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Bonnie Castle Resort & Marina

3.0 star property

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Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Banquet hall
Marina
Fridge, coffee/tea maker
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
31 Holland Street, Alexandria Bay, NY, 13607
  • Place, Lil' River Fudge Co / 5&10 Variety Store
    ‪10 min walk‬
  • Place, Cornwall Brothers Museum
    ‪11 min walk‬
  • Place, Scenic View Park
    ‪11 min walk‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub, River View

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

7.2 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

7.0 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette | Desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area | Flat-screen TV

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Bonnie Castle Resort & Marina

Hotel with free parking, near Heart Island
This hotel features a restaurant, a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, ATM/banking services and a banquet hall. Housekeeping is available on request.
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations, with free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Bonnie Castle Resort & Marina. During your stay, you're just a quick walk from Saint Lawrence River. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and an ATM
  • 9 minutes by car from Thousand Islands Winery and 15 minutes from Thousand Islands Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

Riverside Sports Bar – On-site restaurant. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 10:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Reviews

Bonnie Castle Resort & Marina Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 230 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 251 out of 1001 reviews
Rating 4 - Poor. 133 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

Reviews

6/10 Okay

April

Travelled with partner
Liked: Cleanliness
For the price of a nights stay, you’d think they would invest some more money into the hotel! Rooms were clean, but old and outdated. Just as outdated as the grounds surrounding it! The restaurant was understaffed. The grounds yet again were in need of some TLC!
Stayed 2 nights in Aug 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service
The check out is was late
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was like a motel in the 1970s. No carafe for the in room coffee maker had no carafe. The seat on the toilet seat had only one bolt holding it to the bowl. It literally spun around. Laminate counters felt some what cruddie. Clean but really, really dated! Hard to find on a route that winds around a working boat yard. Beautiful location across from Boldt Castle, but too expensive for what we got.
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet view
Stayed 2 nights in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location but the hotel is dated
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the size of the room, the large parking lot, and the clean room.
Stayed 2 nights in Aug 2025

6/10 Okay

Letitia

Travelled with family
Disliked: Amenities
Hotel needs to be updated. Vending machines weren’t working or sold out. Convenient location.
Stayed 3 nights in Aug 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot wasn't well lit in areas. Definitely a unique layout for the space. Would recommend updated lock features. Haven't been to a hotel in decades that uses a key anymore. Overall, very clean, though oddly the hallway to our room and even the room itself for a bit had an odd odor best described as wet cigarette smoke. it did seem to eventually go away, or we went nose blind to it at least. Overall, for the stay and view it was very enjoyable.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 2 nights in Aug 2025

4/10 Poor

Austin

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Outdated and unfinished repairs
Stayed 2 nights in Aug 2025

8/10 Good

Brenden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 4 nights in Jul 2025

10/10 Excellent

Harry

Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool was great!
Stayed 1 night in Aug 2025

6/10 Okay

Marion

Travelled with group
Liked: Cleanliness, staff & service
No safe no usb outlets no elevator no soap on wall limited shampoo and no conditioner view not so great. No breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Nicoleta

Travelled with family
Liked: Staff & service
The facility is very outdated, has not seen renovation probably since the 1990s. The doors lock with a classic turn knob key, the entrance signs are rusty and decayed. On a positive note- the place is clean and people are nice
Stayed 3 nights in Aug 2025

2/10 Terrible

Brenda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property was probably a beautiful place in the 70s or 80s but it is in desperate need of a major overhaul. It is old and run down. The hallways are dark and there isn’t any security locks on the doors. It’s dirty and such a disappointment!
Stayed 1 night in Aug 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a River View and the view was Awesome!!!! Everyone was so Nice!!
Stayed 2 nights in Aug 2025

6/10 Okay

Christina

Travelled with partner
We did the upgrade for a room with a balcony facing the river, the view was beautiful, the balcony was super small, to the point that my husband could not sit facing the water, he had to turn sideways. The resort is dated but clean for the most part. The service was mixed, The Pointe was good, The Manor was terrible and they weren’t even busy. It was convenient to the boat tours and shops.
Stayed 3 nights in Jul 2025

6/10 Okay

Gene

Liked: Cleanliness, staff & service, room comfort
Room 223 shower water pressure was terrible. Need to replace the shower head. Counter top in the path room needs to be repaired. House Keeping was excellent!!
Stayed 2 nights in Aug 2025

4/10 Poor

Jami

Stayed 2 nights in Jul 2025

6/10 Okay

Vic

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Margaret

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is extremely dated and you are issued actual keys for your room. Our room had no secondary lock or peephole on the door. The lock could have been easily picked by a child. Also there is no lock to keep people from accessing the hotel hallway from the outside. In addition, there are no elevators to access the second and third floor rooms which is clearly an ADA violation. One of the worst hotels I’ve ever been to.
Stayed 2 nights in Jul 2025

6/10 Okay

Shelby

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025