Mountain Creek

3.0 star property

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Photo gallery for Mountain Creek

Property entrance
Deluxe Suite, 2 Bedrooms, Fireplace | Living area | 55-inch TV with cable channels, ping pong
Premium Suite, 2 Bedrooms, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, toaster
Exterior
Premium Suite, 2 Bedrooms, Kitchen | Desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
200 Route 94, Vernon, NJ, 07462
  • Mountain Creek Ski Resort
    ‪1 min walk‬
  • Mountain Creek Waterpark
    ‪3 min walk‬
  • Crystal Springs Golf Resort
    ‪9 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪66 min drive‬

Room options

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premium Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Studio

  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed

Premium Suite, 2 Bedrooms, Kitchen

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Deluxe Suite, 2 Bedrooms, Fireplace

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

Standard Suite, 2 Bedrooms, Kitchen

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

Standard Suite, 1 Bedroom, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Suite, 1 Bedroom, Fireplace

  • Sleeps 4
  • 1 King Bed

Deluxe Studio, Fireplace

  • Sleeps 4
  • 1 King Bed

Premium Studio Suite, Kitchenette

  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed

Similar properties

About this property

Mountain Creek

Family-friendly slopeside fun with outdoor pool
Ski into Mountain Creek, where you can enjoy a drink at the bar/lounge and comforts including an outdoor pool and a sauna.
Mountain Creek offers 84 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Vernon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with cable channels. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a water park (surcharge), ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mountain Creek, you're just a quick walk from Mountain Creek Ski Resort. Features include free WiFi in public areas, free self-parking and a free ski shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Services include a concierge, a porter and wedding services
  • On-site recreation includes a gym, a sauna and ski-in/ski-out access
  • Just a 1-minute drive from Mountain Creek Waterpark and 9 minutes from Crystal Springs Golf Resort
  • Free ski shuttle service
Have fun with on-site winter activities, including downhill skiing and snowboarding, and in warmer months enjoy mountain biking and zip-lining. After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Mountain Creek helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers a sauna, a fitness centre and ski passes. Self parking is free.

Smoking is allowed in designated areas at this 3-star Vernon hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 27-hole adjacent golf course
  • Billiards/pool table
  • Downhill skiing
  • Games
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Table tennis
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mountain Creek Hotel Vernon
Mountain Creek Hotel
Mountain Creek Vernon
Mountain Creek Hotel
Mountain Creek Vernon
Mountain Creek Hotel Vernon

Mountain Creek Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 286 out of 588 reviews
Rating 8 - Good. 148 out of 588 reviews
Rating 6 - Okay. 73 out of 588 reviews
Rating 4 - Poor. 41 out of 588 reviews
Rating 2 - Terrible. 40 out of 588 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

yichen

Travelled with family
Disliked: Staff & service
The room size is good but service is poor. I booked the suite with fire place for ski season, they told me the fire place is not working and can’t change room or get any reimbursement. Kitchen light was not working, seems it needs to change lightbulbs, but they don’t provide any service. Once you check in you are in your own. They don’t have reception area, check in location is on coffee shop cashier, any issue or even pick up clean towels need to go through cashier. First time & last time customer. No recommend.
Stayed 2 nights in Feb 2025

2/10 Terrible

thomas

Disliked: Staff & service, property conditions & facilities, room comfort

Inconsiderate guests

We stayed 2 nights here thurs/fri night. Booked the best room which is a king suite. Unfortunately the room walls are paper thin and we were next to the most inconsiderate guests possible. They were up to 2am making loud noisy banging on walls, the kids were jumping on beds, running all over the room we couldnt sleep! There is NO attendant after 11pm so your screwed. There are also no phones in room to call front desk. There is only 1 person working until 11. We had a miserable time we will not come back.
Stayed 2 nights in Feb 2025

4/10 Poor

Virginia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Let me first state the staff is great! The ski support and Zachary with room support was exceptional! I feel they are doing the best they can. Unfortunately, the room needs much attention. Curtains old and torn, rugs stained and ripped, furniture worn and flimsy, BOTH sofa beds had old pee stains, bed found with hair from previous guest, glass doors with dirty finger prints all over. I will state the bathrooms and kitchen were clean in the room. Then around the ski store / ski gear / cafe and such - absolutely filthy. I absolutely understand the volume is great and would be difficult to keep up but when you see garbage everywhere, bathrooms smell like urine and stool and see no building services throughout the day it brings on great dissatisfaction and disappointment. Both the lodging and ski activities are far from cheap. It would appear business is good so not re investing in the property to improve satisfaction breathes greed. Unless of course there is zero guests outside of the winter season and trying to catch up financially. Which honestly would understand in this economy. If this is not the case shame on administration and leadership. You can’t charge this kinda of prices and have motel 6 accommodations. Lastly, I was NOT able to log into work on my computer. Despite the many attempts. The WIFI was downright non functional. Yet another sense of lack of investment on the property. Yes I understand a large number of people but absolutely time to invest in new cell tower!
Stayed 2 nights in Feb 2025

