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The Windsor Boutique Hotel

Property class: 4
VIP Access

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Photo gallery for The Windsor Boutique Hotel

A multi-story hotel with a modern facade, large windows, and a sign reading "The Windsor Boutique Hotel".
A living room with a sofa, armchairs, a coffee table, and a patterned rug. There is a dining area with a table and chairs, and a kitchen with a microwave and cabinets.
A hallway with a wooden floor, a white door, a mirror, a lamp, and a small table with a plant and a candle.
A spacious living area with a sofa, a coffee table, and a fireplace. There is a staircase leading to another level.
A hotel room with a large bed, two bedside tables with lamps, a patterned rug, and a brick wall.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
36 Broadway Street, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪8 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a patterned rug, and a brick wall.

Luxury Suite, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 2 Queen Beds

A living room with a sofa, chairs, a coffee table, and a large wall clock.

Luxury Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Queen Bed

A living room with a brick wall, a television, a wooden coffee table, and a patterned rug.

Luxury Suite, 1 Queen Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

A living room with a round ottoman, two armchairs, a purple sofa, and decorative mirrors on the wall.

Executive Suite, 1 King Bed

  • 88 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Windsor Boutique Hotel

A bar/lounge, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities and free newspapers are on-site. Change of towels is available on request
The Windsor Boutique Hotel offers 14 accommodations with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Windsor Boutique Hotel. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Relax with a drink at the wine bar
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Diana Wortham Theatre and Thomas Wolfe Memorial
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The boutique The Windsor Boutique Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property.

This Beaux Arts Asheville hotel is smoke free.

Walls Wines Bar – On-site wine bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 161 metres

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Walls Wines Bar

Things to do

  • Art gallery
  • Shopping

Family friendly

  • Children's games
  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 1907
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Safe
  • Separate sitting area
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property in the morning on their arrival date to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 11 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Windsor Boutique Hotel Asheville
Windsor Boutique Hotel
Windsor Boutique Asheville
Windsor Boutique
The Windsor Hotel Asheville
The Windsor Boutique Hotel Hotel
The Windsor Boutique Hotel Asheville
The Windsor Boutique Hotel Hotel Asheville

The Windsor Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 540 out of 614 reviews
Rating 8 - Good. 59 out of 614 reviews
Rating 6 - Okay. 11 out of 614 reviews
Rating 4 - Poor. 3 out of 614 reviews
Rating 2 - Terrible. 1 out of 614 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tifini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value & very conveniently located
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel close to great food and with easy access to the highway. Lovely staff, comfortable rooms, and the full kitchen was very convenient.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Michael Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place with great staff and service. Would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Revis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for travelers. Good location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Huge room Charming space Great location - walking distance to almost everything Excellent Staff !!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. Room was beautiful, large and nicely appointed. Location was wonderful - great to walk to all the downtown spots. Little details like snacks and waters available 24 hours. Free parking which is a rarity at a downtown hotel. Five stars all around!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Susan Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, wonderfully appointed with soft robes and good coffee. Very comfortable beds. The location is perfect, close to shops, spas, breweries, restaurants. Staff is friendly and helpful. Would absolutely stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Great stay! Amazing staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

CANDACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely wonderful stay at The Windsor Boutique Hotel! From the moment we arrived, everything felt welcoming, comfortable, and thoughtfully curated. Our room was incredibly spacious, and the artwork throughout was beautiful—it added such a unique and elegant touch to the experience. The accommodations were clean, charming, and truly felt like a special place to stay. The location is perfect for enjoying everything Asheville has to offer, which made our trip even more memorable. Thank you for such a fantastic stay—we had an unforgettable time and will definitely be back on our next visit to Asheville!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Windsor! The staff was friendly, the location was in the heart of downtown so shopping and food are walkable. The room was very clean and had everything you would need. Our room included a refrigerator, stove, microwave, washer,dryer, etc. It was a very cozy room that felt like a home away from home. If we are ever on the area again we will definitely be staying at the Windsor again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is spacious, overlooking the street. Lots of shops, restaurants, bars, breweries and more within walking distance from the front door.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very comfortable accommodations, great location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
This is seriously the perfect hotel for a “home away from home”! You are within walking distance of sooooo many cute shops and great eats! The staff is so warm, welcoming, and helpful! There’s a full kitchen and a washer dryer in the room, and the rooms are quite spacious! This will be our go to hotel when we visit wonderful Asheville!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sydnee De

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing. The attention to detail and little things truly were amazing!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied with our stay. No problems.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
awesome place. lots of personality. Great services great location in the heart of downtown
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing. Very unique, clean, had everything we needed, and comfortable. GREAT service and location. 10/10 would stay again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location downtown…close to everything.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Windsor! The staff were super friendly & helpful. It’s centrally located. We walked everywhere. We also enjoyed the room. It was roomy & comfortable & very clean. We will definitely return.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. It was one of the nicest and cleanest places that we have ever stayed in. They made it feel like home. They thought of everything. I would recommend this place a 100%. Thank you for everything.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Really enjoyed the hotel and the staff was top notch.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Most fabulous hotel! The staff was incredible. The room was perfect every which way.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
The establishment was fantastic. Location, Cleanness and Staff all of it. Could have not asked for a better experience.
Stayed 5 nights in Feb 2026