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Rundlestone Lodge

3.0 star property
VIP Access

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Photo gallery for Rundlestone Lodge

Exterior
Reception
Lobby sitting area
Indoor spa tub
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Pet-friendly

Explore the area

Map
537 Banff Avenue - Box 489, Banff, AB, T1L1A6
  • Banff National Park Information Centre
    ‪15 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪15 min walk‬
  • Banff Centre for Arts and Creativity
    ‪17 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Loft, 1 King Bed

Loft, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Loft, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, Multiple Beds

Loft, Multiple Beds | In-room safe, desk, blackout curtains, iron/ironing board

Loft, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2264)
The price is €382
for 1 room
includes taxes & fees
17 Jun - 18 Jun
Banff Rocky Mountain Resort

About this property

Rundlestone Lodge

Hotel with free parking, near Banff Centre for Arts and Creativity
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Rundlestone Lodge offers 96 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Rundlestone Lodge. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Rundlestone Lodge offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Rundlestone Lodge. Self parking is free.

This 3-star Banff hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Rundlestone
Rundlestone Banff
Rundlestone Lodge
Rundlestone Lodge Banff
Rundlestone Hotel Banff
Rundlestone Lodge Hotel
Rundlestone Lodge Banff
Rundlestone Lodge Hotel Banff

Rundlestone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 862 out of 1762 reviews
Rating 8 - Good. 577 out of 1762 reviews
Rating 6 - Okay. 202 out of 1762 reviews
Rating 4 - Poor. 73 out of 1762 reviews
Rating 2 - Terrible. 48 out of 1762 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fred

Travelled with group
Liked: Amenities
The service was great. I enjoyed the pool in the hot tub after a day of skiing. One feature that would be good would be a microwave in the lobby. We were thankful that we were invited into the staff area to use the staff microwave oven to heat up our breakfast sandwiches.
Stayed 2 nights in Feb 2025

2/10 Terrible

Tristen

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room heat was not working. They checked it but couldnt fix it so they gave us another room which was an upgrade with a jet tub. Very pleased with how they rook care of everything. We will return!!
Stayed 1 night in Mar 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was lovely Had issue's with shower not draining well and also the thermostat didn't really work as the room was 25.5c for our stay while we set it to 21c. Too hot to sleep well. Not sure if hotel was full but no fix for situation or even offer of changing rooms. Staff friendly and informative
Stayed 2 nights in Mar 2025

8/10 Good

jen

Travelled with family
Liked: Cleanliness, staff & service
Hotel over all was okay. Microwaves in the room would have been nice but they did have one in the main lobby for guest use. The website said ‘coffee maker’ so we brought k-cups assuming it was a keurig like other hotels we have stayed at but it was a coffee pot with grounds. Not a big deal but a little inconvenient for us.
Stayed 2 nights in Mar 2025

10/10 Excellent

DIego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very relaxing and clean. The staff were very good and the hotel was clean
Stayed 1 night in Mar 2025

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Mikayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

kapil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Looks like recently renovated some areas of the Hotel but still maintaining that rustic lodge feeling which is nice. Staff was nice and friendly and helpful. No issues during the stay. No restaurant in the hotel which is ok as there are options with walking distance.
Stayed 2 nights in Feb 2025

6/10 Okay

Sabrina, Orange Park

Disliked: Amenities
Nothing to brag about, nothing to complain about. Typical 3 star hotel. I will say this was further down Banff Ave than expected. 15-20 minute walk. Not bad, walk is nice but some may prefer to be closer. Roam stop is close, can by day pass and ride to skip the walk. No restaurant in hotel or vending machine that I could find. This was a let down when compared to other hotels along the avenue. Staff not rude but not friendly or helpful.
Stayed 3 nights in Feb 2025

8/10 Good

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Did out us across from the elevator and by the gym when the hotel could have put us in a better location.
Stayed 1 night in Feb 2025

6/10 Okay

Annette

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Anas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John, Duncan

Stayed 1 night in Feb 2025

4/10 Poor

mark

Liked: Staff & service
Disliked: Cleanliness

Not worth the price

This should be at best an $89.00/night hotel. The only amenities are a pool and hot tub, which really don't count due to the hot tub being body temperature at best. Also, if you drive a pickup, you're probably parking on the street as the parkade only has 6'6" clearance. The staff are friendly, but everything else left me feeling ripped off at the price point they're charging.
Stayed 2 nights in Feb 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Feb 2025

8/10 Good

Kathy

Travelled with partner
Liked: Property conditions & facilities
Check in process slow with only one staff but room was good/ clean and quiet.
Stayed 1 night in Feb 2025

8/10 Good

Kush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground parking and pool where absolutely nice
Stayed 1 night in Feb 2025

8/10 Good

Brandi-Dawn

Travelled with partner
Liked: Staff & service
Older but overall fine for the money. Bathrooms could use an upgrade
Stayed 3 nights in Feb 2025

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bed were spacious and comfortable. Good location, about 15 minute walk into the heart of downtown Banff. The pool and hot tub area is nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Siera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very Canadian-style and clean. The washroom was old and small. Indoor parking lot(Free). The staff was very nice. It was walkable to the shops area of Banff, around a 10-minute walk.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel.

Nice hotel. Very quiet since it's not right downtown. Would be better if there were a restaurant onsite.
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice property a little farther from the restaurant was little inconvenient but other then that I loved the property beautiful would definitely stay again
Stayed 2 nights in Feb 2025