Aparthotel

Quest on Franklin

4.5 star property

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Photo gallery for Quest on Franklin

Full-sized fridge, microwave, stovetop, coffee/tea maker
View from property
Exterior
View from room
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

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74 Franklin Street, Adelaide, SA, 5000
  • Rundle Mall
    ‪10 min walk‬
  • Adelaide Convention Centre
    ‪10 min walk‬
  • Adelaide Oval
    ‪17 min walk‬
  • Adelaide, SA (ADL)
    ‪8 min drive‬

Room options

Executive Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

Apartment, 3 Bedrooms

  • 95 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

Studio

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

Deluxe Suite, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

Executive Apartment, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About this property

Quest on Franklin

Luxury aparthotel in Adelaide with a 24-hour fitness centre
This smoke-free aparthotel features a 24-hour fitness centre, conference space and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment offers free WiFi and free wired Internet, a TV with digital channels, plus a sitting area and a fridge. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a stovetop and room service.
Quest on Franklin offers 117 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Digital televisions are provided. Full-sized fridge/freezers, microwaves and rice cookers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Adelaide aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest on Franklin. During your stay, you're just a quick walk from Adelaide Casino. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available. Built in 2013, this luxury aparthotel has 117 apartments over 14 floors. Enjoy your stay with amenities like free WiFi and digital TV channels in each apartment.
  • Each apartment offers a sitting area, digital TV and a full-sized fridge
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Adelaide Casino and Rundle Mall
As a guest of Quest on Franklin, you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Event space at this aparthotel measures 818 square feet (76 square metres) and includes conference space. WiFi is free in public spaces. The luxury Quest on Franklin also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 4.5-star Adelaide aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Portuguese, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 30 per night)

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 818 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 117 units
  • 14 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 30.00 per night(1148 ft away; open 24 hours)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Franklin
Quest Franklin Adelaide
Quest Franklin Apartment
Quest Franklin Apartment Adelaide
Quest on Franklin Adelaide
Quest on Franklin Aparthotel
Quest on Franklin Aparthotel Adelaide

Quest on Franklin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 439 out of 663 reviews
Rating 8 - Good. 181 out of 663 reviews
Rating 6 - Okay. 24 out of 663 reviews
Rating 4 - Poor. 10 out of 663 reviews
Rating 2 - Terrible. 9 out of 663 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
We had a lovely stay. This was our second time at this property. The staff are friendly, the room was beautiful and spacious. It definitely met our needs.
Stayed 4 nights in May 2025

6/10 Okay

Josephine

Travelled with partner
Liked: Cleanliness, amenities
The Sound Insulation in the room not pretty good. I live in 5th Floor. I keep hear the room next to me. The girls screaming and shouting and step on the floor heavily during mid-night on Apr 26 which is terrible make me cannot sleep :(
Stayed 6 nights in Apr 2025

10/10 Excellent

Myke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great size, clean adjoining rooms, good location, good facilities
Stayed 2 nights in May 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, room comfort

Good, but not great

Our stay at Quest suited our needs for the stay. It’s an easy walk to anything in Adelaide, within proximity of most major tourist attractions. The apartment was large with a big balcony and contained all the amenities we needed. I would say though that staff were fairly disinterested though and cleaning could be improved. The blankets that were in our room to use were very smelly and musty. The gym is also tiny!
Stayed 5 nights in Apr 2025

8/10 Good

Herb

Travelled with family
Liked: Cleanliness
Great location and fantastic staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend. Are staying here again when we return.
Stayed 5 nights in Apr 2025

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed. Good area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 4 nights in Apr 2025

8/10 Good

Jade

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely clean room , close to markets. Great location across road from bus terminal.
Stayed 1 night in Apr 2025

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed spacious apartment. We had a wonderful view from our corner unit. Central location.
Stayed 6 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and spacious and clean room.
Stayed 5 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Everything about the stay at the quest apartments was very good
Stayed 1 night in Mar 2025

10/10 Excellent

martin

Liked: Cleanliness, room comfort

Good location and comfortable

Good location, clean, comfortable one bedroom, good size.
Stayed 7 nights in Feb 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, room comfort

Comfortable stay

Enjoyed our stay, executive 1 bdrm apartment was very comfortable, clean, quiet. Friendly staff. Parking is across the road.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Terry and Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the fully efficient apartments. Walkable to shopping, restaurants and sites.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness
Very close to Adelaide Central Market and Chinatown. Most places within a 30 minute walk. Lovely suite with a lot of space. Helpful staff
Stayed 3 nights in Mar 2025

8/10 Good

Maggie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, good view, good balcony, clean room. A very good stay.
Stayed 3 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort

Nice Urban Stay

Was very clean and well located to Adelaide Central Market. Shower was great! Funky smell like leftover cooking smell or some sort of cleaning product. Glad Parking was available but it was across the street at bus terminal. Pass allowed unlimited exits and returns. No onsite restaurant. No dish soap to clean dishes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katie-Anne

Liked: Cleanliness, property conditions & facilities
Fantastic property. Easy check in, great communication and very clean. Will book again.
Stayed 1 night in Feb 2025

10/10 Excellent

Dale, Horsley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 4 nights in Feb 2025