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SureStay Hotel by Best Western Williams

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Williams

Lobby
Lobby
Exterior
Desk, laptop workspace, iron/ironing board, WiFi
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
400 C St, Williams, CA, 95987
  • Place, Town Square Park
    ‪8 min walk‬
  • Place, Valley Vista Park
    ‪18 min walk‬
  • Place, Sacramento Valley Museum
    ‪19 min walk‬
  • Airport, Willows, CA (WLW-Willows-Glenn County)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Wi-Fi, Microwave And Refrigerator, Table And Chairs

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Table And Chairs, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Wi-Fi, Microwave And Refrigerator, Table And Chairs

  • Sleeps 2

2 Queen Beds, Non-Smoking, Wi-Fi, Microwave And Refrigerator, Table And Chairs

  • Sleeps 4

1 King Bed, Smoking Room, Wi-Fi, Microwave and Refrigerator, Table and Chairs

  • Sleeps 2

2 Queen Beds, Smoking Room, Wi-Fi, Microwave and Refrigerator, Table and Chairs

  • Sleeps 4

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About this property

SureStay Hotel by Best Western Williams

This hotel features an outdoor pool, a seasonal outdoor pool and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast and a vending machine.
SureStay Hotel by Best Western Williams offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 55-inch LED televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Williams hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Williams. During your stay, you'll be within walking distance of Town Square Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Town Square Park and Williams City Hall
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available. WiFi and wired Internet are free in public spaces. An outdoor pool, a vending machine, and room service (during limited hours) are also featured at the business-friendly SureStay Hotel by Best Western Williams. Free self parking is available.

Smoking is allowed in designated areas at this Williams hotel.

Guests are served a free breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in April.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Williams
Quality Williams
Williams Quality Inn
Quality Inn Mountain Ranch And Resort
Quality Inn Mountain Ranch Hotel Williams
Econo Lodge Hotel Williams
Econo Lodge Williams
Econo Lodge Williams
Econo Lodge Williams Colusa
Surestay By Williams Williams
SureStay Hotel by Best Western Williams Hotel
SureStay Hotel by Best Western Williams Williams
SureStay Hotel by Best Western Williams Hotel Williams

SureStay Hotel by Best Western Williams Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 293 out of 844 reviews
Rating 8 - Good. 213 out of 844 reviews
Rating 6 - Okay. 131 out of 844 reviews
Rating 4 - Poor. 109 out of 844 reviews
Rating 2 - Terrible. 98 out of 844 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Joseph

Business traveller
Disliked: Amenities, property conditions & facilities
For a business traveler it’s about a 2/5 star trip. Big airy King room, dusty and cold. The bed was comfortable however. Walls don’t block neighbor noise. Breakfast isn’t served until 7am and it’s all carbs and coffee but wasn’t accessible when I arrived at 0645.
Stayed 1 night in Dec 2025

4/10 Poor

david

Travelled with partner
Disliked: Amenities
Poor construction or maintenance, ie,floor in room warped. Light fix. Broken.
Stayed 8 nights in Dec 2025

8/10 Good

Randale

Stayed 1 night in Dec 2025

4/10 Poor

Nathan

Stayed 1 night in Dec 2025

2/10 Terrible

Debra

Disliked: Cleanliness, amenities, property conditions & facilities
I really did not expect a 5 star hotel but from location (freeway noise all night) to a sink faucet that was loose, to killing flies in the room during winter temperatures, to old oil smelling lotion. I must say though that to have lotion in any hotel is a plus. That is one item hotels are now taking away along with conditioner unfortunately. The breakfast was a true basic but toast and coffee was my choice. No fruit, yogurt, mini muffins, no space. But juice and coffee was available. This hotel pleasantly surprised us with a waffle maker but no spray to keep waffles from sticking. They truly are trying. But I learned through this not to stay at a hotel directly off the freeway. Feels like a truckers hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Disliked: Property conditions & facilities
I left before 7 am so didn't get breakfast. & I did the transaction on line, tried to cancel 24 hours before but was told it was non-refundable, I called at 2:45pm the day before to cancel. Even tho they sold me the trip protection that I would like to get a refund for!
Stayed 2 nights in Dec 2025

4/10 Poor

Leora

Stayed 1 night in Nov 2025

2/10 Terrible

Viridiana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bedding dirty and hair, walls are filthy
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

4/10 Poor

Irma

Stayed 2 nights in Nov 2025

4/10 Poor

Larry

Travelled with family
Disliked: Cleanliness, staff & service, amenities
ROOM NOT READY. HAD TO PULL UP THE PLUNGER TO FLUSH THE TOILET. key card did not work. No room to sit down for breakfast.
Stayed 1 night in Nov 2025

4/10 Poor

Kelsey

Disliked: Cleanliness
Room was filthy. There was pee on the walls
Stayed 1 night in Nov 2025

8/10 Good

J

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 7 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 4 nights in Nov 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice and clean hotel. Will definitely stay again! Front desk staff was super nice, thanks Rebecca!
Stayed 7 nights in Nov 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities
All the above
Stayed 2 nights in Oct 2025

8/10 Good

michael

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Check in was quick and easy
Stayed 1 night in Nov 2025

10/10 Excellent

Bobby

Stayed 1 night in Nov 2025

10/10 Excellent

Evangelina

Stayed 1 night in Nov 2025

4/10 Poor

Amritpal

Stayed 1 night in Nov 2025

4/10 Poor

Jess

Liked: Cleanliness
I pre-reserved 4 rooms a week ago, but hotel only had 3 rooms available. No notice given.
Stayed 2 nights in Oct 2025

10/10 Excellent

April

Stayed 1 night in Oct 2025

8/10 Good

Francisco

Everything was good
Stayed 1 night in Oct 2025

10/10 Excellent

Kathie L

Liked: Cleanliness, staff & service, property conditions & facilities

Highly recommend

Staff very friendly and helpful. This was my second visit and I intend to stay several more times. Management went out of their way to help me. I appreciate that very much. Only issue, my room was on freeway side so no sleep due to semi-trucks going by. Next time, I’ll make sure I request other side.
Stayed 2 nights in Oct 2025

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