Comfort Inn Biltmore West

2.5 star property

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Photo gallery for Comfort Inn Biltmore West

Enjoy a delicious breakfast in our well-equipped breakfast area, featuring a kitchen with a refrigerator, buffet counter, and coffee station.
Relax on the balcony with a view of the pool and parking area.
Relax in comfort with a fireplace and TV, surrounded by a cozy seating area with a view of the outdoors.
Relax in this inviting space with a large bed, a desk, and a television.
Reception area with a sink and granite countertop, surrounded by dark wood paneling and a large mirror.

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
15 Crowell Rd, Asheville, NC, 28806
  • Asheville Outlets
    ‪4 min drive‬
  • Biltmore Estate
    ‪9 min drive‬
  • The Orange Peel
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Biltmore West

Hotel with free breakfast, in the vicinity of WNC Farmers Market
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Comfort Inn Biltmore West offers 62 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn Biltmore West gets high marks from our customers. During your stay, you'll be close to WNC Farmers Market. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 5-minute drive from WNC Farmers Market and 6 minutes from Asheville Outlets
  • Pets welcome for a fee (restrictions apply)
Comfort Inn Biltmore West offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Inn Biltmore West. Free self parking is available.

This Asheville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 24.00 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 31 August.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 343 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same breakfast, could at least change the meat selection 😀 Nice front desk associates
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristy

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Callie

Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Mar 2025

10/10 Excellent

icela, Salisbury

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Philip, Huntsville

Stayed 1 night in Mar 2025

8/10 Good

Julie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom were clean. Bed was comfortable. Overall hotel needs a little TLC. Not a lot, just some minor things that would improve it. Breakfast was adequate, room was generally good. Lobby was quite nice.
Stayed 2 nights in Mar 2025

8/10 Good

David

Stayed 1 night in Mar 2025

8/10 Good

Johnny

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

comfy bed and nice check in staff
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had no pet odor. The bed was not very comfortable, and the shower/tub floor looked dingy, probably due to the non-slip surface they chose. It was very easy to hear conversations in the adjoining room. The outlets on the bed-side lamp did not work in any of the 3 rooms we had.
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Clean, well lighted outside, very helpful staff, great breakfast
Stayed 4 nights in Feb 2025

4/10 Poor

MICHAEL

Disliked: Property conditions & facilities
A very Scary Neighborhood No where NEAR BILTMORE THE NAME IS VERY MISLEADING
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

michelle

Travelled with family

Vacation lay over

Stopped for the night due to weather. Quiet , convenient and clean. Fast check in. Breakfast was typical but was fresh and area was clean
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Stayed 1 night in Dec 2024

8/10 Good

Janet Michele

Travelled with family, Travelled with pets
Clean and friendly. Breakfast was good.
Stayed 1 night in Dec 2024

6/10 Okay

Donna, Ephrata

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Stayed in Room 110. Floor is laminate not carpet. Although no visible dirt on the floor was seen, when my wife took off her shoes and walked 8 feet to the bathroom her soles were filthy when she got to the toilet! Obviously vacuuming did not get the soil off the floor! Mopping of the floor is lacking and we felt dirty the rest of our stay, even though the rest of the room appeared clean.
Stayed 1 night in Dec 2024

10/10 Excellent

La Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the facility
Stayed 2 nights in Nov 2024