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Willis Wellington Hotel

3.5 star property

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Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Interior entrance
Property amenity
Reception
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
  • Free WiFi
  • Business services

Explore the area

View in a map
355 Willis St, Wellington, 6011
  • Place, Wellington Central Business District
    ‪5 min walk‬
  • Place, Cuba Street Mall
    ‪11 min walk‬
  • Place, Te Papa
    ‪18 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard King Room

  • Sleeps 2

View all photos for Queen Room

Queen Room | 1 bedroom, premium bedding, in-room safe, individually furnished

Queen Room

7.4 out of 10
Good
(29 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

7.2 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

7.8 out of 10
Good
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Triple Room

  • Sleeps 3

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About this property

Willis Wellington Hotel

Hotel in Wellington with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, self parking and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Weekly housekeeping is available.
Willis Wellington Hotel offers 90 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Willis Wellington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Colonial Cottage Museum. Features include free WiFi in public areas, plus a gym and 2 meeting rooms.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Colonial Cottage Museum and 6 minutes on foot from Wellington Central Business District
Willis Wellington Hotel offers its guests a fitness centre, multilingual staff, and concierge services. There are 2 meeting rooms available. Public spaces have free WiFi. Willis Wellington Hotel also features laundry facilities, a corner/local shop, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Wellington hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (NZD 20 per night)
  • Limited on-site parking

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Reviews

Willis Wellington Hotel Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 240 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

Reviews

6/10 Okay

Stewart

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down building conditions

A bit run down property to be called a Hotel
Stayed 2 nights in Aug 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable
Stayed 4 nights in Aug 2025

8/10 Good

Mary Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
bed was okay. we paid for a king size but it was just like 2 single beds pushed together. a bit bothersome when laying down.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
friendly helpful staff
Stayed 3 nights in Jul 2025

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Really liked that its across the road from a shop and literally down the road from many food choices. My one complaint is no toaster or microwave.
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops
Stayed 1 night in May 2025

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joy Wesley, Queenstown

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and accessible to sites
Stayed 2 nights in Jul 2025

10/10 Excellent

Raed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff is what makes it 5 Stars Clean, good location, rooms are renovated and good size. Great Value for money
Stayed 1 night in Jul 2025

8/10 Good

Reena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Réception friendly and accommodating Room clean and adequate, sufficient for a loo two night stay -> I would say that the kettle and the sink were impossible to work together you couldn’t get the kettle under the tap to full it up - terrible set up. Also could do with a plug to charge gadgets near the bed side of the room
Stayed 2 nights in Jul 2025

10/10 Excellent

ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Dean

Disliked: Property conditions & facilities
Felt the hotel was very tired. Outside in need of painting and a good tidy up. Inside lobby ok but the halls on level 4 tied looking and rooms very basic. Not even any pictures. i wouldnt pay anymore than the $73 per room that i paid. Staff on arrival were pleasent but not offering and extra information especially when i asked about the hotel not having a restaurant for breakfast. No offer of Cafes in the area. Not sure i would recommend this hotel to anyone
Stayed 1 night in Jul 2025

2/10 Terrible

Merean

Stayed 2 nights in Jul 2025

10/10 Excellent

Vinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great according to what i expected.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service
There was no parking available at the hotel. It took up a good 30 minutes finding a park and walking back, time I didn’t have so I missed out on dinner.
Stayed 1 night in Jul 2025

4/10 Poor

Noveneet

Stayed 1 night in Jul 2025

6/10 Okay

kathryn

Liked: Staff & service
Room needed maintenance
Stayed 1 night in Jul 2025

2/10 Terrible

Mike

Never again
Stayed 1 night in Jun 2025

10/10 Excellent

sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel is was really awesome, two single beds, nice shower over bath, TV was good, nice and cheaps for 3 nights too, close to bus stops close to 4 square too 10 out of 10
Stayed 3 nights in Jul 2025

6/10 Okay

Xavier

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Liam

Stayed 2 nights in Jun 2025

8/10 Good

high Octane****

Stayed 2 nights in Jun 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
I think the main negative issue Willis Wellington Motel has, is that they are marketing themselves as an upmarket, trendy motel, however to be blunt they are a backpackers. If they marketed themselves as a backpackers, and had accurate photos, people would know what to expect and I feel reviews would be kinder. Just be honest about what you are providing. This was the cheapest, fancy motel I could find in the CBD- modern bedding, modern bathroom and furnishings… Or so I thought looking at the photos. The rooms are small and dated- they are basically a private room at a backpackers with a bathroom. The bathroom in the photos was not my bathroom by a long shot; the bathroom I had was incredibly dated- I’d guess 80s (it was however very clean!). The carpet was vacuumed and room was clean - but carpet needs a good shampoo (Do not being preschoolers- you don’t want them playing on this carpet).The worst part for me was the cold; the windows didn’t seal and each gust of wind brought a breeze into the room -the heater hadn’t been on all day and it was warmer outside on the street than in my room at 9pm. I turned the heater on when I arrived and it took 1.5 hours to keep the chill off enough to sleep- never got warm- just kept the chill off and I slept in 4 layers of clothes (it was a bit ridiculous, and no extra blankets provided). Don’t stay here if you feel the cold! However the room did NOT smell badly (as other reviews state), cups etc were clean, bedding was fresh and clean.
Stayed 1 night in Jun 2025

6/10 Okay

Carmel

Liked: Room comfort
Stayed 1 night in Jun 2025