Best Western Watertown Fort Drum

2.5 star property

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Photo gallery for Best Western Watertown Fort Drum

Exterior
Business centre
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
300 Washington St, Watertown, NY, 13601
  • Place, Samaritan Medical Center
    ‪13 min walk‬
  • Place, Thompson Park
    ‪2 min drive‬
  • Place, Salmon Run Mall
    ‪5 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Watertown Fort Drum

Hotel in Watertown with free breakfast and 24-hour business centre
This smoke-free hotel features a 24-hour business centre, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Best Western Watertown Fort Drum offers 134 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

42-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Best Western Watertown Fort Drum gets good marks from our customers. During your stay, you're just a quick walk from Roswell P. Flower Memorial Library. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • Guests have great things to say about the helpful staff and the room service
  • Steps from Roswell P. Flower Memorial Library and Jefferson County Historical Society
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Best Western Watertown Fort Drum also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Watertown hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1961
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 32.40 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 32.40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Reviews

Best Western Watertown Fort Drum Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

Reviews

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was always the same. We stayed three night and every night it was so difficult to fine a parking spot. Our room wasn’t clean properly, the wallpaper was peeling off.
Stayed 3 nights in Aug 2025

6/10 Okay

Nanette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I purchased my own mattress pad for comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for the comfort.

Breakfast good also each day- after 2 days of no meat & sausage-Asked for bacon-Did Not Disappoint!
Stayed 3 nights in Aug 2025

6/10 Okay

Joceline

Liked: Staff & service
Thé compliment breakfast was great !
Stayed 1 night in Aug 2025

2/10 Terrible

Marie-Ève

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad smelly place

The place smell really bad, the staff is not friendly. The bath doesnt drain properly. The toilet paper was soaked. Our baby ate a mint he found on the ground that wasnt our. Just really bad overall.
Stayed 1 night in Aug 2025

6/10 Okay

Lamikka

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The pool was not working. Very disappointed. That is way we booked the hotel.The staff was excellent except one african American staff member had N attitude. fr I nt
Stayed 7 nights in Aug 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 1 night in Aug 2025

10/10 Excellent

Omar, Ledgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Needs some renovation
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Theresa

Stayed 1 night in Jul 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel breakfast was great. We got joining rooms for my whole family. The tub in one room was moldy and had soap scum in it
Stayed 3 nights in Jul 2025

6/10 Okay

Travis

Stayed 1 night in Jul 2025

6/10 Okay

Manik

Liked: Staff & service
Break fast good but hotel needs little bit remodeling
Stayed 1 night in Jul 2025

8/10 Good

Russ

Staff were very helpful, especially for seniors.
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing! Hotel was easy to find, and convenient. Nathan was at the front desk and was very pleasant. I would stay here again.
Stayed 1 night in Jul 2025

4/10 Poor

bryan

Disliked: Staff & service
Short staffed. Linen problems and AC power needed to be reset
Stayed 2 nights in Jul 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service
I only spent one night so didn’t really avail myself of a lot of services. The bed was great. Room was clean, quiet, everything worked, breakfast was good. Check in was great —- friendly, answered questions Check out was better — friendly, suggested a side trip based on where I was going.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were super great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Travelled with family

Nice

Great experience, would definitely stay again
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible condition, dirty carpets, dirty linen, dirty walls, outside doors did not work with room keys, stank like cigarettes bade in the no smoking room, dingy lighting
Stayed 8 nights in Jul 2025

4/10 Poor

Sally

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed Stay

Very disappointed from the moment I stepped in the lobby and the musty smell hit me. The bathroom shower ceiling was peeling, the grout had mildew everywhere and there was absolutely no hot water in the sink, yet there was in the tub! Makes no sense!
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It was very close to the library and downtown. The elevators need sweeping.
Stayed 5 nights in Jul 2025

6/10 Okay

Caitlin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Water took way too long to get hot. There wasn’t enough toilet paper.
Stayed 2 nights in Jul 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Amenities
The hotel was updated and clean and breakfast was good but I hate when they advertise a pool and pool not available for use
Stayed 1 night in Jul 2025