2/10 Terrible
Ryan
Travelled with partner
17 Oct 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, and that is where the positives end. As soon as my wife and I walked through the door to our room, the pungent smell of must blasted in our faces. We took our shoes off and quickly noticed that the bottoms of our socks were quickly blackened. I wiped a towel on the floor and it immediately turned black, as if I had just wiped it on charcoal. It was clear to us that this floor had never once been properly cleaned. Against our better judgment, we stayed the night. The next day, I woke up with food poisoning. I am not going to blame the hotel on this, but surely the moldy air flowing from the air conditioning did not help. After feeling miserable the rest of the day, and despite our Sisyphean efforts to rid the awful smell with air freshener, I decided we absolutely had to leave. We found another place to lodge, promptly left, and it was the best decision I made during the entire duration of our stay in Asheville.
Ryan
Stayed 3 nights in Oct 2025