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L'Auzeraie

2.0 star property

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Front of property
Skiing
Breakfast, lunch, dinner served; French cuisine
Double Room | Desk, soundproofing, free cots/infant beds, free WiFi
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
1 Avenue Theophile Delcasse, Ax-les-Thermes, Ariege, 09110
  • Place, Bassin des Ladres
    ‪2 min walk‬
  • Place, Les Bains du Couloubret
    ‪2 min walk‬
  • Place, Ax-Bonascre Gondola
    ‪2 min walk‬

Room options

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, soundproofing, free cots/infant beds, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, soundproofing, free cots/infant beds, free WiFi

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, soundproofing, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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Exterior
Résidence Vacancéole Le Domaine de la Vallée d'Ax
  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 272 reviews
The price is €77
includes taxes & fees
30 Nov - 1 Dec
Résidence Vacancéole Le Domaine de la Vallée d'Ax

About this property

L'Auzeraie

Hotel in Ax-les-Thermes with fitness centre and restaurant
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include conference space. Private bathrooms are not en suite and housekeeping is not available.
L'Auzeraie offers 31 accommodations with a hairdryer and free toiletries. Satellite televisions are provided. Rooms have detached private bathrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at L'Auzeraie, you're just a quick walk from Les Bains du Couloubret. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a meeting room, conference space and a lift
  • On-site recreation includes a gym
  • Steps from Les Bains du Couloubret and Bassin des Ladres
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 430 square feet (40 square metres) and includes conference space. A fitness centre, a terrace, and ski storage are also featured at the business-friendly L'Auzeraie.

This Ax-les-Thermes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 8 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Ski storage

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

More

  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 8 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 5 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 per person
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Auzeraie
L'Auzeraie Ax-les-Thermes
L'Auzeraie Hotel
L'Auzeraie Hotel Ax-les-Thermes
L'Auzeraie Hotel
L'Auzeraie Ax-les-Thermes
L'Auzeraie Hotel Ax-les-Thermes

L'Auzeraie Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 87 reviews
Rating 8 - Good. 39 out of 87 reviews
Rating 6 - Okay. 16 out of 87 reviews
Rating 4 - Poor. 7 out of 87 reviews
Rating 2 - Terrible. 4 out of 87 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

chrissy, France

Disliked: Property conditions & facilities, room comfort

Good luck finding this disappointing place!

The hotel is hidden behind a cafe. There is no nearby parking. The room is all tiled, cold and sterile. The towels are thin and small. The shower lies behind a shower curtain, and was too appalling to use. The in-roomheater did not work. It took a while for the motion-detection hall lights to come in.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Ax-Les-Thermes

Three of us stayed one night during a tour of the area. They allowed us to park our motorcycles on the patio area at the front of the hotel which was convenient. They also put three single beds in the room as requested. The room was clean and large enough for three bikers and all our equipment.The hotel itself is well located in the centre of the village with easy access to all the local reteraunts and bars. The breakfast was OK.

6/10 Okay

Verified traveller

Cheap room - good centre for Pyrennes

Good food for dinner but didn't bother with breakfast as not included in price. Double bed was rather small so would recommend two singles which seemed to have bigger rooms. Good value.

8/10 Good

NG

Liked: Staff & service, property conditions & facilities, room comfort

Nice Hotel

Perfectly acceptable, clean hotel. Not luxurious, but quite nice. Breakfast was very good.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Tim & Ian, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good base for nearby ski resorts

A comfortable basic hotel, centrally located with parking opposite (pay) and free parking nearby, 10 minutes walk to the cable car. Comprehensive buffet breakfast with friendly staff also storage for skiing equipment. Thermal Spa directly opposite

8/10 Good

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Nice little hotel

Only stayed one night and didn't get to sample any of the hotel's facilities, but this was a nice friendly hotel with a great location.

10/10 Excellent

Anne, Buckinghamshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Champagne stay at Lemonade prices!

Clean & well presented with the addition of a balcony & polite and caring staff was pleasing to find at this 2 star hotel. Few hotels were left when we wanted to late book a ski trip & we were almost put off by some very mixed reviews for this one. However, we were pleased & surprised by the high standards at the hotel, in particular we found the staff to be very accommodating to any requests made by us.. The restaurant is charming but the food was not served hot enough for our tastes. This was our only criticism & we would definitely recommend this hotel to others.

4/10 Poor

Lea

Disliked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien situe au centre de la ville,son restaurant vous propose une belle carte et le personnel est tres acceuillant
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

CARINNE

Disliked: Cleanliness, staff & service, property conditions & facilities

Très déçue et je ne suis pas la seule

Très mauvais accueil de la part de la réceptionniste très désagréable ! Celle que nous avions l habitude de voir n y était pas dommage ( nous nous rendons 2 fois par an dans cet hôtel ). Dommage De plus wi fi inexistant
Stayed 2 nights in Oct 2018

6/10 Okay

BERNARD

pratique ( proche des thermes )

pas de parking réservé accueil froid chambre propre petit déjeuner simpliste ( pas de viennoiserie )
Stayed 1 night in Aug 2018

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Josselin

Disliked: Staff & service, property conditions & facilities, room comfort

Très mauvaise expérience.

Très mauvais accueil, personnel très désagréable et peu communicatif. Petit déjeuner infecte avec des viennoiseries congelées. Pas de produits frais . Café indigeste.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Accueil très désagréable
Stayed 1 night in May 2018

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Hôtel calme propre Très bon accueil Très bon emplacement

8/10 Good

sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En toute confiance

Nous n'avons passé qu'une nuit dans votre hôtel mais nous nous sommes sentis bien dès notre arrivée. Accueil excellent chambre spacieuse et propre, petit déjeuné avec beaucoup de choix. Cadre sympa en léger retrait de la route avec vue sur le Casino.Impeccable!
Stayed 1 night in Dec 2017

8/10 Good

Bertrand

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon accueil très bon restaurant à recommander

Toujours aussi accueillant par tout le personnel. Restaurant très bon comme d'habitude. Après notre deuxième séjour nous sommes toujours aussi ravis de séjourner dans cet hôtel.
Stayed 2 nights in Aug 2017

8/10 Good

Christian

Liked: Staff & service
Disliked: Property conditions & facilities

BIEN SITUE MAIS /

TRÈS BON SÉJOUR DANS CETTE VILLE ET SON HÔTEL,1 SEUL BÉMOL SERAIT DE FAIRE UN BON RAFRAICHISSEMENT DES CHAMBRES ET UNE CLIMATISATION SERAIT SOUHAITABLE ET UN PEU PLUS D’INSONORISATION DANS LA CHAMBRES .
Stayed 2 nights in Aug 2017

10/10 Excellent

ml

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable à recommander

Accueil prévenant, bonne cuisine, literie tout confort, chambre spacieuse même à 3
Stayed 2 nights in Aug 2017