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Novotel Aachen City

4.0 star property

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Photo gallery for Novotel Aachen City

Bar (on property)
Bar (on property)
Sun deck
Bar (on property)
A modern bar area with seating, large windows, and a view of the street.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Peterstr. 66, Aachen, NW, 52062
  • Place, Aachen Town Hall
    ‪9 min walk‬
  • Place, Carolus Thermen Bad Aachen
    ‪9 min walk‬
  • Place, Aachen Cathedral
    ‪11 min walk‬
  • Airport, Maastricht (MST-Maastricht - Aachen)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, a desk with a TV, a chair, a sofa, and a wall with a cityscape painting.

Executive Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(50 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a large cityscape painting, a mirror, and a wooden door.

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed (Accessible)

Standard Room, 1 Single Bed (Accessible) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (Accessible)

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout curtains, soundproofing
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About this property

Novotel Aachen City

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Novotel Aachen City offers 154 accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Novotel Aachen City. During your stay, you'll be connected to the convention centre and just a quick walk from St. Nikolaus Church. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of St. Nikolaus Church and Elisenbrunnen
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Novotel Aachen City.

This 4-star Aachen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Novotel Aachen City has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen

Novotel Aachen City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 956 reviews
Rating 8 - Good. 414 out of 956 reviews
Rating 6 - Okay. 64 out of 956 reviews
Rating 4 - Poor. 14 out of 956 reviews
Rating 2 - Terrible. 15 out of 956 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 15 nights in Sep 2025
Verified

10/10 Excellent

Byeungwoo

Liked: Cleanliness, staff & service, amenities
The location is just perfect and the room is spacious and quiet.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed by the kindness, professionalism and proactivity of all the staff! Great breakfast. Clean and big rooms. Very convenient and central location. My second stay here and not the last!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was brilliant! Gave us complimentary drinks each day of our stay and were very accommodating to our every request. Great location for visiting the Carolus Thermen heated pools.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a one night stay at Novotel and it was a good experience. One star less because they dont have free parking for the guests
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nilo

Liked: Cleanliness, amenities, property conditions & facilities
Location near malls and Christmas Markets Good food at the restaurant Friendly service Room available upon our arrival at about noon time
Stayed 2 nights in Dec 2025
Verified

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good, but Breakfast was very basic for the price.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Good cost benefit
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel! Really impressed, staff were all lovely and helpful. Great for parking too. Breakfast is fantastic
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a comfortable room
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to park and a great breakfast.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

TERENCE

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place to stay in Aachen! Very modern / clean ..with an amazing breakfast option. This is an excellent hotel!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Hameed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice building and very clean also comfortable friendly staff. Thank you for everything.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Byeungwoo

Liked: Cleanliness, staff & service, amenities
Very satisfied.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Great experience and great location!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel at the center of Aachen

We return to Novotel Aachen again and again and it keeps its high standarts.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Really excellent hotel. Large, clean, well-appointed rooms; friendly staff; excellent location. Highly recommended.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing is good and near bus station all very good
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel and spacious room. The front desk service personnel were extremely helpful and friendly. The breakfast was excellent.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
A great stay for a decent price. The area is close to the old.city with only a 10 minute walk to the main cathedral.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast room was clean and very quite, no outside noise.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I’d stay more. Highly recommended Hotel in the area.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

georges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent journey.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a basic and very clean room. Beds were comfortable and the property was very nice. Would stay here again.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great, but they need more coffee machines. One machine is not enough for the demand, resulting in long lines...
Stayed 4 nights in Nov 2025

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