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Holiday Inn Augusta West I-20 by IHG

3.0 star property

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Photo gallery for Holiday Inn Augusta West I-20 by IHG

Relax in our inviting lobby, featuring a fireplace, comfortable seating, and decorative mirrors.
Welcome to our hotel lobby, featuring a long corridor with doors to guest rooms and a comfortable sofa against a striking wall art.
Relax and work in comfort with a spacious layout, a large desk, and a seating area with a view.
Two single beds with headboards, a desk, and a sofa are featured in this hotel room.
Welcome to Holiday Inn, featuring a modern architectural design with a flat facade and a covered entrance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
441 Park West, Grovetown, GA, 30813
  • Doctors Hospital of Augusta
    ‪3 min drive‬
  • Augusta Mall
    ‪5 min drive‬
  • Augusta National Golf Club
    ‪10 min drive‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Experience the hotel's sleek design, featuring a prominent sign and modern architecture with a flat roof and rectangular windows.

avid hotel Augusta W - Grovetown by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (775)
The price is €109
for 1 room
includes taxes & fees
3 Aug - 4 Aug
avid hotel Augusta W - Grovetown by IHG

About this property

Holiday Inn Augusta West I-20 by IHG

Hotel in Grovetown with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Augusta West I-20 by IHG offers 130 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Augusta West I-20 by IHG. During your stay, you'll be close to Fort Eisenhower. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Kems
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Fort Eisenhower and 10 minutes from Augusta National Golf Club
Holiday Inn Augusta West I-20 by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1855 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Augusta West I-20 by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Grovetown hotel.

Guests are served a free buffet breakfast daily.
Kems – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Latarca

Travelled with partner
Liked: Staff & service, amenities
The food had great flavor. The staff was accommodating. The carpet was filthy. The shower curtain/liner needs to be replaced. The toilet was extremely loud when flushed
Stayed 1 night in Apr 2025

10/10 Excellent

Keyonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional and great! The front desk staff was always attentive and friendly. The food service staff was always helpful and friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Harry

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately the room I stayed in must’ve been directly below some mechanical equipment on the roof. Very hard to sleep with that sound all night. Only reason I even booked the hotel room was to get a decent amount of sleep. That didn’t go so well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeanette

Liked: Amenities
No complaints!
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Stayed 3 nights in Mar 2025

10/10 Excellent

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

LeRoy, Richmond Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and had nice big room.
Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility
Stayed 1 night in Mar 2025

10/10 Excellent

Delmary

Stayed 1 night in Mar 2025

10/10 Excellent

Shaila

Stayed 2 nights in Mar 2025

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and well kept hotel. Breakfast is great and even evening options. The pool is nice as well along with the gym.
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Staff was extremely friendly and helpful. M at the front desk on Saturday March 15 went out of his way to help me out. He printed my flight tickets, and even took a pair of clothing to dry for me before my flight.. (coffee spill) The pool was great! Very clean and enjoyable! Even the security guard outside on Thursday night checked on me to see if I was OK while out watching the eclipse. Would definitely stay at this holiday Inn again thank you.
Stayed 3 nights in Mar 2025

2/10 Terrible

GAIL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay in this property. The hotel was an attractive property with exceptional staff. This will be my go to place to stay when visiting again!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly. Beds and pillows comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Lake Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars <
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Website pictures need to be updated. It was a pleasant hotel but my decision to stay here was the picture of the indoor pool and hot tub. Come to find out the hot tub no longer exists. I would have chosen a cheaper option if I had known this. Also I had a 2 night stay and only received a breakfast voucher for one day.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tasha

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Marshauna

Stayed 1 night in Feb 2025

2/10 Terrible

Ansy

Disliked: Cleanliness, staff & service, property conditions & facilities
I still haven’t received my deposit from the property I checked out 14 days ago
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Shanah

Liked: Staff & service
Disliked: Property conditions & facilities
Picture shows a hot tub probably should fix that.
Stayed 1 night in Mar 2025