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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

A modern hotel lobby with a central reception desk, multiple seating areas, and a large flat-screen TV mounted on the wall.
A breakfast buffet with various food items and a sign indicating 'Fresh Spinach'.
A hotel room with a bed, desk, chair, sofa, ottoman, and artwork on the wall.
A modern hotel with a covered entrance, multiple floors, and a parking area with SUVs.
A modern lobby with a curved ceiling, a reception desk, a sofa with cushions, a small table with a lamp, and a patterned carpet.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪3 min drive‬
  • Place, Hanes Mall
    ‪3 min drive‬
  • Place, Wake Forest University
    ‪12 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Studio, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower & Transfer Shower)

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower & Transfer Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a TV, a desk, and a sofa.

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with two beds, a TV, a desk, and a sofa.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with two beds, a TV, a desk, and a sofa.

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower & Transfer Shower)

A hotel room with two beds, a TV, a desk, and a sofa.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower & Transfer Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Trundle Bed
  • Free Wi-Fi

Similar properties

Free continental breakfast
Hampton Inn Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is €104
includes taxes & fees
9 Aug - 10 Aug
Hampton Inn Winston-Salem Hanes Mall

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Housekeeping is available on request.
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Springhill Suites by Marriott Winston-Salem Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Hanes Mall and 7 minutes from Wake Forest University Baptist Medical Center
  • Cats and dogs welcome for a fee
Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Alisha A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Keeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern, shower pressure was great! Friendly staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Friendly staff, clean property, comfy beds and good selection for breakfast. This will be our go to hotel from now on+
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jaquelyn

Liked: Cleanliness, staff & service, amenities
Staff was friendly and the room was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel within walking distance of a few restaurants. Easy parking, everyone was super nice, breakfast was decent. Good value. Also Costco is really close if you need to get your Costco run in.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast staff especially were so wonderful! Clean hotel, good parking, great location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, room, food, water pressure and staff were excellent! Our only complaint were the pillows.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, property conditions & facilities
Check in was quick and easy and the staff was friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing for the price, wonderfully spacious and extremely clean. All the staff I met were very friendly and eager to help. I'll be staying here on all my trips to Winston from now on.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kikia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 3 nights at this property. It's convenient to shopping and dining!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Nice clean quiet stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Colleen

Liked: Staff & service, room comfort
Great location near many restaurants, all of the staff were very friendly and attentive
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a large room with a kitchenette and sitting area! Nice!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Doneka

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent very spacious. Breakfast was good. Loved that they had turkey sausage. Pool was very small. However there was no hot tub.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and great accommodations
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel! Heated pool clean room very nice! Only thing missing was a hair dryer other than that it was great!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
Everything was excellent. From check to check out everything was top notch. Big spacious clean rooms, nice bed, nice fitness center with a very nice morning breakfast. Hot and cold options.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was delicious and there were a big variety of choices.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Connie

Liked: Cleanliness, staff & service, amenities
Our room was nice however the bathroom floor was dirty (hair and dirt) and the sink barely drained.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Susan

Liked: Staff & service
The room was fine, plenty of room. Bathroom drain was completely clogged. Absolutely the noisiest night I’ve ever had in a hotel.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Joey

Disliked: Cleanliness
Could be great with a better front desk staff- just not pleasant people. Was there for the week. Foyer always smelled like sewer gas. Otherwise a basic hotel. Bright spot was friendly Gladys at the breakfast every morning. She was very sweet
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and spacious
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and comfortable beds. Great shower pressure! Great variety for breakfast buffet
Stayed 1 night in Oct 2025
Verified review

8/10 Good

LaDonna

I didn’t get to go
Stayed 1 night in Dec 2025

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