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Tru By Hilton Albany Airport, NY

2.5 star property

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Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Pool
Snack bar
Lobby
Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry

Explore the area

View in a map
798 Albany Shaker Road, Albany, NY, 12211
  • Place, Albany County Hockey Facility
    ‪8 min walk‬
  • Place, Shaker Heritage Society
    ‪15 min walk‬
  • Place, Watervliet Shaker National Historic Site
    ‪16 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(222 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Room, 1 King Bed (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Roll-In Shower)

9.4 out of 10
Exceptional
(27 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(32 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(167 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn Albany Airport
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, 1,215 reviews
The price is €80
includes taxes & fees
23 Nov - 24 Nov
Hilton Garden Inn Albany Airport

About this property

Tru By Hilton Albany Airport, NY

Hotel with free breakfast, in the vicinity of Colonie Center Mall
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Tru By Hilton Albany Airport, NY offers 106 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Tru By Hilton Albany Airport, NY. During your stay, you're just a quick walk from Albany County Hockey Facility. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and hiking/biking trails
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 8 minutes by car from Colonie Center Mall and 10 minutes from Crossgates Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a library, and a terrace are also featured at the business-friendly Tru By Hilton Albany Airport, NY. Free self parking is available.

This Albany hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1470 out of 2175 reviews
Rating 8 - Good. 416 out of 2175 reviews
Rating 6 - Okay. 159 out of 2175 reviews
Rating 4 - Poor. 87 out of 2175 reviews
Rating 2 - Terrible. 43 out of 2175 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff picked us up at the airport promptly and in a friendly manner, even at 2:30 AM.
Stayed 1 night in Aug 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel in seclude woods though close to the airport. Great staff.
Stayed 1 night in Aug 2025

4/10 Poor

Raul Guillermo, Weston

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Disappointed
Stayed 1 night in Aug 2025

4/10 Poor

Raul Guillermo, Weston

Travelled with family
Disliked: Cleanliness, amenities
Very disappointed this time, where they left us without cleaning our room for 4 of the 5 days of our stay. Breakfast quality have lowered this time to a level it makes difficult to recommend this time
Stayed 5 nights in Aug 2025

8/10 Good

Lee

Liked: Staff & service
Got very sick from the breakfast(omelet and sausage patty) Sunday morning.
Stayed 3 nights in Aug 2025

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Really liked the near by walking path. However, the lack of service at the hotel made the stay less than enjoyable. Left for a day so the room could be made up, came back and nothing was done. Had to go to the desk to request clean towels and then was only given one set.
Stayed 1 night in Aug 2025

10/10 Excellent

Dan, Lexington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel quite a bit, so it was nice to stay in a newer, clean hotel with friendly staff. I made a note to post a good review when I got home.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay def would visit this hotel again
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport and surrounding areas. Staff was awesome. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This new hotel Tru is to me is very nice. It’s hard for me to explain, it’s very clean. Towels are hard tho. Besides that we made the mistake and pulled into Hilton Garden which is in the front of tru. The person behind that desk was a bit rude. Since tru is behind them, I’m sure it happens often.
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet comfy room. Great gym. Access to running hiking trails. Great spot. Breakfast is average at best. Coffee awful.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived after 1am. The staff was so pleasant and caring after my long day of travel. I would definitely stay there again.
Stayed 1 night in Aug 2025

6/10 Okay

steven

Stayed 1 night in Jul 2025

6/10 Okay

Natalia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room smells bad
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are un comfortable matress are hard
Stayed 3 nights in Aug 2025

10/10 Excellent

Marissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, spacious, clean, nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access to the hotel and in a safe and clean area! The entire staff was friendly and helpful but special thanks to George who went above and beyond. The rooms were clean and quiet. The hotel offers transportation to and from the hotel at any time, no need to wait a long time or schedule a time. They also will provide rides within a 3 mile radius! Highly recommend if staying in Albany
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk staff were very friendly and knowledgeable at check in.
Stayed 1 night in Aug 2025

10/10 Excellent

NOAH

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Dianalynn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Aug 2025