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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Lobby sitting area
Bar (on property)
Exterior
Interior
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪7 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Place, Northwest Texas Hospitals
    ‪18 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillow-top beds, individually furnished, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Amarillo West Medical Center by IHG

Art Deco hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and express check-out.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Amarillo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Amarillo West Medical Center by IHG. During your stay, you'll be within walking distance of Vibra Hospital of Amarillo. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy American cuisine while dining at Flame Bistro
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes on foot from Vibra Hospital of Amarillo and a 2-minute drive from Shops At Soncy
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3800 square feet (353 square metres) and includes a conference centre. The business-friendly Holiday Inn Amarillo West Medical Center by IHG also features multilingual staff, express check-out, and a front desk safe.

This Art Deco Amarillo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.
Flame Bistro – This restaurant specialises in American cuisine and only serves breakfast. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; USD 12.99 to 12.99 for adults and USD 5.75 to 5.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to April 30 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 1 December to 14 December:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.99 to 12.99 for adults and USD 5.75 to 5.75 for children
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 488 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked for the hot tub and it was closed for our stay which was a huge disappointment and was not refunded
Stayed 2 nights in Oct 2025

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean.
Stayed 1 night in Oct 2025

4/10 Poor

Edward

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The gym was closed and being renovated,trying to get in and out of parking lot was like being in a maze.The bathtub was not what i was looking for as we had to step in and out.I had my elderly mother and trying to get her into a bed 3ft off the floor was no fun.Also the room was very small not enough room for 2 people with luggage also no sink in the cubby hole with coffee maker.The tv had limited channels and remote batteries were no good and the remote was not connected to the tv.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

4/10 Poor

Kathy

Liked: Cleanliness, room comfort
N/a
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and great location for our needs.
Stayed 3 nights in Sep 2025

6/10 Okay

Brighton

Travelled with partner
Liked: Cleanliness, staff & service
I didn’t like that I booked this place thinking it had a hot tub and then got surprised when we got there to see it’s being renovated. Overly priced hotel room for not having a pool/hot tub.
Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Dana

Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful, room was nicely decorated and clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Carol, keithville

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at this property while traveling through every year since it opened but this time was terrible. Breakfast now costs 13 dollars. The pool was closed by the health department. The bathtub was rusty. The towels were dingy. Holes in the sheets. Should I continue? Needless to say I will never stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and friendly

My stay was very comfortable. I appreciate that EV Charge stations are in the parking lot of this establishment.
Stayed 7 nights in Aug 2025

4/10 Poor

Jorge

Travelled with family and small children
Disliked: Staff & service, amenities
I had to cut my stay short due to the condition of the property and several missing amenities. While most of the staff were kind and helpful, I did have an unpleasant experience with the older lady at the front desk.
Stayed 9 nights in Jul 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Hotel stay

I chose the wrong hotel with no refund. Not worth the price for the condition of this hotel. Old and outdated. I would not recommend. Front desk and breakfast staff excellent customer service.
Stayed 2 nights in Aug 2025

6/10 Okay

DEICY

Travelled with family
Liked: Staff & service

Leaking window

It was raining the day of arrival. Window was not completely sealed and was leaking. We stepped out for dinner, came back and noticed curtains had dry water stains and the furnace completely wet, and a puddle on the window. Dried the furnace with a towel, and placed it on the window to try minimize the water dripping sound.
Stayed 1 night in Aug 2025

6/10 Okay

kumar

Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Stayed 1 night in Aug 2025

2/10 Terrible

Tara and Dustin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 2 nights in Aug 2025

8/10 Good

Marie, Rogers

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in Aug 2025

4/10 Poor

kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

use discretion

poor maintenance. for long time has this place run into the ground. Staff uses the carport for their own private parking. noisy at time from mechanical vibrations
Stayed 3 nights in Aug 2025

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