Hilton Anaheim

4.0 star property

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Photo gallery for Hilton Anaheim

Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, down duvets, pillow-top beds, in-room safe
2 bars/lounges, lobby lounge
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
777 W Convention Way, Anaheim, CA, 92802
  • Place, Anaheim Convention Center
    ‪2 min walk‬
  • Place, Disney California Adventure® Park
    ‪13 min walk‬
  • Place, Disneyland® Resort
    ‪15 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

8.2 out of 10
Very good
(32 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible (Hearing)

7.2 out of 10
Good
(5 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

7.0 out of 10
Good
(16 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(21 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 2 Bedrooms

  • City view
  • 204 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Presidential Suite, 1 King Bed

  • City view
  • 180 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

Presidential Suite, Multiple Beds

  • City view
  • 180 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds

Premier Suite, 1 King Bed

  • 119 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

Room, 1 King Bed, Pool View

8.2 out of 10
Very good
(41 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(23 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(351 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Bedroom Premier Suite

  • Sleeps 6

One Bedroom Presidential Suite

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 3

Mobility Accessible King Room with Roll In Shower

  • Sleeps 3

Mobility or Hearing Accessible King Room with Bathtub

  • Sleeps 3

Hearing Accessible Two Queen Room

  • Sleeps 4

Room, 1 King Bed

8.4 out of 10
Very good
(218 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 3

Two Queen Room

  • Sleeps 4

King Room with Disneyview

  • Sleeps 3

Two Queen Room with Disneyview

  • Sleeps 4

King Room Lanai Deck

  • Sleeps 3

Two Queen Room Lanai Deck

  • Sleeps 4

King Room with Pool View

  • Sleeps 3

Two Queen Room with Pool View

  • Sleeps 4

King Room with Private Balcony

  • Sleeps 3

Two Queen Room with Private Balcony

  • Sleeps 4

King Studio Suite

  • Sleeps 3

Two Queen Studio Suite

  • Sleeps 6

Room, 1 King Bed, Accessible (Mobility & Hearing)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed (Disney View)

  • Park view
  • Sleeps 5
  • 1 King Bed

Studio, 2 Queen Beds, Bay View (Disney View)

  • Park view
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 1 King Bed

  • Park view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Hearing)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Mobility, Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bay View (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds, Bay View

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bay View (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds

  • Sleeps 7
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premier Suite, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Studio Suite, 1 King Bed, Pool View

  • Sleeps 5
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible

  • Sleeps 5
  • 1 King Bed

Premium Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 6
  • 1 King Bed

Studio, 1 King Bed, Accessible

  • Sleeps 5
  • 1 King Bed

Studio Suite, 2 Queen Beds, Terrace

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Park View

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Lanai Deck)

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 58 sq m
  • Sleeps 5
  • 1 King Bed

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(33 reviews)
  • City view
  • 58 sq m
  • Sleeps 7
  • 2 Queen Beds

Room, 1 King Bed, Park View

8.0 out of 10
Very good
(27 reviews)
  • Bay view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Lanai Deck)

7.6 out of 10
Good
(27 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room With 1 King Bed And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 2

