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INNSiDE by Meliá Aachen

Property class: 4

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Photo gallery for INNSiDE by Meliá Aachen

A modern restaurant with a long counter, high ceilings, and large windows overlooking a cityscape.
A modern hotel lobby with a reception desk, seating areas, and artwork on the walls.
A modern hotel room with a large bed, a bedside table with a lamp, a small desk with a chair, and a window with a city view.
A rooftop terrace with wicker furniture, a glass balustrade, and a cityscape view.
A table set for a meal with a vase of flowers, clear glassware, and neatly arranged cutlery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Sandkaulstr. 20, Aachen, 52062
  • Place, Aachen Town Hall
    ‪6 min walk‬
  • Place, Aachen Cathedral
    ‪9 min walk‬
  • Place, Carolus Thermen Bad Aachen
    ‪11 min walk‬
  • Airport, Liege (LGG)
    ‪52 min drive‬

Room options

View all photos for The Innside Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

The Innside Room

8.8 out of 10
Excellent
(48 reviews)
  • Resort view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for The Innside Premium Room

A modern hotel room with a large bed, a bedside table with a lamp, a small desk with a chair, and a window with a city view.

The Innside Premium Room

8.2 out of 10
Very good
(10 reviews)
  • Resort view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for The INNSiDE Premium Room

A modern hotel room with a large bed, a small desk, a chair, and a window with a city view.

The INNSiDE Premium Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for The INNSiDE Room

A hotel room with a large bed, a desk, and a chair.

The INNSiDE Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

INNSiDE by Meliá Aachen

A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
INNSiDE by Meliá Aachen offers 158 air-conditioned accommodations with free minibar items and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at INNSiDE by Meliá Aachen. During your stay, you're just a quick walk from Aachen Cathedral. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at UpTown Sky Lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from St. Nikolaus Church and 9 minutes on foot from Aachen Cathedral
  • Cats and dogs welcome for a fee
INNSiDE by Meliá Aachen offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at INNSiDE by Meliá Aachen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aachen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
UpTown Sky Lounge – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 29 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: EUR 26 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • UpTown Sky Lounge

Things to do

  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 12 for children
  • Covered self-parking fee: EUR 29 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 11 children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

INNSIDE Meliá Aachen Hotel
INNSIDE Meliá Aachen
Innside By Melia Aachen Aachen
Innside Aachen
INNSIDE by Meliá Aachen Hotel
INNSIDE by Meliá Aachen Aachen
INNSIDE by Meliá Aachen Hotel Aachen
INNSiDE by Melia Aachen
INNSiDE by Meliá Aachen Hotel
INNSiDE by Meliá Aachen Aachen
INNSiDE by Meliá Aachen Hotel Aachen

INNSiDE by Meliá Aachen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 432 out of 742 reviews
Rating 8 - Good. 242 out of 742 reviews
Rating 6 - Okay. 41 out of 742 reviews
Rating 4 - Poor. 18 out of 742 reviews
Rating 2 - Terrible. 9 out of 742 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great Hotel, great staff
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay, nice comfortable and clean room. Friendly staff and good location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, nice bar on the roof top
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vigneshram

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and overall a pleasant stay
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff, and super walkable!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Very friendly staff
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice atmosphere.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sang Joo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Strong recommendation to visitors for business trip.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Aachen. Very nice and clean room was comfortable and modern
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Great location and quiet. Fantastic room . Tastefully decorated and functional. Loved the gym! Great breakfast selection and view.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Guanghong

Liked: Cleanliness, staff & service, amenities
Good location with 5 minutes walk to the old town center.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay; definitely take the breakfast
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, everything was great, thank you
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the downtown and historic sites
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay for work. Room was clean and well appointed.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in such a cool city in Germany.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, clean, good location
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very good and walkable to the city and many different restaurants.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very special rooftop bar/restaurant. The gym is a bit of a joke, might as well not have one.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend booking premium rooms, our room was very good. The buffet breakfast was also excellent.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great location in the city
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, comfortable
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Francie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and very good restaurant upstairs.
Stayed 1 night in Jul 2022

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