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Willis Wellington Hotel

3.5 star property

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Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Reception
Property amenity
Interior entrance
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
  • Free WiFi
  • Business services

Explore the area

View in a map
355 Willis St, Wellington, 6011
  • Wellington Central Business District
    ‪5 min walk‬
  • Cuba Street Mall
    ‪11 min walk‬
  • Te Papa
    ‪18 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Room

Queen Room | 1 bedroom, premium bedding, in-room safe, individually furnished

Queen Room

7.2 out of 10
Good
(27 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

7.2 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Queen Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Queen Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard King Room

  • Sleeps 2

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Triple Room

  • Sleeps 3

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About this property

Willis Wellington Hotel

Hotel with a fitness centre, near Te Papa
This smoke-free hotel features a fitness centre, self parking and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Weekly housekeeping is available.
Willis Wellington Hotel offers 90 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Willis Wellington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Colonial Cottage Museum. Features include free WiFi in public areas, plus a gym and 2 meeting rooms.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Just a 3-minute drive from Te Papa and 6 minutes from Interislander Ferry Terminal
Willis Wellington Hotel offers its guests a fitness centre, multilingual staff, and concierge services. There are 2 meeting rooms available. Public spaces have free WiFi. Willis Wellington Hotel also features laundry facilities, a corner/local shop, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Wellington hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (NZD 20 per night)
  • Limited on-site parking

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Willis Wellington Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 194 out of 1012 reviews
Rating 8 - Good. 421 out of 1012 reviews
Rating 6 - Okay. 249 out of 1012 reviews
Rating 4 - Poor. 90 out of 1012 reviews
Rating 2 - Terrible. 58 out of 1012 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very elegant from very elegant from the outside.
Stayed 1 night in Jun 2025

8/10 Good

Clara

Liked: Staff & service
.
Stayed 1 night in Jun 2025

8/10 Good

Melanie

Value for money
Stayed 3 nights in Jun 2025

6/10 Okay

Bryley

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was fine, staff are lovely. The shower was a single dribble
Stayed 1 night in May 2025

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities
It's winter so warmer blankets please
Stayed 1 night in May 2025

2/10 Terrible

Ashleigh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down and needs an update. Shower was leaking, it was cold and blinds did not block out windows.
Stayed 1 night in Apr 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located, good value and clean
Stayed 1 night in May 2025

8/10 Good

Pat

Stayed 2 nights in May 2025

10/10 Excellent

Joel

Stayed 1 night in May 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and great price.
Stayed 2 nights in May 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good service. Average property for money spend. Close to shopping and town. Overall it was good..
Stayed 3 nights in Apr 2025

2/10 Terrible

Simon

Stayed 1 night in Apr 2025

6/10 Okay

Stephen

Travelled with family
Disliked: Amenities
here as a layover for the Cook Strait ferry. The concierge was polite and friendly even though we only arrived at 11pm. The front hallway was ok, but upstairs a bit rough. The rooms were clean and functional, but also a bit tired. Beds were comfortable enough, and rooms were warm.
Stayed 1 night in Apr 2025

6/10 Okay

Nadine

Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst experience and the staff including the night manager was so rude. Not will to assist as their booking included on site carpark for additional cost but they don't update their systems when the parking is full. Very disappointed and the staff need professional training on how to have customer service.
Stayed 1 night in Apr 2025

8/10 Good

Stacey

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Owen

Travelled with family
Liked: Staff & service
Pretty basic and dated. Friendly staff and very convenient location for what we wanted. Building is ëarthquake prone/risk"so bear that in mind if thats something that concerns you. Overall I think its good value for money. $240 for 2 nights in Wellington for a triple room.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for our needs. Excellent service at check in.
Stayed 2 nights in Mar 2025

4/10 Poor

Joshua

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Don't get trick by the pictures, they are way better than what you'll get ! There was black mold on the windows and in the bathroom. In the room the smell was terrible, that's the first time I had to buy spray to cover an hotel room smell ! Some big stains on the carpet by the bed I don't even want to know what was it from. Only the bed stuff and towels were clean (on the surface). The walls are so thin we could follow the conversation of the people waiting for the elevator. Finally when we booked the room we received an email to book the parking, the link didn't work, I called to book but it was full, when we arrived they asked if we wanted to book a spot, we asked if it wasn't already full, for them to confirm it was full !
Stayed 2 nights in Mar 2025

2/10 Terrible

Aaron

Stayed 1 night in Mar 2025

4/10 Poor

Shaun

Business traveller
Room was smelly. Windows wouldn’t open. Blinds didn’t block out light from outside.
Stayed 1 night in Mar 2025

6/10 Okay

Cristene

Travelled with family
Disliked: Amenities
I noticed there was some brown spots on the toilet walls. There was a big gap on the door, which meant that hallway light and noise was not easily buffered.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair

Not so good, key given in an envelope, no name of hotel. No address to give to others to meet.
Stayed 1 night in Mar 2025