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Poenamo Hotel

3.5 star property

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Photo gallery for Poenamo Hotel

Villa | Down duvets, Select Comfort beds, desk, iron/ironing board
Villa | Down duvets, Select Comfort beds, desk, iron/ironing board
Villa | Private kitchen | Mini-fridge, microwave, toaster
Front of property
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
31 Northcote Road, Auckland, 0626
  • North Shore Hospital
    ‪16 min walk‬
  • Takapuna Beach
    ‪5 min drive‬
  • Auckland Ferry Terminal
    ‪11 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪31 min drive‬

Room options

View all photos for Twin Studio

Twin Studio | Down duvets, Select Comfort beds, desk, iron/ironing board

Twin Studio

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Studio

Family Studio | Down duvets, Select Comfort beds, desk, iron/ironing board

Family Studio

  • 20 sq m
  • Sleeps 6
  • 1 Double Bed and 3 Single Beds

View all photos for Deluxe Studio, Poolside

Mini-fridge, microwave, toaster

Deluxe Studio, Poolside

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Studio, Poolside (2 Night Special)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Studio

Down duvets, Select Comfort beds, desk, iron/ironing board

Double Studio

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room | Down duvets, Select Comfort beds, desk, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cabin

Cabin | Private kitchen | Mini-fridge, microwave, toaster

Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Down duvets, Select Comfort beds, desk, iron/ironing board

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Poenamo Hotel

Family-friendly hotel with fitness centre and outdoor pool
This smoke-free hotel features an outdoor pool, a fitness centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers and a garden. Private bathrooms are not en suite.
Poenamo Hotel offers 27 air-conditioned accommodations with free newspapers and a hairdryer. Rooms open to balconies or patios. Select Comfort beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include a shower with a rainfall showerhead.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Poenamo Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Takapuna Golf Course and Driving Range. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym, a golf driving range and a playground
  • Guests have great things to say about the beds and the location
  • 10 minutes by car from Sky Tower and 9 minutes from Queen Street Shopping District
Poenamo Hotel offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at the family-friendly Poenamo Hotel. Self parking is free.

This 3.5-star Auckland hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Racquetball/squash

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Detached private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay
  • Rollaway bed fee: NZD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Poenamo
Poenamo Hotel
Poenamo Hotel Northcote
Poenamo Northcote
Poenamo Hotel Hotel
Poenamo Hotel Auckland
Poenamo Hotel Hotel Auckland

Poenamo Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 210 out of 1001 reviews
Rating 8 - Good. 380 out of 1001 reviews
Rating 6 - Okay. 237 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Colin

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty especially the toilet which had stains in the toilet bowl and the carpet was dirty and old. there was a pool, and it's adjacent to a bar where people can watch you take a dip...At least put up a divider.... Won't go back...looks like they don't care much.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Hotel is in getting some upgrades at the moment. Rooms are clean and quiet. The pool and deck area looks very inviting but we didn't have time to try it out. Very close to bus routes to go to Takapuna beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Feb 2025

6/10 Okay

Abbie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Property very run down. Several hazards
Stayed 2 nights in Feb 2025

6/10 Okay

Abbie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Good location. But the room was very run down and dirty.
Stayed 1 night in Feb 2025

6/10 Okay

Shannon

Travelled with partner
Disliked: Amenities
Ok stay, good room size but very tired facilities and not very clean. Door for shower damaged and seal coming off.
Stayed 2 nights in Jan 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2025

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa under repairs
Stayed 1 night in Jan 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The aircon did not work, the rooms were not well cleaned with dirt and leaves on the carpet. The carpet was full of stains and the rooms were dusty. The pool was being refurbished, which was not clearly communicated prior to our arrival. Overall a disappointing experience and one that we won’t be repeating.
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was rubbish not cleaned under the beds. Room was ok but needs a bit of upgrade. Carpets had stains on them and the pool looked green needs a repaint
Stayed 2 nights in Jan 2025

8/10 Good

Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything you need
Stayed 2 nights in Jan 2025

6/10 Okay

Mark

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty with dust on arrival. Our little boy also found a used mask under the bed when looking for a toy that went under it. It also wasn't serviced properly every day, i.e no toilet paper or new towels one day then no sugar or coffees the next. The shower was also hard to use as didn't have a proper shower mixer on it. The pool was also not keeped clean and was getting greener every day
Stayed 5 nights in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort

CONVENIENT LOCATION

This hotel is a convenient stopover for me on my way north as it has easy access to and from State Highway 1.It has a good range of dining options virtually on the same premise. Interior is looking a bit dated and good do with a refresh but otherwise very comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Dean

Fair for the price
Stayed 1 night in Dec 2024

2/10 Terrible

Dylan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room was barely cleaned before we arrived. There was a stack of dirty dishes sitting outside that sat there for two more days after we were accused of leaving them there. Ants in the kitchen which were so bad we had to buy our own poison to keep them away from our food. Bathroom light was broken and door didn't close. Extensive mould in the bathroom. Balcony door can be pushed open even when locked. Stove element was broken. Dish liquid was basically water. Stains on bedding and carpets. Curtains fell off the rail immediately. Fridge frozen section completely frosted over and leaked over everything in the fridge. Found multiple cockroaches in the bedroom during our stay. Tap water for shower and sink is hot enough to burn skin, plus shower handle is way too easy to bump which is a safety hazard.
Stayed 4 nights in Dec 2024

4/10 Poor

Lucy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV barely worked, parking was annoying and there was insufficient spots available for the hotel. Our room was not accessibility friendly, tripped on the carpet more than I usually trip on things and there was no microwave. Additionally the bath was clogged and the handle was broken too.
Stayed 1 night in Nov 2024

6/10 Okay

Irene

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

It was a great stay
Stayed 1 night in Nov 2024

4/10 Poor

Darren

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was like a rave was happening till about 11pm, then some ungodly hour in the morning, they decided to do laundry collection with trolleys that sounded like a tin foil airplane slowly crashing through the entire complex. I could also not tell you what the original carpet colour is or was in our room.
Stayed 1 night in Nov 2024

4/10 Poor

Ross

Run down room and swimming pool. Kitchen poorly stocked. Room only superficially cleaned.
Stayed 3 nights in Nov 2024

6/10 Okay

Robert

Ok
Stayed 3 nights in Nov 2024

6/10 Okay

Gina

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Stayed in the apartment section and while they were lovely rooms, we unfortunately were missing a couple of key items in ours and it hadn’t been cleaned/checked properly from previous customers. We had no towels, no teaspoons and no oven rack or tray to bake on. Plus the kitchen bench was sticky and bathroom drawer was filthy with hair and rubbish. We normally love staying here as it’s convenient and modern but lacked servicing this time round sadly.
Stayed 1 night in Nov 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

M C

Liked: Staff & service
Disliked: Amenities
Couldn't get the usual apartment, so book a cheaper room as all they had...it was an experience thats for sure, wont be booking that room again. Nasty
Stayed 1 night in Nov 2024