1 King Themepark View Studio Suite Sofa-Bed

  • Sleeps 4

2 Queen Mobility Accessible W/Rollin Shower

  • Sleeps 4

Hidden 10/23/2025

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

2 Queen Theme-Park View Studio Suite Sofabed

  • Sleeps 6

1Kg Themepark Vw Mobility/Hearing Acc Ri Shwr

  • Sleeps 3

1King Themepark

  • Sleeps 3

1Kg Themepark

  • Sleeps 3

1 King Pool-Deck Mobility Accessible Bathtub

  • Sleeps 3

1 King Pool-Deck Hearing Accessible

  • Sleeps 3

1 King Bed Pool-Deck-Terrace Level

  • Sleeps 3

King Room With Pool View-Hearing Accessible

  • Sleeps 3

1 King Pool-View Mobility Accessible Tub

  • Sleeps 3

1 King Pool-Deck Mobility Accessible Ri Shwr

  • Sleeps 3

1K Terrace Studio Ste Mobility Access Ri Shwr

  • Sleeps 5

King Room With Pool View And Roll-in Shower-Mobility Accessible

  • Sleeps 3

Studio King Suite With Mobility Accessible Tub

  • Sleeps 5

King Studio Suite With Pool View

  • Sleeps 5

1Kg Pool-View Studio Suite Hearing?Accessible

  • Sleeps 5

2 Queen Pool-View Mobility Accessible Tub

  • Sleeps 4

2 Queen Pool-View Mobility Accessible Ri Shwr

  • Sleeps 5

2 Queen Studio Suite Terrace Level-Patio

  • Sleeps 6

2 Queen Pool-View Hearing Accessible

  • Sleeps 5

2 Queen Beds Pool-Deck-Terrace Level

  • Sleeps 4

2 Queen Pool-Deck-Hearing Accessible

  • Sleeps 4

2 Queen Private Balcony-Hearing Accessible

  • Sleeps 5

2Qn Pool-Deck Mobility Accessible W/ Tub

  • Sleeps 4

2 Queen Studio Suite Pool-Deck-Terrace Lvl

  • Sleeps 7

2 Queen Themepark View Hearing Accessible

  • Sleeps 5

2 Qn Themepark

  • Sleeps 4

2 Qn Themepk

  • Sleeps 5

2 Qn Studio Pool-Vw Mobility Access Ri Shwr

  • Sleeps 6

2 Queen Bed Studio Suite-Pool-View

  • Sleeps 7

2 Queen Theme-Pk Studio Suite Hearing Access

  • Sleeps 6

1King Premier Studio Suite Hearing Accessible

  • Sleeps 6

1Kng Premier Studio Suite Mobility Access Tub

  • Sleeps 6

Similar properties

About this property

Hilton Anaheim

4 restaurants, a full-service spa and free water park access are available at this hotel. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges and a health club are on-site.
Hilton Anaheim offers 1572 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

A health club and a complimentary water park are featured at the hotel. 2 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.
Our customers tell us they can't get enough of Hilton Anaheim's great location. During your stay, you'll be within walking distance of Disney California Adventure® Park. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the free water park or swim in the outdoor pool
  • Treat yourself to manicures and pedicures, facials or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, 2 hot tubs - and basketball
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 4-minute drive from Disneyland® Resort and a few minutes from Disney California Adventure® Park
  • Shopping centre, beach and theme park shuttle service available for a fee
Hilton Anaheim offers its guests a full-service spa, a complimentary water park, and 2 hot tubs. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 140000 square feet (13006 square metres) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Hilton Anaheim. Parking is available for a fee.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Poppy's – This restaurant serves breakfast, lunch and dinner.
Poppy's Lounge – This lobby lounge only serves light fare. Open daily.
Starbucks – On-site coffee shop. Open daily.
Saltflower Social Kitchen – This restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Hansen's Market – On-site theme restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Covered parking on site (USD 46.80 per night; includes in/out privileges)
  • Covered valet parking on site (USD 59 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 27.50 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Hansen's Market
  • Poppy's
  • Poppy's Lounge
  • Saltflower Social Kitchen
  • Starbucks

Things to do

  • 2 hot tubs
  • Basketball
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Shopping
  • Splash pad
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Fenced pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 140,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 27.50 per person
  • Fee for in-room wireless Internet: USD 12.95 (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Covered self-parking fee: USD 46.80 per night (in/out privileges)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • In-room microwave fee: USD 35 per stay
  • Rollaway bed fee: USD 45.0 per night
  • Facilities fee: USD 14.00 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Anaheim Hilton
Hilton Anaheim
Hilton Hotel Anaheim
Anaheim Hilton Hotel
Hilton Anaheim Hotel Anaheim
Hilton And Anaheim
Hilton Anaheim Hotel
Hilton Anaheim Hotel
Hilton Anaheim Anaheim
Hilton Anaheim Hotel Anaheim

