Holiday Inn Amarillo West Medical Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Welcome to the Holiday Inn, featuring a grand entrance under a curved canopy and stone pillars.
Relax in our stylish lobby with a flat-screen TV, comfortable seating, and a reception desk.
Enjoy a drink at the bar, where you can sit on cushioned stools and watch the large flat-screen TV.
Relax in style amidst lush greenery and vibrant decor, surrounded by comfortable armchairs and a beautiful painting.
Relax in the stylish lobby with a reception desk, comfortable seating areas, and pendant lighting.

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Pool

Explore the area

Map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Westgate Mall
    ‪7 min walk‬
  • Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Northwest Texas Hospitals
    ‪18 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(37 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room

7.8 out of 10
Good
(18 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(18 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Amarillo West Medical Center by IHG

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Amarillo West Medical Center by IHG. During your stay, you'll be within walking distance of Vibra Hospital of Amarillo. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Flame Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes on foot from Vibra Hospital of Amarillo and a 2-minute drive from Shops At Soncy
  • Cats and dogs welcome for a fee
Holiday Inn Amarillo West Medical Center by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3800 square feet (353 square metres) and includes a conference centre. The business-friendly Holiday Inn Amarillo West Medical Center by IHG also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Amarillo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Flame Bistro – This restaurant specialises in American cuisine and only serves breakfast. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 10.99 to 10.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 24 2025 to August 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.99 to 10.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 506 out of 1009 reviews
Rating 8 - Good. 214 out of 1009 reviews
Rating 6 - Okay. 140 out of 1009 reviews
Rating 4 - Poor. 72 out of 1009 reviews
Rating 2 - Terrible. 77 out of 1009 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property for road trip

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Lori, joshua tree

Liked: Cleanliness, staff & service
The beds are uncomfortable.
Stayed 1 night in Mar 2025

8/10 Good

Buster

Business traveller
Stayed 2 nights in Apr 2025

4/10 Poor

Acy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The card reader on out door did not work properly. We had to slide the card in just right to get into our room. Also the air conditioner filter did not fit properly so was sticking out.
Stayed 1 night in Apr 2025

4/10 Poor

Ruben

Travelled with family

Wish for a better experience

The hot tub bleached my daughter’s brand new royal blue bathing suit to a mauve color. We paid for breakfast, they ran out of bacon & French toast and the oatmeal looked like it was a day old.
Stayed 2 nights in Apr 2025

10/10 Excellent

Myriam

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Cortney

Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Kingwood

Stayed 1 night in Apr 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a safe space to stay very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Stayed 1 night in Mar 2025

8/10 Good

Lisa

Stayed 1 night in Mar 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a paid in full room with insurance of stay and they gave our room away and left us no other option but to drive straight thru to our home in brenham TX. Very disappointed in the staff
Stayed 1 night in Mar 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service
Excellent stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Valarie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was AMAZING! However the bed was so hard my husband and I hardly got any sleep. The room decor was also a little ratty, but area was nice and safe!
Stayed 1 night in Mar 2025

10/10 Excellent

Leonardo

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip west

Very convenient. We had both dinner and breakfast here. Restaurant staff was very helpful.
Stayed 1 night in Feb 2025

4/10 Poor

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unwanted censorship

The stay would have been great of not for the blocking of a popular news channel, I don't like some business telling me what I can and can't watch.
Stayed 1 night in Mar 2025