Bonnie Castle Resort & Marina

3.0 star property

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Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Marina
Exterior
Fridge, coffee/tea maker
Banquet hall

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
31 Holland Street, Alexandria Bay, NY, 13607
  • Boldt Castle
  • Heart Island
  • Thousand Islands Winery
    ‪11 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪50 min drive‬

Room options

Room, 2 Double Beds, Jetted Tub

7.0 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Jetted Tub, River View

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(14 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.2 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Bonnie Castle Resort & Marina

Hotel with free parking, near Heart Island
This hotel features a restaurant, a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, ATM/banking services and a banquet hall. Housekeeping is available on request.
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations, with free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Bonnie Castle Resort & Marina. During your stay, you're just a quick walk from Saint Lawrence River. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and an ATM
  • 9 minutes by car from Thousand Islands Winery and 15 minutes from Thousand Islands Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

Riverside Sports Bar – On-site restaurant. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 10:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 224 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 248 out of 1000 reviews
Rating 4 - Poor. 134 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying here the staff go above and are always friendly location is convenient for walking
Stayed 2 nights in Jun 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, room comfort
The staff was extremely friendly and helpful. While the place is kind of outdated, it is nostalgic in that sense. The location was great, the place was clean, the price was reasonable.
Stayed 1 night in Jun 2025

2/10 Terrible

jinchang

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel is old,there is bugs in the room,
Stayed 1 night in May 2025

2/10 Terrible

Emma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is extremely dated, there was mold in the bathroom and there were numerous ants crawling along one of the bed side tables. The rooms also did not have a dead bolt lock, just a standard lock on the doorknob which made me feel incredibly unsafe. Overall, I did not think the hotel matched the description on Expedia and I would not return to this property.
Stayed 2 nights in May 2025

6/10 Okay

Dalinda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The website show something very different like is, first night was very noisy second one was okay,
Stayed 2 nights in May 2025

8/10 Good

Carlos Rodriguez

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay

Our stay was nice and quiet and comfortable. Staff person was very pleasant and helpful. She offered if we needed anything more to let her know. If we are up that way again or someone asks, we will recommend Bonnie Castle resort to stay at.
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and well kept.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kendall

Could use some more updates ,but it’s Very cozy we loved the pool area, please update date it.
Stayed 1 night in Mar 2025

6/10 Okay

mike

Liked: Cleanliness, staff & service
Had to fix the TV and bathroom handle was coming undone. Other than that it was a nice place to stay as we stayed there 6 times already
Stayed 2 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Stayed 3 nights in Mar 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Just not up to date very old and run down looking
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Cassandra

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Place is dated, but clean

Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and helpful
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Stayed 1 night in Feb 2025

8/10 Good

CATHLEEN, DERBY

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice place to visit. Close to the boat ride and shopping.
Stayed 3 nights in Oct 2024

4/10 Poor

Adrianna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Terri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025