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Holiday Inn Augusta West I-20 by IHG

3.0 star property

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Photo gallery for Holiday Inn Augusta West I-20 by IHG

Exterior
A hotel lobby with a long hallway, a white sofa with yellow cushions, and a large abstract painting on the wall.
A modern lobby with blue seating, a reception desk, and a fireplace.
A hotel room with a wooden desk, two computer monitors, a keyboard, and a mouse. There are two blue chairs and a white chair. The room has a large window with curtains, a door, and a sign indicating the business center is open 24 hours.
A modern kitchen with a self-service breakfast bar, a coffee machine, and a refrigerator stocked with beverages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
441 Park West, Grovetown, GA, 30813
  • Place, Augusta Mall
    ‪5 min drive‬
  • Place, Wedges and Woods
    ‪5 min drive‬
  • Place, Columbia County Exhibition Center
    ‪6 min drive‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a window with curtains.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, bedside tables, a TV, and a lamp.

Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a television, a chair, and a desk lamp.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk with a computer, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with a sofa, armchair, TV, and a desk.

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Holiday Inn Augusta West I-20 by IHG

This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Augusta West I-20 by IHG offers 130 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Augusta West I-20 by IHG. During your stay, you'll be close to Fort Eisenhower. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Kems
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Fort Eisenhower and 10 minutes from Augusta National Golf Club
Holiday Inn Augusta West I-20 by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1855 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Augusta West I-20 by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Grovetown hotel.

Guests are served a free buffet breakfast daily.
Kems – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20 by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Markevious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delish and staff were very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast and staff. Real nice pool area.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful. Very quiet, the property and room was extremely clean and the staff is exceptionally nice.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shaneva

Liked: Cleanliness
Breakfast was incredible , staff was really nice and helpful . Enjoyed the stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, staff was friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was extremely nice and cheerful everyday. The breakfast was sufficient and good tasting. Very quiet and peaceful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean, good breakfast, friendly staff, good value for it's money. That's pretty much all what is important in the property of this category.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amy L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very attentive!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

michelle

Liked: Staff & service, property conditions & facilities
There was a complementary breakfast bar. It was hot and fresh. Staff in food area in the mornings was excellent.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and great service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable and the breakfast was great. The staff was very friendly as well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dalmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was great. Staff were genuine, pleasant and informative. When was clean and myself and Family felt safe as we were in Augusta for a college tour.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shaneva

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stacey L

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very friendly. Breakfast was good.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as advertised
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities
stay was wonderful , i always stay here when in town
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very comfortable beds, great customer sevice, and yummy breakfast. My husband & I stay here every time we come to Augusta and we come to Augusta quite often it's one of our favorite places to visit and relax...
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leonard Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel was amazing
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a night and had a great time as they have bar and food right at the hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, accommodating front desk staff, exception bar and breakfast staff. Clean rooms, comfortable beds. Will be back again for sure!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and room was big space. I enjoyed staying.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful for our stay. The breakfast staff was really helpful and made our stay very enjoyable. We enjoyed the heated pool to relax.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness
Clean room good servis
Stayed 1 night in Mar 2026

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