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Rundlestone Lodge

3.0 star property
VIP Access

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Photo gallery for Rundlestone Lodge

Front of property
Property preview
Lobby sitting area
Reception
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning

Explore the area

View in a map
537 Banff Avenue - Box 489, Banff, AB, T1L1A6
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪15 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪16 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Two Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Two Queen Room

  • Sleeps 4

View all photos for Loft King Suite

In-room safe, desk, blackout curtains, iron/ironing board

Loft King Suite

  • Sleeps 3

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(88 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed

Loft, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Loft, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Multiple Beds

Loft, Multiple Beds | In-room safe, desk, blackout curtains, iron/ironing board

Loft, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Two Queen Room

  • Sleeps 4

Loft With Multiple Beds

  • Sleeps 4

View all photos for King Loft Suite With Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

King Loft Suite With Jetted Tub

  • Sleeps 2

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About this property

Rundlestone Lodge

Hotel in Banff with fitness centre and 24-hour front desk
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Rundlestone Lodge offers 96 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Rundlestone Lodge. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • Just a 2-minute drive from Banff National Park Information Centre and 9 minutes from Upper Hot Springs
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Rundlestone Lodge offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Rundlestone Lodge. Self parking is free.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Rundlestone
Rundlestone Banff
Rundlestone Lodge
Rundlestone Lodge Banff
Rundlestone Hotel Banff
Rundlestone Lodge Hotel
Rundlestone Lodge Banff
Rundlestone Lodge Hotel Banff

Reviews

Rundlestone Lodge Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 983 out of 1943 reviews
Rating 8 - Good. 610 out of 1943 reviews
Rating 6 - Okay. 222 out of 1943 reviews
Rating 4 - Poor. 75 out of 1943 reviews
Rating 2 - Terrible. 53 out of 1943 reviews

Reviews

2/10 Terrible

Zahra

Travelled with family
Not clean, no daily maintenance, poor Hygiene, careless staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer, Livonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the hotel provided free bus passes. Downtown is walkable, but it was nice to have the option.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having tge jetted tub and wrap around balcony!
Stayed 7 nights in Aug 2025

10/10 Excellent

nicole

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Hotel staff friendly. Check in easy. Pool and hot tub area were great and the park right next door was awesome for my 3 year old. And location away from the main area was a bonus. Will stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Jordan

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

Just ok

It’s definitely a 3 star hotel- very outdated rooms. But the bed is comfortable and it’s clean. It’s also not in the main downtown area.
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Poor experience

One receptionist trying to check in a large number of people meant the queue was literally out of the door at one point. The process was so antiquated and cumbersome, please do yourselves a favour and bring check in into the 21st century; or at least have more staff available that are trained properly in your processes. Checking in is the first impression your customers get of your service, it matters. Hotel itself was fine for an overnight stay, underground parking a bonus and the location is good if you're happy to walk or take the bus. Complimentary bus passes is a nice touch.
Stayed 1 night in Jul 2025

10/10 Excellent

Guaijue

Stayed 2 nights in Aug 2025

10/10 Excellent

Tsering

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is around the starting point of banff town. Walkable to downtown. Loved the room we got. beautiful area. walked around the town twice a day. Many places to visit nearby.
Stayed 1 night in Aug 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, convenient to town center with a bit of walking, clean room in gorgeous Banff
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracey

Stayed 2 nights in Aug 2025

8/10 Good

Patrick, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tim

Liked: Amenities
Lovely Lodge not far from downtown Banff. Customer service at front desk was excellent!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryce

Stayed 1 night in Aug 2025

10/10 Excellent

Dechang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel facility is in good condition, and staff are friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohsin Shariff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat and the location of the hotel was very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thi Cam Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price
Stayed 3 nights in Aug 2025

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely front desk staff, great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Stayed 1 night in Aug 2025

6/10 Okay

Brooke, Wetaskiwin

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Clean property
Stayed 1 night in Aug 2025

10/10 Excellent

NATALYA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very clean, polite staff, nice pool. Would stay again
Stayed 1 night in Aug 2025

8/10 Good

Karen

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
Its cozy enough and clean, for the cost though it is very dated and shwoing its age. Would u stay here again, probably not too expensive. The pool, fitness area and hot tub were very nice. Front desk waa very helpful at check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Mitchell, Calgary

Travelled with partner
Liked: Cleanliness, amenities
The Keg is a 2min walk away and the food was incredible. The jetted tub in the suite was amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Jin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025