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Comfort Inn & Suites Copley Akron

2.5 star property

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Photo gallery for Comfort Inn & Suites Copley Akron

Lobby
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Lobby
Desk, blackout curtains, iron/ironing board, rollaway beds
Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
160 Montrose West Ave, Akron, OH, 44321
  • Place, Shisler's Cheese House
    ‪3 min drive‬
  • Place, Summit Mall
    ‪4 min drive‬
  • Place, Cuyahoga Valley National Park
    ‪6 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Property amenity
Baymont by Wyndham Copley Akron
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.3 out of 5, 1,000 reviews
The price is €49
includes taxes & fees
1 Apr - 2 Apr
Baymont by Wyndham Copley Akron

About this property

Comfort Inn & Suites Copley Akron

This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Copley Akron. During your stay, you'll be close to Summit Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • 9 minutes by car from Cuyahoga Valley National Park and 15 minutes from University of Akron
  • Dogs welcome for a fee
Comfort Inn & Suites Copley Akron offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Copley Akron. Free self parking is available.

This Akron hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 297 out of 971 reviews
Rating 8 - Good. 254 out of 971 reviews
Rating 6 - Okay. 167 out of 971 reviews
Rating 4 - Poor. 102 out of 971 reviews
Rating 2 - Terrible. 151 out of 971 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was dirty. Not vaccuumed. There was pecans on the floor. The lamps and tables were dusty. The TV glitches and the volume cuts in and out. If I had seen it before I reserved it, I wouldnt have stayed. The front desk girl at check in said nothing about reserving an additional $100 on my credit card. Didn't know until I went to use it and was declined. She was very rude.
Stayed 1 night in Dec 2025

10/10 Excellent

Jermaine

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice size room
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Pool was a nice temperature, everything clean and in working order. Breakfast was fresh and well stocked. All the employees were super friendly. Loved the lemon water in the lobby. Thanks for the great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

john

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I enjoyed my stay here. It was comfy
Stayed 1 night in Nov 2025

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean beds comfortable. There was shampoo conditioner and soap.
Stayed 2 nights in Aug 2025

8/10 Good

Anita

Nice stay
Stayed 1 night in Oct 2025

6/10 Okay

Kenneth

Liked: Staff & service, room comfort
Breakfast was great. There was an odd smell in our room. Some kind of cleaner maybe. Hotel was clean but very dated
Stayed 3 nights in Oct 2025

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse

Stayed 1 night in Oct 2025

2/10 Terrible

david

Disliked: Amenities, property conditions & facilities
Horrible
Stayed 1 night in Oct 2025

10/10 Excellent

david

Liked: Amenities
Iwiw
Stayed 1 night in Oct 2025

10/10 Excellent

Agnes

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Janis

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lights on elevator buttons don’t work, carpets in hallways seem filthy, had to call front desk for toilet paper & towels. All lamps unplugged in room, outlets loose, so having trouble charging phones. Haven’t gotten to the bathroom or breakfast yet.
Stayed 1 night in Oct 2025

2/10 Terrible

Laresha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Brent

Room was in a quiet hallway.
Stayed 1 night in Oct 2025

2/10 Terrible

Donna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom was disgusting. I went and purchased clorox cleaner to clean before using. Hair on tub walls and floor. Room had very strong oder of Marijuana which triggered a migraine with nausea. The elevator was scarier than a halloween haunted house.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Suzanne

Disliked: Cleanliness, property conditions & facilities
Old, dirty, broken. Will not stay at this location again.
Stayed 1 night in Sep 2025

4/10 Poor

Kayleigh

Travelled with partner
Disliked: Cleanliness, amenities
We found a blood stain on the comforter that wasn’t ours… someone else’s personal lubricant left behind in the drawer under the microwave. There was paint chipping all over and it was very outdated. A bit grungy in spots. A staff member talked to us at breakfast and was very friendly but we couldn’t really find other staff around to address our other issues, get more towels or toilet paper etc. wasn’t over all super clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Becky

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is in a state of disrepair. The elevator barely works and is incredibly rickety. The whole hotel smells like sour milk, and our room was disgusting. There were crumbs all over our carpet, candy in the chair, hairs all over the bathroom, gross stains in the fridge, and dirty bathroom mirror. We were only staying one night so decided to stick it out until we went to bed around midnight and found a dried up puddle of pee. We left immediately and the woman at the desk was rude and I have been refused a refund by the property. I have escalated to corporate in hopes of a resolution. Horrible experience and would never recommend
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Stayed 1 night in Sep 2025

4/10 Poor

Angie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for 1 night had we needed to stay longer, we would've changed hotels. The elevator is broken and you have to use the stairs to get to your room. The bath tub still had hair in it, the faucet was dripping and there was lots of mold in the shower. We also opened the closet door then it wouldn't shut. The pool was also closed for maintenance. Signs indicate an ice machine on the first floor but there wasn't an ice machine to be found.
Stayed 1 night in Sep 2025

6/10 Okay

Kathryn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Business stay

It wasn’t the worst place I’ve stayed, but the n my one night stay, the elevator was out of service, the closet door didn’t open because there was no bottom track, the comforter had something on it that didn’t appear to have been washed, and there was someone else’s bar of soap in my shower. But the bed was comfortable and the people at the front desk were very friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Tricia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Upon check-in I requested a room on the ground floor sipI had my dog. The only rooms available were on the second floor and the elevator was not working for that level. Then my room keys didn’t work. The stair well was unkempt and the tread was very worn needed to be replaced (the front edge of the steps were pretty beat up).
Stayed 1 night in Sep 2025

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