2/10 Terrible
Adrian
24 Jul 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe, dirty, and staff didn’t care. Worst hotel
I booked this hotel for me and my girlfriend (July 17–20), and it was a straight-up bad experience. The guy at the front desk was rude from the start — zero customer service, barely spoke, had an attitude, and acted like we were bothering him.
Our first room with the kitchenette smelled like smoke and mold, flies flying around, bugs in the bed, and cigarette burns on the sheets. We asked to switch rooms, and instead of helping, the guy just cut us off mid-sentence. He downgraded us to a smaller room with no kitchen and never refunded us the $110 price difference. Second room still wasn’t clean — we had to clean it ourselves.
The worst part: While I was at work, some man just opened our hotel room door while my girlfriend was inside alone. No knock. No warning. He had his hand on the door, trying to talk to her and wouldn’t back off. If the top latch wasn’t on, he would’ve walked in. She called me crying. Anything could’ve happened.
I left work and went straight there. The front desk didn’t care. Their response was “she should’ve called us.” That’s insane. We found out the guy was an employee — makes it even worse. That should never happen.
This place is unsafe, unprofessional, and the staff does nothing to make it right. Never booking here again.
Adrian
Stayed 3 nights in Jul 2025