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Holiday Inn Express & Suites Waterville - North by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Waterville - North by IHG

Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Room amenity
Free buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
332 Main St, Waterville, ME, 04901
  • Place, Kennebec River
    ‪18 min walk‬
  • Place, Colby College
    ‪20 min walk‬
  • Place, Waterville Opera House
    ‪3 min drive‬
  • Airport, Waterville, ME (WVL-Robert Lafleur)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Waterville - North by IHG

Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites Waterville - North by IHG offers 102 accommodations with free newspapers and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Waterville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Waterville - North by IHG. During your stay, you're just a quick walk from First Congregational Church. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes on foot from First Congregational Church and a 2-minute drive from Kennebec River
Holiday Inn Express & Suites Waterville - North by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Holiday Inn Express & Suites Waterville - North by IHG also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48.2803 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Waterville
Comfort Waterville
Waterville Comfort Inn

Holiday Inn Express & Suites Waterville - North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 898 reviews
Rating 8 - Good. 258 out of 898 reviews
Rating 6 - Okay. 71 out of 898 reviews
Rating 4 - Poor. 37 out of 898 reviews
Rating 2 - Terrible. 37 out of 898 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa Perdoni, Wellesley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

paula, Beals

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, quiet, great service
Stayed 1 night in Jan 2026

10/10 Excellent

Antony, briarcliff

Stayed 1 night in Jan 2026

8/10 Good

Mindy

Liked: Cleanliness, staff & service, room comfort
The room was clean and the bed was comfortable. They need to upgrade the door locking system as my keys didn't work a lot of the time. The staff was friendly and quick to help. The noise was too loud and the walls are thin.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Franklin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
noisy hvac, cold drafty room, bland breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia, Eel River Bar

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was wonderful it was hot, fresh and staff are very accommodating to anything we needed. I enjoyed my stay and look forward to future visits Thank you
Stayed 2 nights in Dec 2025

8/10 Good

Lori, Sumner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy beds. Quiet and uncrowded hotel. Easy check in. Breakfast was ok, but not hot enough.
Stayed 1 night in Dec 2025

4/10 Poor

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Just worked, good overall value
Stayed 2 nights in Nov 2025

8/10 Good

Clinton, Manchester

Liked: Cleanliness, amenities, property conditions & facilities
Room was Clean.hot coffee served and good. Breakfast was good too. 2nd time we stayed will return again
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were very friendly. I highly recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

JANNETH

Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and very kind. The hotel itself is very comfortable, relaxing, and clean. My stay was in a family suite and i had 6 children with me. The staff was so understanding, kind, and hospitable that i instantly felt welcome and was able to relax and enjoy my stay. Thank you so much!
Stayed 1 night in Nov 2025

10/10 Excellent

Kasie

Stayed 1 night in Nov 2025

8/10 Good

Jean

The rooms are clean, well arranged and have all the amenities one might need. The staff was friendly and helpful. As is often the case with such systems, the in room heating and ventilation unit at times rattled. The breakfast is plentiful with many choices. However, there are no foods suitable for a diabetic diet.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean ! Staff was Extremely Nice and Helpful ! Breakfast was Wonderful ! Great Location - Very Close to Downtown and Colby College !
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Nov 2025

8/10 Good

Suha

Business traveller
Liked: Cleanliness, amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, property conditions & facilities
A very relaxed & comfortable visit - Thank You!
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk person when we checked in was amazing. Breakfast was awesome, room was clean! Would stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Scott

Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Easy to check in and out, room was clean and comfortable.
Stayed 1 night in Nov 2025

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