Hotel ZaZa Austin

4.5 star property
VIP Access

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Photo gallery for Hotel ZaZa Austin

Relax by the rooftop pool with a stunning city view.
Work out in style with our fully equipped gym featuring treadmills, weights, and a statue of a muscular figure.
Standing tall in the heart of the city, this hotel offers a classic, symmetrical design with spacious balconies and windows.
Experience the grandeur of our lobby, featuring a stunning chandelier, elegant seating, and beautiful artwork.
Dine al fresco in a charming outdoor setting with tables for two and a menu to match.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    ‪3 min walk‬
  • Sixth Street
    ‪5 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room (2 King Beds)

10.0 out of 10
Exceptional
(19 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Premium Suite

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

Signature Room

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(21 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(33 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel ZaZa Austin

Luxury hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open selected days.
Our customers tell us that they can't get enough of the pool at Hotel ZaZa Austin. During your stay, you're just a quick walk from Sixth Street. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at Group Therapy, a diner with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the overall condition of the property
  • Just a 4-minute walk from Moody Theater and 6 minutes on foot from Sixth Street
  • Pets welcome for a fee
Hotel ZaZa Austin offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 8500 square feet (790 square metres) and includes conference space. The luxury Hotel ZaZa Austin also features a rooftop terrace, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4.5-star Austin hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Group Therapy – This poolside diner serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 30 March and close on 02 April.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 857 out of 1007 reviews
Rating 8 - Good. 82 out of 1007 reviews
Rating 6 - Okay. 38 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin, Scottsdale

Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice upscale hotel with funky decor

Great hotel. Pool cabana understaffed on Saturday - the two servers were working really hard though. Great non alcoholic drink options. Nice water pressure. Good cleaners and room service. Funky decor. Big beds. Right in heart of downtown. Great precise AC.
Stayed 3 nights in Apr 2025

10/10 Excellent

kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding !
Stayed 2 nights in Feb 2025

10/10 Excellent

Colton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for our first year wedding anniversary. We had a great time, staff was amazing and went out of their way to help us out in anyway that was needed. Highly recommend the hotel to anyone looking for a good spot in downtown Austin.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Austin

I have nothing but great things to say about my visit at ZaZa. Everyone was lovely, my room was terrific. I had an opportunity to use the gym which was also very nice. One tiny bit of feedback is that it would be nice to have a couple more amenities in the bathroom - e.g. lotion, makeup remover wipes.
Stayed 2 nights in Apr 2025

10/10 Excellent

SHANNON

Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, lively and on Brand. See you again soon
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Service was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

john

Stayed 1 night in Apr 2025

4/10 Poor

nancy

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Stayed 2 nights in Apr 2025

10/10 Excellent

Xavier, Austin

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

8/10 Good

Lonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, the room was spacious and luxurious. The shower was one of the largest we’ve come across in a hotel. My only complaint, while not specific to Hotel ZaZa was the price gouging since there was an event in Austin and hotel space was limited.
Stayed 1 night in Apr 2025

10/10 Excellent

Julia, Venice

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shareen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slice of heaven

This hotel was beautiful!! Conveniently located, within walking distance to all the hot spots. Very clean and each space was uniquely decorated. The restaurant was very good. 10/10 recommend this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice and has corky art. It’s got a great vibe. The gym is very small and closes at 8 PM. The restaurant closes at 10 and bar closes at midnight. The VIP room I got stared straight at a parking garage. VIP amenities are not existent here Even with VIP through Expedia. They still charged you $60 a day to park. I really didn’t see the value for this luxury hotel. The service from all the employees is wonderful. They are very helpful. Very kind with the hotel itself could offer a little more.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Stayed 3 nights in Apr 2025

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, made us feel welcome. We will be staying here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas Scott

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Apr 2025