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The Hotel Britomart

5.0 star property
VIP Access

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Creator video
Property amenity
Reception
Poraenui Suite King | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Gym

Explore the area

View in a map
29 Galway Street, Auckland, 1010
  • Princes Wharf
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Takutai View Room King

Takutai View Room King | 1 bedroom, premium bedding, minibar, in-room safe

Takutai View Room King

10.0 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

1 bedroom, premium bedding, minibar, in-room safe

Laneway Room King

10.0 out of 10
Exceptional
(21 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Galway Room King | 1 bedroom, premium bedding, minibar, in-room safe

Galway Room King

9.4 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

  • 60 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Waitemata View Room King | 1 bedroom, premium bedding, minibar, in-room safe

Waitemata View Room King

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King | 1 bedroom, premium bedding, minibar, in-room safe

Interconnecting Guest Rooms King

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Poraenui Suite

1 bedroom, premium bedding, minibar, in-room safe

Poraenui Suite

  • Sleeps 2

View all photos for Laneway Room

1 bedroom, premium bedding, minibar, in-room safe

Laneway Room

  • Sleeps 2

View all photos for Interconnecting Guest Rooms

1 bedroom, premium bedding, minibar, in-room safe

Interconnecting Guest Rooms

  • Sleeps 4

View all photos for Galway Room

1 bedroom, premium bedding, minibar, in-room safe

Galway Room

  • Sleeps 2

View all photos for City View Room

1 bedroom, premium bedding, minibar, in-room safe

City View Room

  • Sleeps 2

View all photos for Waitemata View Room

1 bedroom, premium bedding, minibar, in-room safe

Waitemata View Room

  • Sleeps 2

View all photos for Hohi Suite

1 bedroom, premium bedding, minibar, in-room safe

Hohi Suite

  • Sleeps 2

View all photos for Takutai View Room

1 bedroom, premium bedding, minibar, in-room safe

Takutai View Room

  • Sleeps 2

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About this property

The Hotel Britomart

Luxury hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and 24-hour room service.
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at The Hotel Britomart. During your stay, you're just a quick walk from Queen Street Shopping District. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Kingi
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Queens Wharf and 3 minutes on foot from Queen Street Shopping District
The Hotel Britomart offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Kingi – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Daily Bread – On-site coffee shop. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveller Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 416 out of 497 reviews
Rating 8 - Good. 51 out of 497 reviews
Rating 6 - Okay. 12 out of 497 reviews
Rating 4 - Poor. 9 out of 497 reviews
Rating 2 - Terrible. 9 out of 497 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are amazing and attentive
Stayed 3 nights in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
This is our favourite hotel in Auckland. Great location also
Stayed 1 night in May 2025

10/10 Excellent

Dawn, Bigfork

Stayed 2 nights in Mar 2025

10/10 Excellent

George Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Britomart was excellent for our 3 night stay in Auckland prior to boarding a cruise. It’s very quiet and comfortable and the location is excellent. There are an abundance of restaurants and shopping within a short walking distance. It’s near the harbor and cruise ship terminal which was very convenient for boarding the cruise.
Stayed 3 nights in May 2025

8/10 Good

Hsin-Yang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The room is clean and location is fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a City View room and loved it. The hotel is beautiful, the staff are friendly and helpful, the location is great.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here frequently, my go to Hotel in Auckland.
Stayed 3 nights in May 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff!
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best bed i have slept in
Stayed 1 night in May 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart, tidy hotel, excellent friendly and helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Gteat staff
Stayed 1 night in May 2025

10/10 Excellent

claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in very central location, rooms are well designed but on the small side, guess that is being centrally located for you. Staff very firendly and helpful. Very quiet within room, no traffic noise
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and the perfect location in Auckland. Walking distance to just about everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service - this is 5 star all the way.
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always a great stay
Stayed 1 night in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Stayed 6 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Apr 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this hotel was central to everything that we wanted to do in Auckland. Staff very friendly and accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, comfortable bed. Quiet, but centrally located
Stayed 2 nights in Apr 2025

10/10 Excellent

Chia lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience as VIP booked through Expedia. We got complimentary late check out , bottle of wine and the staffs are super nice ! I love everything about this hotel and is the best hotel we have stayed so far in the entire trip to NZ
Stayed 3 nights in Apr 2025

8/10 Good

Barbara, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, yummy breakfast with delicious espresso drinks and friendly vibe.
Stayed 2 nights in Apr 2025