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Motel One Barcelona - Ciutadella

3.0 star property

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Photo gallery for Motel One Barcelona - Ciutadella

Terrace/patio
Bar (on property)
Bar (on property)
Property entrance
Daily buffet breakfast (EUR 14.50 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Passeig de Pujades, 11-13, Barcelona, 08018
  • Place, Parc de la Ciutadella
    ‪2 min walk‬
  • Place, Arc de Triomf
    ‪3 min walk‬
  • Place, Barcelona Cathedral
    ‪11 min walk‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪18 min drive‬

Room options

View all photos for THE ONE

Premium bedding, in-room safe, desk, blackout curtains

THE ONE

8.6 out of 10
Excellent
(102 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for THE ONE with view

Premium bedding, in-room safe, desk, blackout curtains

THE ONE with view

8.8 out of 10
Excellent
(32 reviews)
  • 16 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for THE ONE with terrace

Premium bedding, in-room safe, desk, blackout curtains

THE ONE with terrace

  • Sleeps 2
  • 1 Queen Bed

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About this property

Motel One Barcelona - Ciutadella

Hotel with a bar, 8-minute walk to Picasso Museum
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
Motel One Barcelona - Ciutadella offers 301 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Motel One Barcelona - Ciutadella. During your stay, you're just a quick walk from Picasso Museum. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and a terrace
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Picasso Museum and Barcelona Cathedral
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Motel One Barcelona - Ciutadella also features a terrace, a garden, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Barcelona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 14.50 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.50 per person
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Barcelona-Ciutadella Hotel
Motel One BarcelonaCiutalla
Motel One Barcelona Ciutadella
Motel One Barcelona Ciutalla
Motel One Barcelona Ciutadella
Motel One Barcelona - Ciutadella Hotel
Motel One Barcelona - Ciutadella Barcelona
Motel One Barcelona - Ciutadella Hotel Barcelona

Motel One Barcelona - Ciutadella Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Sandy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
For $300 a night the room was the size of a postage stamp. Our flight got us in at 9 am and couldnt get into room till 3 pm. We waited all day. At 2 pm we sat in the lobby waiting on them to tell us our room was ready. They never did. At 2:30 i noticed all the people coming in were getting their rooms. They knew we were waiting but never said a thing. We were sitting right in front of the reservation desk and had asked if they would have a room before 3. I was disappointed in their customer service.
Stayed 1 night in Sep 2025

10/10 Excellent

Clyde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! Our flight was early and we requested if we can check in early. They made us check in as soon as they had rooms. Two hours earlier than their regular check in time. Staff was also very accommodating!
Stayed 1 night in Sep 2025

10/10 Excellent

Sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, should offer free coffee/tea for guest
Stayed 3 nights in Sep 2025

10/10 Excellent

RABINDRA NATH, Chattogram

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Gareth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly excellent hotel in a fabulous location. Very friendly and accommodating staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Oksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable rooms in a great location.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing negative to say. Well definitely stay again when we come back
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Stayed 7 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Service is not 5 ⭐️

Disappointed that the hotel refused to go the extra mile to help me recover a lost valuable. It would have taken 15 minutes of their time to ensure its safe return, as I could track the item electronically. I offered to pay a generous reward for their help but management coldly turned me down. Ultimately, another company came through, and I got my item back. I stayed at this specific hotel twice for its convenient location to the Nord bus station.
Stayed 1 night in Aug 2025

8/10 Good

Hamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean, and the lobby was beautifully designed. The location provided convenient access to downtown, which was a positive aspect. However, the room was very small and lacked basic in-room amenities such as a refrigerator, coffee maker, plates, spoons, or cups.
Stayed 7 nights in Aug 2025

8/10 Good

Raina

Stayed 1 night in Aug 2025

10/10 Excellent

Yazmeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and a lovely hotel!
Stayed 6 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got early check in

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Claudia

Stayed 1 night in Aug 2025

10/10 Excellent

aahil

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Aug 2025

8/10 Good

Tarra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place a little noisy late at night
Stayed 3 nights in Jul 2025

8/10 Good

Dror

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean, not perfect

Cute decorated room. Comfortable bed and very clean. I appreciated the very dark curtains and external shutters to make it easier to sleep in. The negatives are that the room was very small and with very poor storage options. 2 small shelves to unpack stuff on. Zero drawers. We really really missed having a little refrigerator and coffee maker. We will definitely check descriptions more carefully to make sure future hotels have those 2 amenities.
Stayed 7 nights in Aug 2025

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2025

8/10 Good

Darius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would stay again
Stayed 5 nights in Aug 2025

10/10 Excellent

Humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena localizacion , personal amable , un desayuno espectacular, recomiendo este hotel , siempre veo las resenas para decidir un holtel y no me cabe duda que este lo tiene todo, solo diria que las habitaciones no son tan grandes , pero asi es europa,cerca del arco del triunfo, restaurantes con rica paella, y tiendas, lo recomiendo
Stayed 2 nights in Jul 2025

6/10 Okay

Louis Eric

Travelled with family
Liked: Cleanliness, staff & service
Room smaller than it looked in the pictures and not a lot of space to store personal belongings. Didn’t find an ice machine either.
Stayed 7 nights in Aug 2025