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Willis Wellington Hotel

3.5 star property

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Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Front of property – evening/night
Interior entrance
Property amenity
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
355 Willis St, Wellington, 6011
  • Place, Wellington Central Business District
    ‪5 min walk‬
  • Place, Victoria University of Wellington
    ‪6 min walk‬
  • Place, Cuba Street Mall
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Queen Room

Queen Room | 1 bedroom, premium bedding, in-room safe, individually furnished

Queen Room

7.6 out of 10
Good
(31 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

7.2 out of 10
Good
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

7.8 out of 10
Good
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Willis Wellington Hotel

Hotel with a fitness centre, near Te Papa
This smoke-free hotel features a fitness centre, self parking and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Weekly housekeeping is available.
Willis Wellington Hotel offers 90 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Willis Wellington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wellington Central Business District. Features include free WiFi in public areas, plus a gym and 2 meeting rooms.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Te Papa and 6 minutes from Interislander Ferry Terminal
Willis Wellington Hotel offers its guests a fitness centre, multilingual staff, and concierge services. There are 2 meeting rooms available. Public spaces have free WiFi. Willis Wellington Hotel also features laundry facilities, a corner/local shop, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Wellington hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (NZD 25 per night)
  • Limited on-site self parking

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: NZD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Willis Wellington Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 203 out of 1000 reviews
Rating 8 - Good. 413 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Liked: Amenities
We found the location reasonably convenient and the price very competitive! Excellent accommodation for what we paid.
Stayed 1 night in Oct 2025

6/10 Okay

Caroline

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Ken

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
This is a value based hotel and for its cost it didn't disappoint. But if you are expecting a high quality experience this is not for you. Room was in need to a refurbishment but it was clean. Often it is the clean that really matters
Stayed 1 night in Sep 2025

8/10 Good

Max

Liked: Staff & service, amenities, property conditions & facilities
Was onlu there for a night but was nice. For the price it was what i expected
Stayed 1 night in Oct 2025

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel is ok, looking a little tired but clean, bed was a little mobile as it would move away from the wall when you sat in the bed and leaned against the wall with little effort. Main issue was the reception staff, seemed like she did not want to be there, not used to my credit card and id being thrown across the counter at me with as little interaction as possible.
Stayed 1 night in Oct 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room clean. Bed comfy. Handy to the city. Parking needs to be booked to avoid missing out.
Stayed 1 night in Oct 2025

10/10 Excellent

ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located nearby to transport and dining options
Stayed 1 night in Sep 2025

10/10 Excellent

Elvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and no smell. Great job!
Stayed 2 nights in Oct 2025

6/10 Okay

Nicky

Stayed 1 night in Oct 2025

6/10 Okay

Shirley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good transport room clean but just needs upgrading the entrance
Stayed 2 nights in Sep 2025

2/10 Terrible

Caz

Disliked: Staff & service, amenities, property conditions & facilities
Building very shabby. Room dilapidated. Loud hum noise. Alarm clock flashing 1:13 - broken. Above bed light - bulb gone. No plug by bed for phone charging. Was not a pleasant hotel room to be in. Inadequate heating for winter. No breakfast as promised when booking. But the king bed was very comfortable and the bathroom was very clean so had a nice hot bath
Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at front desk are brilliant
Stayed 1 night in Sep 2025

4/10 Poor

stefanie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing very friendly and great service Unfortunately the room did not look anything like the photos. There was a disgusting stained blind, mould in bathroom and on the sprinkler. It was an old room it was clean but old and in much need of a re vamp. The room we were in was by the road so was very noisy. and some works were happening on the night drilling and banging.(not the hotels fault). Unfortunately would not stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is good , its just that there is a limited parking space.
Stayed 2 nights in Sep 2025

8/10 Good

Raukura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security and safety and close to the hospital was paramount for us.
Stayed 1 night in Sep 2025

8/10 Good

Karla

Stayed 1 night in Sep 2025

6/10 Okay

Jan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had to wait 4 rooms to be made up ready. Should be able to judge by bookings and have enough staff to turn the rooms around. Staff struggling to manage all people booking in at reception.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that is fairly central. Easy walk to everything wellington has to offer. Parking is available but costs $20 per night.
Stayed 1 night in Sep 2025

8/10 Good

Meg

Liked: Cleanliness, staff & service
Decent room and area. 1 bed had a weird dip in the mattress but otherwise was a good stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym facilities staff are awesome easy to get to cbd and other venues rooms are nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, would absolutely stay again 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Shower water pressure was very very low.
Stayed 1 night in Sep 2025

6/10 Okay

Dominique

Liked: Cleanliness, staff & service
Positive: Spacious room, bathtub, clean, price To improve: provide shampoo, better lighting, warmer bedding, heater either more effective or with a timer.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable bed
Stayed 1 night in Sep 2025

6/10 Okay

Lynne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated - ok for a night but room really needs updating
Stayed 1 night in Sep 2025