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Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€101* Per night/room 3 Jul - 4 Jul

Tower Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tower Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bedroom Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tower Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Heritage Auckland's good location gets good marks from our customers. During your stay, you're just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.

  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the helpful staff and the location
  • Steps from Sky Tower and 8 minutes on foot from New Zealand Maritime Museum

Heritage Auckland ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heritage Auckland

Everyone (3)
4 out of 5

Posted by on 6 Jan 2024

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4 out of 5

Posted by on 29 Dec 2019

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Comment from Hotel Management

18 Jan 2020 by AK

Thank you for staying at Heritage Auckland. We trust you enjoyed your stay and we look forward to hosting you again. Best regards, Adrian Rooms Division Manager

4 out of 5

Posted by on 27 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by AK

Dear Guest, Thank you for booking with us and taking the time to provide us with your review. Comments to help improve the product we offer are definitely welcomed. Best regards, Adrian Khoo Front Office Manager

Property Features

Heritage Auckland offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Heritage Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Auckland hotel is smoke free.

  • 109 guestrooms or units
  • 7 levels
  • 2 buildings
  • Built in 1999
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (1 km / 0.6 mi)
  • Metro station: Gaunt Street Tram Stop (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Heritage Auckland offers 109 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Windsurfing nearby
  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 13
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Heritage
  • Heritage Auckland
  • Heritage Hotel Auckland
  • Auckland Heritage Hotel
  • Heritage Auckland Hotel Auckland Central
  • Heritage Auckland New Zealand
  • Heritage Auckland Hotel
  • Heritage Auckland Hotel
  • Heritage Auckland Auckland
  • Heritage Auckland Hotel Auckland

You should know

  • Pool access available from 6:30 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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