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Holiday Inn Express & Suites Waterville - North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Waterville - North by IHG

Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
332 Main St, Waterville, ME, 04901
  • Kennebec River
    ‪18 min walk‬
  • Colby College
    ‪2 min drive‬
  • Waterville Opera House
    ‪3 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Waterville Grand Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, (984)
The price is €138
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Best Western Plus Waterville Grand Hotel

About this property

Holiday Inn Express & Suites Waterville - North by IHG

Hotel in Waterville with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites Waterville - North by IHG offers 102 accommodations with free newspapers and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Waterville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Waterville - North by IHG. During your stay, you're just a quick walk from First Congregational Church. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes on foot from First Congregational Church and a 2-minute drive from Kennebec River
Holiday Inn Express & Suites Waterville - North by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Holiday Inn Express & Suites Waterville - North by IHG also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48.2803 km) of the property will not be allowed to check in
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Waterville
Comfort Waterville
Waterville Comfort Inn

Holiday Inn Express & Suites Waterville - North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 408 out of 744 reviews
Rating 8 - Good. 214 out of 744 reviews
Rating 6 - Okay. 62 out of 744 reviews
Rating 4 - Poor. 29 out of 744 reviews
Rating 2 - Terrible. 31 out of 744 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Event somewhere planned, not our prob.

Loved the hotel, didnt like the price change on friday night. More than double than what the reg price was. They said there as an event. We were there all week and the event didnt affect us except double the rate
Stayed 4 nights in Feb 2025

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a good variety of food. The serving area was clean and had a fun homey atmosphere. Nice place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Beatrice

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Extremely slow check in. Hotel required ID for my seventeen year old to ensure his address was more than 30 miles away —thank goodness he had his permit on him! Check-in clerk was borderline insolent with us and embarrassingly flirtatious with the two young men behind us, whom she allowed to “steal” a bag of candy. Just a weird and unprofessional vibe!
Stayed 1 night in Feb 2025

10/10 Excellent

paula, Beals

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my go to every month.
Stayed 1 night in Feb 2025

2/10 Terrible

Stacy

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Travelled with family
Disliked: Amenities
Really overpriced for premises, rooms (admittedly - very comfy beds!), and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Marcia

Liked: Property conditions & facilities
Nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hatch

Liked: Staff & service
Kelly at check in was supper helpful and nice. The way customer service should be.
Stayed 1 night in Jan 2025

8/10 Good

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is in the back and to enter need to do it from the back door
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Okay

The room was very clean, the pillows where very flat and the duvet had a strange smell. Greta customer service, the elevator was not working.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nonsmoking room but hallway had a smokey odor.
Stayed 1 night in Jan 2025

10/10 Excellent

Dustin

Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in person did not greet us upon arrival and continued to do something on the computer which would have been fine if we had been acknowledged with a hello, I’ll be just a second. Mannerism was abrupt and not at all welcoming. Everything else was great.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was comfortable and with a good breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

kevin

Great place to stay conveniently located for my purposes Always stay here based on price, location and breakfast that is included
Stayed 2 nights in Dec 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but trouble with key cards

We had a great stay, except our key cards didn’t work on two occasions. We know not to store them near our phones, so we don’t believe that was the issue.
Stayed 2 nights in Dec 2024

10/10 Excellent

paula, Beals

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you as always!
Stayed 1 night in Dec 2024