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Mercure Alice Springs Resort

4.5 star property

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Photo gallery for Mercure Alice Springs Resort

A swimming pool with a fountain, surrounded by a covered outdoor area with tables and chairs, and a building with large windows and a sign.
A hotel room with two beds, a desk, and a chair.
A long dining table set for a meal in an outdoor setting with palm trees and a covered area in the background.
A restaurant with wooden ceiling beams, tables with white tablecloths, and a bar area in the background.
An open pavilion with a curved roof, concrete flooring, and metal beams.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
34 Stott Terrace, East Side, NT, 0870
  • Place, Olive Pink Botanic Garden
    ‪3 min walk‬
  • Place, Australian Aboriginal Dreamtime Gallery
    ‪9 min walk‬
  • Place, Todd Mall
    ‪12 min walk‬
  • Airport, Alice Springs, NT (ASP)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

A hotel room with a large bed, a desk, a chair, and a sofa.

Deluxe Room, 1 King Bed, Balcony, Garden View

  • River view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, a wall-mounted shelf, and a large poster.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(24 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, Multiple Beds

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, a nightstand, and a painting of a sunset over water.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Mercure Alice Springs Resort

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and dry cleaning are on-site. Housekeeping is available on request.
Mercure Alice Springs Resort offers 139 accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Alice Springs Resort. During your stay, you're just a quick walk from Olive Pink Botanic Garden. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a poolside location while dining at Barra on Todd Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of Olive Pink Botanic Garden and Mbantua Fine Art Gallery and Cultural Museum
Mercure Alice Springs Resort offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Alice Springs Resort. Self parking is free.

This 4.5-star Alice Springs hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Barra on Todd Restaurant – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: AUD 20 to 35 for adults and AUD 12 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Barra on Todd Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1974
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 49

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 20 to 35 for adults and AUD 12 to 15 for children
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Alice Springs Chifley
Alice Springs Chifley Resort
Alice Springs Resort
Chifley Alice Springs
Mercure Alice Springs Resort Opening July 2017
Chifley Resort
Chifley Resort Alice Springs
Resort Alice Springs
Mercure Resort Opening July 2017
Mercure Alice Springs Opening July 2017
Mercure Opening July 2017
Mercure Alice Springs
Chifley Alice Springs Resort
Mercure Alice Springs Resort (Opening July 2017)
Mercure Alice Springs Side
Mercure Alice Springs Resort Hotel
Mercure Alice Springs Resort East Side
Mercure Alice Springs Resort Hotel East Side

Mercure Alice Springs Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 417 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Peter

Liked: Staff & service
Bar was well stocked and friendly service. The property recovered well since the floods in the area.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable beds. Good shower, very friendly and professional staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfortable beds and good shower. Nice restaurant food, and bar, reasonable prices. Very friendly and professional staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Rooms were excellent. Staff were helpful. Bar was ok.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure gives you the impression that it was once a motel that was revamped. It is not the most accessible property however it does have a swimming pool, a decent restaurant that serves a buffet breakfast and a nice dinner menu. It’s well located in a short walking distance from town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Staff were wonderful Room was fantastic A beautiful place to stay
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Craig

Liked: Cleanliness
Due for some refurbishment. And could do with more staff in the restaurant.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food over-priced, but I had a very nice evening meal of duck. Lunch the previous day not so good as the steak in my steak sandwich had not been trimmed of the gristle, making it difficult to eat. Overall, a reliable, not extraordinary, place to stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Virginia Lee

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great from check-in to checkout. The buffet breakfast was delicious and there was a variety of fruit. Gotta say, the Prawn Red Curry was FANTASTIC!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
All round enjoyable
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Janet

No housekeeping or maintenance over the Easter weekend. I appreciate staff want to be with their families over the holiday but this is the hospitality industry and I would expected better service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a good calue for the money.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Love the grounds, the trees and the birdlife. And easy walk to town. Just need a back gate.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dameyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. Some of the best in Alice.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable place to stay with excellent staff.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Raimonda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice location
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

C

Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely spotless and well equipped. The bedding was comfortable and the bathroom was large enough to comfortably accommodate two people. The location and layout was impressive, with the large swimming pool being a welcome and refreshing relief from the heat. Staff were friendly and overall we had a very pleasant stay.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Matt

Liked: Staff & service, amenities
Love the grounds and all the trees. And birdlife.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and safe parking.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was amazing. We had a wonderful stay. Thank you.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Very untidy
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Charles

Liked: Staff & service

Alice Springs

Nice hotel with a good breakfast
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting options in the room were very limited and we couldn't work out how to put the bathroom light on without also having the bedroom light on.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable room.
Stayed 1 night in Jul 2022

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