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Sugarland Hotel

3.5 star property

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Photo gallery for Sugarland Hotel

Interior entrance
Poolside bar
Lift
Lobby sitting area
Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Araneta St., Singcang, Bacolod, Negros Occidental, 6100
  • Place, Gaisano City Mall
    ‪12 min walk‬
  • Place, SM City Bacolod Northwing
    ‪5 min drive‬
  • Place, Bacolod Public Plaza
    ‪5 min drive‬
  • Airport, Bacolod (BCD-New Bacolod - Silay)
    ‪35 min drive‬

Room options

View all photos for Superior Twin

In-room safe, desk, free WiFi, bed sheets

Superior Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Executive Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Executive Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Sugarland Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and 24-hour room service.
Sugarland Hotel offers 85 air-conditioned accommodations with a safe and free toiletries. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Sugarland Hotel, you're just a quick walk from Gaisano City Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and a poolside location while dining at Asul
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • 10 minutes by foot from Gaisano City Mall and a 4-minute drive from San Sebastian Cathedral
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. The business-friendly Sugarland Hotel also features an outdoor pool, a garden, and dry cleaning/laundry services. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Bacolod hotel.

Asul – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Twist Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Asul
  • Twist Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sugarland Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1500.0 per day.
  • Cots (infant beds) are available for PHP 500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 2000 per vehicle (one-way, maximum occupancy 5)
  • Crib (infant bed) fee: PHP 500.0 per day
  • Rollaway bed fee: PHP 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Sugarland Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod

Sugarland Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 90 reviews
Rating 8 - Good. 27 out of 90 reviews
Rating 6 - Okay. 14 out of 90 reviews
Rating 4 - Poor. 9 out of 90 reviews
Rating 2 - Terrible. 5 out of 90 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leopoldo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were courteous and food was delicious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jolan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean close to the city
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Not one negative was found. Updated facilities, clean pool, nice breakfast, friendly and efficient staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Selena

Liked: Cleanliness, amenities
Wonderful service!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Erlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love their breakfast buffet, their clean property and very quick when you need something.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Alex

Liked: Amenities
Very professional, clean , good food
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maria Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
The Sugarland Hotel is not a new place but my husband and I enjoyed staying there very much. The rooms and hotel itself have been maintained well and are very clean. The staff is friendly and accommodating. We were able to order a shuttle from the hotel to the airport. The breakfast was good and we were able to order eggs whatever way we liked them. Shampoo and body wash as well as bar soap are provided in the bathrooms. Internet, using room hotspot functioned well.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice stay

Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
Stayed 20 nights in Apr 2024
Verified

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beautiful lobby and the room .
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Federico T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food! Glorious food!

Love Sugarland for their food. Don’t care much about the location (far from Downtown) but good, comfortable room for the price. Very courteous and efficient staff!
Stayed 3 nights in May 2025
Verified

8/10 Good

Edren

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of rescheduling my stay was good and fast
Stayed 1 night in Apr 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older hotel at the South end of Bacolod Poor parking
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great choice in Bacolod

Great service, good food. Wifi was shoddy
Verified

10/10 Excellent

Maria Lorna

Liked: Amenities
E cellent
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Maria Lorna

Liked: Amenities
Excelent
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michael and Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised

Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Ramela

Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
Stayed 1 night in May 2024
Verified

6/10 Okay

Ramela

Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and noisy.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Hernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking, I lost my shoes in my room.
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!! The New Year's Eve buffet was overpriced for what was offered & the food was sub par. Will not book here again.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Benjie

Liked: Cleanliness
Disliked: Staff & service
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Maria Antonia

Liked: Cleanliness
Disliked: Property conditions & facilities
The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
Stayed 2 nights in Jun 2023