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Hotel Acuario de Veracruz

3.0 star property

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Photo gallery for Hotel Acuario de Veracruz

Restaurant
Interior
Desk, blackout curtains, bed sheets
Outdoor pool, pool umbrellas
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Velencia No. 225, Col. Ignacio Zaragoza, Veracruz, VER, 91910
  • Place, Villa del Mar Beach
    ‪2 min walk‬
  • Place, Playa Marti
    ‪5 min walk‬
  • Place, Veracruz Aquarium
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, bed sheets

Standard Room, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Desk, blackout curtains, bed sheets

Standard Double Room, 2 Double Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About this property

Hotel Acuario de Veracruz

This smoke-free hotel features an outdoor pool, a conference centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Hotel Acuario de Veracruz offers 125 accommodations with blackout curtains. Cable televisions are provided.

Bathrooms include a shower. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 3 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Acuario de Veracruz, you're just a quick walk from Villa del Mar Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • Just a 4-minute drive from Veracruz Harbour and a few minutes from Veracruz Aquarium
As a guest of Hotel Acuario de Veracruz, you'll find an outdoor pool, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Acuario de Veracruz also features laundry facilities, room service (during limited hours), and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Veracruz hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Acuario Hotel
Acuario Veracruz
Hotel Acuario
Hotel Acuario Veracruz
Acuario De Veracruz Veracruz
Hotel Acuario de Veracruz Hotel
Hotel Acuario de Veracruz Veracruz
Hotel Acuario de Veracruz Hotel Veracruz

Hotel Acuario de Veracruz Reviews

Reviews

6.2
Rating 10 - Excellent. 71 out of 383 reviews
Rating 8 - Good. 80 out of 383 reviews
Rating 6 - Okay. 101 out of 383 reviews
Rating 4 - Poor. 71 out of 383 reviews
Rating 2 - Terrible. 60 out of 383 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Doménica

Stayed 1 night in Mar 2025

2/10 Terrible

Lizeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very dirty. There was a leak in the bathroom and no hot water. There was no soap in the bathroom. The floors, the toilet, and the shower were messy. Also, the elevator wasn’t working so we had to take the stairs just to the second floor but it is a tall building not sure if it has 6 or seven floors. The hotel is in a great location but not worth it for the high price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Renato

Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Alberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Si pueden hospedarse en otro hotel haganlo no tienen wi-fi en las habitaciones y tampoco cuentan con servicio a la habitacion como se describe en la pagina cuando haces la reservacion.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Staff & service

It does the job

Staff was helpful I thing the rooms should have more towels. That was the only bad part. Everything else was good
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Room comfort

2/10 Terrible

esteban, pantoja

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to beach

Not good at the time when i got there no rooms abailable they send us to another hotel too far away. Terrible experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were comfortable in a room in front of the pool. The room is a little outdated, however they did have AC (a must in Veracruz) and it is not to far from the aquarium. However it is a long walk under the sun to get to the malecón. Just get a cab from two blocks down and be there in no time if there is no traffic (and it's pretty cheap). The buffet was really good.

8/10 Good

Nicoleto

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good value for money

Good value but 6 km down the beach from the main downtown action.

6/10 Okay

Ma. Erika

Stayed 1 night in Nov 2025

2/10 Terrible

Marvin Leonel

Disliked: Cleanliness, amenities, property conditions & facilities
Las fotos no coincidían con el hotel
Stayed 3 nights in Nov 2025

4/10 Poor

José Alberto

Stayed 1 night in Oct 2025

4/10 Poor

Humberto

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Le falta mucho Mantto al hotel en general? No me volvería a hospedar
Stayed 2 nights in Oct 2025

6/10 Okay

Caleb

Business traveller
Liked: Cleanliness, staff & service, amenities
El cuarto que me toco olia mucho a cigarro El baño estaba tapado de la regadera Esta bien ubicado
Stayed 5 nights in Oct 2025

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 1 night in Oct 2025

8/10 Good

Jorge Aldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Un poco más de mantenimiento en pintura en sus instalaciones
Stayed 1 night in Sep 2025

2/10 Terrible

ARACELY

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Está demasiado deteriorado
Stayed 1 night in Sep 2025

6/10 Okay

Rafael

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Creo que está descuidado
Stayed 1 night in Sep 2025

4/10 Poor

Miguel

Travelled with family
Disliked: Amenities, property conditions & facilities
Poco
Stayed 1 night in Jul 2025

8/10 Good

Marco Antonio Dorantes

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar tranquilo, cerca del malecón y la playa, tiene aire acondicionado y la habitación se encuentra limpia.
Stayed 2 nights in Sep 2025

4/10 Poor

Alfredo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service

Experiencia

La expectativa del hotel a lo que está
Stayed 2 nights in Sep 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, esta a 3 cuadras de la playa. LO MALO: internet CERO, la televisión se le iba la señal cada 5 minutos, no nos proporcionaron toallas de manos
Stayed 2 nights in Aug 2025

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ernesto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Buen servicio y muy smables
Stayed 1 night in Aug 2025

4/10 Poor

Ivonne Yadira

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nunca funcionó el internet...
Stayed 1 night in Aug 2025