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Holiday Inn Amarillo West Medical Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Amarillo West Medical Center by IHG

Exterior
Interior
Meeting facility
Bar (on property)
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Pool

Explore the area

View in a map
8231 W Amarillo Blvd, Amarillo, TX, 79124
  • Westgate Mall
    ‪7 min walk‬
  • Baptist St. Anthony's Health Care System
    ‪15 min walk‬
  • Northwest Texas Hospitals
    ‪18 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Pillow-top beds, individually furnished, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Corner

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Amarillo West by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 1,820 reviews
The price is €110
includes taxes & fees
14 Sept - 15 Sept
Holiday Inn Express & Suites Amarillo West by IHG

About this property

Holiday Inn Amarillo West Medical Center by IHG

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Amarillo West Medical Center by IHG. During your stay, you'll be within walking distance of Vibra Hospital of Amarillo. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Flame Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes on foot from Vibra Hospital of Amarillo and a 2-minute drive from Shops At Soncy
  • Cats and dogs welcome for a fee
Holiday Inn Amarillo West Medical Center by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3800 square feet (353 square metres) and includes a conference centre. The business-friendly Holiday Inn Amarillo West Medical Center by IHG also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Amarillo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Flame Bistro – This restaurant specialises in American cuisine and only serves breakfast. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 10.99 to 10.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flame Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 24 2025 to August 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.99 to 10.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Amarillo West
Holiday Inn Hotel Amarillo West
Holiday Inn Amarillo West Medical Hotel Amarillo
Holiday Inn Amarillo West Hotel

Holiday Inn Amarillo West Medical Center by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 501 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

jennie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean & welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

jorden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a hotel that was booked for us because they over booked our original hotel. The location was perfect and it was on scale with the Towneplace that we had originally booked. Very spacious room and luxurious amenities.
Stayed 1 night in May 2025

4/10 Poor

Jon, Sonora

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We arrived shortly after 5:00 PM and were disappointed to find that our rooms were not ready. We had to wait approximately 30 minutes before we could check in. During this time, the front desk attendant appeared disorganized and uncertain in handling check-in procedures, which added to the delay and frustration. I think this will be our last time stay at this property.
Stayed 1 night in May 2025

4/10 Poor

Bethany

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Check in for this trip wasn’t as friendly or expedient as usual. Lady at the front desk was rude. Room overall was clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Jazbleidy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

StephenShannon

Stayed 2 nights in May 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the bar wasn't open, we were able to visit in the bar area. The staff was nice and pleasant. The bed was nice and comfy.
Stayed 2 nights in May 2025

10/10 Excellent

Angelica, Fair Oaks

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Shower faucet didn’t work properly. Needs new faucets.
Stayed 1 night in May 2025

10/10 Excellent

Ron

Travelled with group
Liked: Amenities
Nice place. Comfortable and quiet.
Stayed 1 night in May 2025

2/10 Terrible

Cindy

Stayed 1 night in May 2025

4/10 Poor

Kathleen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hot tub closed was told they added chemicals this was at 2 in the afternoon. Was told to come back in an hour i did and front desk said maintance man was not there to open. This was so frustrating. The morning breakfast was out of a lot of supplies. In all very disappointed!
Stayed 1 night in May 2025

6/10 Okay

Jose

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Old tvs
Stayed 1 night in May 2025

6/10 Okay

KAREN

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here for years, but this time the property delt out of date and run down. Needs upgrades. Was missing paintings in the room. Tv struggled to wprk.
Stayed 1 night in Apr 2025

8/10 Good

Jonathan R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn AMA Med Center

Clean and comfortable. Staff was friendly and polite
Stayed 2 nights in May 2025

10/10 Excellent

Joni

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 4th visit here. We have chosen this hotel for our Iowa to Arizona trip and of course, back to Iowa. Nice people always and we really appreciate the restaurant after a LONG drive!
Stayed 1 night in Apr 2025

2/10 Terrible

Kendall

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Front desk staff were unfriendly and I had requested for my room to be cleaned since I was staying multiple nights and was not cleaned when I came back from appointments. Then catching housekeeping in the hallway asking if my room could be cleaned, which they were happy to start, mistakenly took my wife’s garment next to the dirty towels and the television remote from our room. Housekeeping was kind and helpful but communication from front desk staff was poor and rude. I will never stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to stay for the night and they did not disappoint. The staff was extremely friendly, the room was clean. We all had a great night and good breakfast in the morning.
Stayed 1 night in Apr 2025

6/10 Okay

Ignacio

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Guy at reception would not acknowledge any one when trying to check in and was rude when checking in. Needs better customer service.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property for road trip

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Lori, joshua tree

Liked: Cleanliness, staff & service
The beds are uncomfortable.
Stayed 1 night in Mar 2025

8/10 Good

Buster

Business traveller
Stayed 2 nights in Apr 2025