Hilton Anaheim Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 687 out of 1037 reviews
Rating 8 - Good. 171 out of 1037 reviews
Rating 6 - Okay. 86 out of 1037 reviews
Rating 4 - Poor. 48 out of 1037 reviews
Rating 2 - Terrible. 45 out of 1037 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jong, Bellevue

Liked: Cleanliness, property conditions & facilities
Quick check in
Stayed 1 night in Nov 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel looks great with the update. Love the location, so close to Disneyland.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vamsi

Stayed 1 night in Dec 2025

10/10 Excellent

MARIA

Stayed 2 nights in Nov 2025

8/10 Good

Anthony

Liked: Property conditions & facilities
Water from the bathroom faucet and shower were very cloudy. Broken elevator to parking garage.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tsomorlig

Liked: Cleanliness
Stayed 2 nights in Nov 2025

2/10 Terrible

Alma

Stayed 2 nights in Nov 2025

6/10 Okay

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Room was hot, was told they'd send someone up to look at it and no one ever came. No one answered phones at front desk or guest services when calling down from room, so wasn't able to get extra pillows. Blow dryer didn't work. Restaurants weren't serving food.
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful and bustling hotel. It feels safe, spacious and clean. We will keep going back for our visits to Disney.
Stayed 6 nights in Nov 2025

10/10 Excellent

Salvador

Stayed 1 night in Nov 2025

6/10 Okay

Esteban

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty. Toilet was not draining correctly.
Stayed 5 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Amenities, property conditions & facilities
Room, staff, everything was less than the standard expected at a Hilton property. They charge outrageous fees for even the most minimal extra, roll away bed, that’s $45 a night or they’ll “upgrade” your room for $10 more a night. Valet takes minimum 30 minutes and then an additional 10 to find your keys. Same upon return. Totally disorganized Hilton
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Team members friendly and welcoming and wry attentive
Stayed 2 nights in Nov 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Got an upgraded room and it was spacious and clean. Perfect!
Stayed 3 nights in Nov 2025

6/10 Okay

Dominic, Houston

Liked: Cleanliness
Old and noisy
Stayed 5 nights in Aug 2025

10/10 Excellent

Steven

Stayed 2 nights in Oct 2025

8/10 Good

maddolyn

Liked: Cleanliness
Stayed 3 nights in Nov 2025

2/10 Terrible

Angelik

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom toilet was extremely dirty, with dried urine and feces present. There were also pubic hairs on the floor. Overall, the condition was very unhygienic and unacceptable and more than anything this is a sanitary space where safety of guest is priority I try to communicate this matter to the personnel there was no response.
Stayed 1 night in Nov 2025

8/10 Good

Julio

Travelled with family and small children
Liked: Cleanliness, amenities
The self parking elevators are a Complete nightmare. They are very old and slow so mailing around takes a very long time. They make Weird noses because they are very old. They need to upgrade them.
Stayed 1 night in Nov 2025

10/10 Excellent

Cathy

Stayed 3 nights in Nov 2025

6/10 Okay

Veronica

Liked: Amenities
For the most part the Hotel was good but daily trash and cleaning was requested and housekeeping ignored request. Had to call down to request clean towels and toliet paper as we ran out.
Stayed 3 nights in Nov 2025

6/10 Okay

Jesus

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Ok
Stayed 5 nights in Nov 2025

6/10 Okay

Eduardo

Travelled with family
Disliked: Cleanliness
The room I stayed at 9-203 was never vacuumed even before I checked in. When I arrived I proceeded to laying down as I had driven 8 hours. As I’m laying down I look at the carpet and I seen peanuts just there. I’m not one to make a big deal so when I went downstairs' I told the receptionist if I could get it vacuumed the next morning. I left the next day for the day and when I came back the same peanuts were still there. I proceeded to text the number that they employees text you from (security device) and told them to vacuum the room and sent them pictures. They responded that they would do it the next morning. Next day came and they never vacuumed. If staff couldn’t do such a small task like vacuum the room I know the room never got cleaned in the 5 days I stayed here. Honestly bad housekeeping.
Stayed 5 nights in Nov 2025

10/10 Excellent

Richard

Stayed 4 nights in Nov 2025