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Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas, pool loungers
Exterior
Property amenity
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10711 N Research Blvd, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪7 min walk‬
  • Place, Ascension Seton Northwest
    ‪10 min walk‬
  • Place, Domain Northside
    ‪3 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for Room (Specialty)

Room (Specialty) | Premium bedding, pillow-top beds, in-room safe, desk

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, a hot tub and coffee/tea in a common area.
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers 110 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG. During your stay, you're just a quick walk from Arboretum at Great Hills Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Q2 Stadium and 12 minutes from University of Texas at Austin
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG. Self parking is free.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area by IHG
Holiday Inn Express Suites Austin NW Arboretum Area an IHG Hotel

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sally

Great
Stayed 1 night in Jan 2026

10/10 Excellent

Pinar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciated the kindness of both of the staff members I dealt with. They went out of their way to be caring and kind. Both the check in and check out experience was magnificent. I commend your hotel for hiring them. The beds were cozy, and the coffee was terrific. It was a cold day, so hot coffee was great. Did not have the same experience with the tru location, so id choose this locatiin over the other next time
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 4 nights in Nov 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Leslie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Katey

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The woman who check me in was so nice and the rooms are very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Bianca

Stayed 3 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great and the hotel staff was amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean comfortable rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Alex, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Incredible amenities, so pleased, will make sure to be back ASAP! 😊
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Marble Falls

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Oct 2025

10/10 Excellent

Alanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick turnaround trip over weekend. The hotel was located in a great area. Food and restaurants close-by. We didn’t eat breakfast because Ruby’s was close. Hotel was clean and quiet. Good night’s sleep. Would definitely recommend and stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a clean room and liked the breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA DE LA LUZ

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The service was genuinely friendly and attentive from the moment we arrived. Our room was spotless, incredibly comfortable, and felt well cared for—exactly what you hope for when traveling. One of the highlights was the complimentary breakfast. It was far better than the typical hotel breakfast—great variety, fresh options, and everything was well stocked and delicious. Overall, a clean, comfortable stay with great service and an amazing free breakfast. Highly recommend and would definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recycling in the rooms, and the recycling bin by the elevator doesn’t really stand out as Recycling, so it tends to just accumulate trash as well.
Stayed 2 nights in Oct 2025

4/10 Poor

Courtenay

Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly! Also, the bedrooms were very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Skyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean. Staff was friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An example of how all hotels should be! Was so impressed with our stay for such an affordable price. Rooms were clean and comfortable, staff was nice, Jacqueline at the front desk was so awesome! Pool area was so nice including the lounge area. Games in the lounge area and outside were a great family friendly amenity. Breakfast was perfect i love the spacious seating and coffee bar. Will definitely be staying here again!
Stayed 1 night in Oct 2025

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