | Minibar, in-room safe, soundproofing, free WiFi

Suite, Canal View

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite, Canal View

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

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Relax on the outdoor terrace with comfortable seating and ambient candlelight.

Splendid Venice – Starhotels Collezione

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1007)
The price is €302
for 1 room
includes taxes & fees
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About this property

Aqua Palace Hotel

Hotel with a bar, a short walk to St. Mark's Square
This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Aqua Palace Hotel offers 26 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Aqua Palace Hotel. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from St. Mark's Square and 3 minutes on foot from St. Mark's Basilica
  • Train station pick-up shuttle service available for a fee
Aqua Palace Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Aqua Palace Hotel also features dry cleaning/laundry services, express check-in, and room service (during limited hours).

This 4-star Venice hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1EVBHWRZ7
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 550 out of 711 reviews
Rating 8 - Good. 141 out of 711 reviews
Rating 6 - Okay. 13 out of 711 reviews
Rating 4 - Poor. 5 out of 711 reviews
Rating 2 - Terrible. 2 out of 711 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mihcael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Property was easy to access, really neat to be on the canal and decor was on point. 6 star if I could.
Stayed 1 night in Apr 2025

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in a beautiful city

Excellent hotel, fantastic location. Very friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradley James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location in Venice, 5 minutes from Rialto and st marks sq, but just off the beaten track enough to be quiet. Exceptionally well kept hotel, rooms modern and spacious, always spotless. Staff always helpful and friendly. Would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Orlando, Miami Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Just great
Stayed 2 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, welcoming and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to attractions, super nice and helpful staff, breakfast was awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicola Sharon

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location, helpful staff, lovely room, clean and spacious
Stayed 3 nights in Mar 2025

10/10 Excellent

jebali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel parfait propre petit déjeuner copieux emplacement extraordinaire , staff tres gentille et professionnel je recommande cette hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveremos

Excelente trato , ubicacion del Hotel magnifica cerca de todo , Desayuno completo. Totalmente recomendado
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aqua Palace

Fabulous location, just 5 minutes walk from St Mark's, Doges Palace and Rialto. The hotel is lovely, large rooms, very clean and classy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Han, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Majestic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Venice

We had an amazing stay at Aqua Palace - lovely spacious rooms with more traditional decor. It was located well; 5min walk from the Rialto water bus stop and another 5 mins the other way to St Marks Square. There were lots of shops, restaurants etc. nearby. We had 2 room types, both with canal views. The deluxe double view was much nicer straight down the canal with the triple room less desirable as you had to put your head out the window to see the canal.
Canal view from the triple room
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real great property, friendly and attentive staff. Breakfast had more the enough options and was of a very good quality. Rooms were very comfortable and cleaned daily. We would go back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Georgia, Echuca

Travelled with partner
Liked: Property conditions & facilities
Amazing experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real treat to stay in such an elegant, timeless hotel. The staff was friendly and so helpful. The location was convenient and very walkable for the surrounding points of interest. Our room was cleaned daily, and we never even saw the housekeepers! The service at this hotel was excellent!
Stayed 7 nights in Nov 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

carol, Paterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location to stay in order to tour Venice. It is close to all the attractions. I had a great stay the staff was awesome and the hotel was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location super rm 304 corner rm with x3 windows Excellent easy walk restaurants
Stayed 3 nights in Oct 2024