8/10 Good

Lucy

Liked: Property conditions & facilities
The room was cleaned visibly but when we open drawer there was garbage in them and the furniture was no dusted. Good thing I had Lysol wipes. Besides that it was fine. I would still go again.
Stayed 2 nights in Feb 2025

10/10 Excellent

brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the mountain. We could see the chairlifts from our room. It had a full kitchen and was pretty well equipped for cooking. Everything is booked and managed online, however my initial booking was handled by someone at the front desk (?) and they got it wrong. It was worked out in the end but caused some stress.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

Hui Zhen, Brooklyn

Travelled with family
Liked: Cleanliness
Good location
Stayed 1 night in Feb 2025

4/10 Poor

Ali

Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Min

Travelled with family
Disliked: Property conditions & facilities
It was convenient because property was next door to ski lodge area. It seems renovated at room. But electric stove was beeping sound with not working. We tried to call front desk for this issue, however no one came over to look it up. We could not cook dinner terribly as a plan. Only one bar opened in late night. Unlimited restaurant option. Towel Service was out of order at pool. Unsafe / uncleaned at pool area due to glasses all over during kids play. No life guard at pool. Kids made noises in the hall between rooms at midnight. No shampoo in bathroom.
Stayed 1 night in Feb 2025

8/10 Good

Chris, Hamilton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable family friendly resort for our ski trip. Great convenience to the mountain. Only area that drives me crazy is the lack of front desk and staff. Please move the check/in out of your shop and hire a couple employees to assist.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Brendan

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Request a 2:00 early check-in, which was approved by Manager Justin Mills. I also called twice to clarify the parking if I was arriving in the morning to ski prior to check in. I was told twice to come right to the hotel for a garage code. I wanted to plan on parking in the garage because my wife was getting over the flu and not skiing. When I arrived, I was told I had to park down the road and walk back. This was not feasible, so my wife dropped us off and spent the day in town, returning for our 2:00 check-in. At 2:00 We got an email instructing my to use the guest portal to access my room code. We went to the room, and the room was already open and still being inspected. The housekeeping manager was in there and very unhappy that we were trying to access the room so early. She insisted that I should have waited for a message saying the room was clean. I was only following the instructions in the check in email. I never got any email saying the room was clean, just one inviting me to the portal and giving instructions for access. I understand that we asked for an exception with the early check-in, but even after it being approved by the Lodging Manager, the staff was very stubborn about making the accommodation. The room was clean and we had a nice visit, but planning our check-in should have been much easier.
Stayed 1 night in Feb 2025

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family ski weekey

Beautiful room with beautiful views. Lots of space and well appointed. My family if 6 fit very comfortably. Will definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fernando

Travelled with family
Late check in,early check out
Stayed 1 night in Jan 2025

8/10 Good

charles, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. All amenities and attractions are walkable. The staff are very friendly and professional
Stayed 1 night in Jan 2025

10/10 Excellent

Gianpaolo

Stayed 1 night in Jan 2025

6/10 Okay

Michael

Travelled with family
Liked: Property conditions & facilities, room comfort
For the amount of money and amount of guests I found it very upsetting that they got rid of the front desk altogether and now have the snack shop attendee doubling as the check in agent. Literally selling donuts and checking people in at the same time. All to save the salary of one very needed employee.
Stayed 1 night in Jan 2025

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Advertised to have hot food but the person at the "cafe" on the first two nights said the oven was broken. Check in person was not very friendly or helpful. Third night the check in person was helpful, said he was able to make a pretzel for us in the oven. 4th day the first woman was back at check in and said she couldn't use the oven. I said the man yesterday did for us and she was very reluctant to do so. She did, but complained about it. Also, the area around the pool was incredibly icy and should have been monitored/maintained. Overall, it seemed like more staff could have greatly benefited the experience. I am not sure if we will be back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

rachel

Travelled with family and small children
Liked: Cleanliness, staff & service
Me and family stayed over weekend for ski trip, all staffs we met were nice, helpful and friendly and I’m very impressed with that. The property itself was clean and roomy, which we were happy with, but there are some flaws in the unit we stayed that kinda ruined the experience. First, our balcony door is not locked, no matter what method we tried, not working, that was a huge security issue to us since we have a 1.5yr toddler and a 4yr old. Second, the fireplace in unit was out of order, we had to turn the thermometer to 75F to keep our unit warm and for some reason the heat distribution in unit is very uneven, while the room and living room is warm, the bathroom is freezing cold. Lastly, there was no extra blanket or comforter in unit so we cannot use the sofa bed in living room, family of 4 had to squeeze on the king size bed for the night. Overall it was just a fair experience, given the price we paid and all the flaws we had. But it was the most convenience choice if you decide to stay over at Mt Creek.
Stayed 1 night in Jan 2025