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Motel One Barcelona - Ciutadella

3.0 star property

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Photo gallery for Motel One Barcelona - Ciutadella

Property entrance
Terrace/patio
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Passeig de Pujades, 11-13, Barcelona, 08018
  • Plaça de Catalunya
    ‪17 min walk‬
  • La Rambla
    ‪17 min walk‬
  • Sagrada Familia
    ‪3 min drive‬
  • Barcelona (BCN-Barcelona Intl.)
    ‪17 min drive‬

Room options

View all photos for THE ONE with terrace

Premium bedding, in-room safe, desk, blackout curtains

THE ONE with terrace

  • Sleeps 2
  • 1 Queen Bed

View all photos for THE ONE

Premium bedding, in-room safe, desk, blackout curtains

THE ONE

8.8 out of 10
Excellent
(94 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for THE ONE with view

Premium bedding, in-room safe, desk, blackout curtains

THE ONE with view

8.8 out of 10
Excellent
(30 reviews)
  • 16 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Terrace/patio

Hotel Rec Barcelona - Adults only

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,010 reviews
The price is €220
includes taxes & fees
10 Sept - 11 Sept
Hotel Rec Barcelona - Adults only

About this property

Motel One Barcelona - Ciutadella

Eco-certified hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
Motel One Barcelona - Ciutadella offers 301 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Motel One Barcelona - Ciutadella. During your stay, you're just a quick walk from Parc de la Ciutadella. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and a terrace
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Parc de la Ciutadella and 13 minutes on foot from Barcelona Cathedral
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Motel One Barcelona - Ciutadella also features a terrace, a garden, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Barcelona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 14.50 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.50 per person
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Barcelona-Ciutadella Hotel
Motel One BarcelonaCiutalla
Motel One Barcelona Ciutadella
Motel One Barcelona Ciutalla
Motel One Barcelona Ciutadella
Motel One Barcelona - Ciutadella Hotel
Motel One Barcelona - Ciutadella Barcelona
Motel One Barcelona - Ciutadella Hotel Barcelona

Reviews

Motel One Barcelona - Ciutadella Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 696 out of 1006 reviews
Rating 8 - Good. 235 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

Reviews

4/10 Poor

AYSHIA, San Francisco

Stayed 5 nights in Jun 2025

6/10 Okay

AYSHIA, San Francisco

Travelled with group
Disliked: Cleanliness, amenities
The staff at check-in was nice. The room was much smaller than the pics. There were only two bath towels. No washcloth. We had a glass from the coffee bar in our room the entire time. The room was cleaned but the cleaning person never took it. It was empty. There was blonde hair on the bathroom walls. I am a bald girly and my friend has black hair that was is braids so it wasn’t ours. And one on my towel. The bed is actually two twin beds pushed together. I asked for two beds and they said this is all they had. There was no pool. The location was great. The breakfast was fine.
Stayed 5 nights in Jun 2025

6/10 Okay

Emma

Liked: Property conditions & facilities, room comfort
The rooms were nice and the bed was very comfortable but we did find a makeup stain on the bed before we got in it. Also we left by accident a skirt in the room and when we realised we called the hotel in which they asked it to be emailed to them which I did they then didn’t reply for hours so I rang them again where they finally sorted it out. But it begs the question if they knew we had left a skirt why did they not ring us to inform us. Reception was very slow.
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jun 2025

10/10 Excellent

Gagik

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I'm not sure why this place has such great reviews. I've stayed at many hotels in Barcelona and this one is nothing special. The room is small with none of the basic amenities - no coffee maker, no mini fridge, no closet, no phone. there is a small safe. I had an interior room which means my window looked right into the elevator lobby. The location is okay, but not as convenient as staying in the Barri Gòtic. A good walk to Plaça de Catalunya and the beach. I wouldn't consider staying here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dartel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great service and you have access to all metros and public transportation if you like to use it. Staff was super friendly and accommodating. We will be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying with this chain, really nice, clean, quiet hotel with friendly staff and a good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and welcoming, and it was very useful to be able to store luggage before checkin and after checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Really nice hotel. Very clean and in an excellent location, one of my favourite parts of Barcelona! Our particular room was very small but was spotlessly clean. The staff were all very friendly and helpful and went above and beyond to help us. The rooftop bar is a perfect addition to the hotel, although it would have been better if it was open past 9pm so that you can see the city all lit up in the dark. All in all a lovely hotel and would recommend and definitely stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Perry

Stayed 5 nights in May 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very professional helpful and friendly.
Stayed 1 night in May 2025

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel because it was in a quiet area and the front desk staff was very helpful with directions, taxis, dining recommendations, and suggestions for sightseeing in the area. There was a very nice rooftop bar with a great view. The room was lovely, but TINY. Our friends paid the same price and had an enormous room!
Stayed 1 night in May 2025

10/10 Excellent

Jean-Claude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was excellent and the price was reasonable considering the quality. The service was perfect. The amenities (balcony & patio) were gorgeous,
Stayed 2 nights in Apr 2025

8/10 Good

Shirin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable and easy access to bus and train. Clean rooms and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Riana

Stayed 6 nights in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

10/10 Excellent

troney

Stayed 1 night in May 2025

8/10 Good

Zara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A very nice apartment. Great area. Friendly welcome team. There is a noise warning for all guests but nobody to monitor at night. It is VERY noisy.
Stayed 3 nights in May 2025

10/10 Excellent

Sherri

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great hotel in a great location! Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

cynthia

Stayed 1 night in May 2025

6/10 Okay

Clarence

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This property was well located and transportation easily accessible. The room was small and very sparsely furnished. no closet or desk or drawers, only one chair and not even a luggage rack. the lobby was dimly lit in the evening.
Stayed 5 nights in May 2025

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but
Stayed 2 nights in May 2025

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good location

They have a rooftop terrace but it's only open 11am-9pm. So you can't see the sunrise or sunset from it nor the city lights at night. There is no complimentary coffee and when you go down to order from the bar they can't add it to your room. It was very inconvenient to have to go up to my room again to get money.
Stayed 3 nights in May 2025