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bai Hotel Cebu

4.0 star property

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Photo gallery for bai Hotel Cebu

Outdoor pool, pool loungers
Property entrance
Executive Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

View in a map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • Place, City Time Square
    ‪5 min walk‬
  • Place, Mandaue City Hall
    ‪13 min walk‬
  • Place, J Centre Mall
    ‪15 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, in-room safe, desk

Executive Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(47 reviews)
  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Premier Room | 1 bedroom, premium bedding, in-room safe, desk

Premier Room

9.6 out of 10
Exceptional
(29 reviews)
  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

bai Hotel Cebu

Hotel with 8 restaurants, near SM City Cebu
Along with 8 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at bai Hotel Cebu. During your stay, you're just a quick walk from City Time Square. Enjoy features like free WiFi in public areas and free self-parking, plus 8 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 8 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from SM City Cebu and 7 minutes from Colon Street
  • Airport shuttle service available for a fee
Bai Hotel Cebu offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly bai Hotel Cebu. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Mandaue hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
CAFÉ BAI – On-site buffet restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 1,488 for adults and PHP 744 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at bai Hotel Cebu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1800.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1488 for adults and from PHP 744 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Bai Hotel Cebu offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

Reviews

bai Hotel Cebu Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 647 out of 1009 reviews
Rating 8 - Good. 235 out of 1009 reviews
Rating 6 - Okay. 73 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 31 out of 1009 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I left a review already. I wanted to add that their hotel gym is probably the best equipped hotel gym i have ever seen. Anything you need is in there. Great experience overall.
Stayed 1 night in Aug 2025

8/10 Good

Angelica Laplana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Josheilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lee, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff are very helpful and friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Cherry, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service
Stayed 2 nights in Aug 2025

10/10 Excellent

Roga

Stayed 1 night in Jun 2025

8/10 Good

Gerhine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay, Not Quite What We Expected

We stayed for 2 nights, and overall, it wasn’t the most relaxing experience. The rooms were on the smaller side, which wasn’t a huge issue but something to keep in mind if you're expecting more space. One of the bigger annoyances was the elevator situation — despite having 6+ elevators, it took a long time to get on one. That was a bit frustrating, especially when you're in a rush. The buffet was another letdown. It was really crowded, and while the food was refilled, the selection wasn’t that great, and a lot of items ran out quickly. The whole experience felt chaotic, with people constantly waiting for food to be restocked. On the plus side, the pool area had a stunning view, and it wasn't crowded, which made it a much more peaceful experience compared to the rest of the hotel. A big shoutout to the staff, though — they were all incredibly helpful and always seemed happy to assist. Their positive attitude really made a difference in the overall experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Josefilito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, kind staffs, great security features
Stayed 1 night in Aug 2025

10/10 Excellent

LENNARD

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

8/10 Good

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hospitality

The hotel staff is amazing. Loreen, Christine, and Aris were the highlight of my visit.
Stayed 2 nights in Aug 2025

8/10 Good

Randy

Liked: Property conditions & facilities
Disliked: Cleanliness
Dusty table with lamp. Facial tissue holder inside bathroom dirty.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I've stayed here several times over the past 10 years. In general, I consider it the best hotel in Cebu for the price they charge. It's very clean, everybody is really nice, the breakfast buffet is great, and the area is convenient as it is safe to walk around and has a shopping center right across the street. Two things that I consistently have issues with are the AC and TV though. The AC never works properly. It is freezing cold no matter how you set it. I basically just flip it on and off every couple hours to manage the room temperature. The TV is less of an issue, but cable channels do not come in that clear.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incomparable hostpitality
Stayed 4 nights in Aug 2025

8/10 Good

Grover

Liked: Staff & service, property conditions & facilities
Not A bad place to stay!
Stayed 5 nights in Aug 2025

6/10 Okay

Rosario, Rosedale

Travelled with family
Liked: Staff & service
Only had an overnight stay. Check in was quite slow maybe it was a weekend. The key cards didnt work so housekeeping across the room had to open our room.The bathroom easily gets flooded. Water seems like coming from walls. The carpet on the 6th floor (2nd room) was stinky. The rooftop was pretty cool; the kids pool and the bar. Breakfast buffett was a so-so.
Stayed 1 night in Aug 2025

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 2 nights in Aug 2025

10/10 Excellent

Cinderella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back BAI... I was really surpised with this Hotel, staff and cleanliness was top of the line!!! GO BAi...GO CEBU❤️❤️❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Eleanor L

Stayed 2 nights in Feb 2025

6/10 Okay

Nhuyen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but could be better

Check-in took longer than expected. The room we got had a bad AC and door lock. We had to move room a few hours later. After the move everything was much better. The bed was firm and comfortable. The bathroom needs more lighting as it seems darker than most hotels. It's definitely different than most hotels that there's no free ice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very nice but the staff at the Bai Hotel are some of the best I’ve had the pleasure of staying with! Very friendly and helpful! I’ll definitely stay again and will definitely recommend to family and friends!
Stayed 14 nights in Jul 2025

10/10 Excellent

Mark Arvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel in Cebu that I’ve stayed that has excellent customer service.
Stayed 2 nights in Aug 2025