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Relax Inn - Batavia

2.5 star property

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Basic Double or Twin Room, 2 Queen Beds, Non Smoking | Minibar, individually decorated, individually furnished, desk
Hallway
Basic Double or Twin Room, 2 Queen Beds, Non Smoking | Bathroom | Bathtub, deep-soaking bathtub, free toiletries, hair dryer
Exterior
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
8212 Park Rd, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪5 min walk‬
  • Place, Batavia Downs Casino
    ‪18 min walk‬
  • Place, Centennial Park
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

View all photos for Basic Double or Twin Room, 2 Queen Beds, Non Smoking

Basic Double or Twin Room, 2 Queen Beds, Non Smoking | Minibar, individually decorated, individually furnished, desk

Basic Double or Twin Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is €91
includes taxes & fees
14 Jun - 15 Jun
Red Roof Inn Batavia

About this property

Relax Inn - Batavia

This smoke-free motel features a 24-hour front desk, free self-parking and free Wi-Fi in public areas.
Relax Inn - Batavia offers 20 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually furnished and decorated. Cable televisions are provided. Bathrooms include a bath with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Relax Inn - Batavia, you're just a quick walk from Palm Island Indoor Waterpark. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a terrace
  • 6 minutes on foot from Palm Island Indoor Waterpark and a 2-minute drive from Batavia Downs Casino
  • Cats and dogs welcome for a fee
Relax Inn - Batavia offers its guests a terrace. Public spaces have free WiFi. Self parking is free.

This Batavia motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room cot
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Relax Inn Batavia
Relax Batavia
Relax Inn - Batavia Motel
Relax Inn - Batavia Batavia
Relax Inn - Batavia Motel Batavia

Relax Inn - Batavia Reviews

Reviews

5.4
Rating 10 - Excellent. 14 out of 102 reviews
Rating 8 - Good. 17 out of 102 reviews
Rating 6 - Okay. 25 out of 102 reviews
Rating 4 - Poor. 15 out of 102 reviews
Rating 2 - Terrible. 31 out of 102 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet right nexto thruway .
Stayed 2 nights in Oct 2024
Verified

8/10 Good

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Batavia downs
Stayed 1 night in Jun 2023
Verified

8/10 Good

David

Liked: Cleanliness
Good deal for the money
Stayed 1 night in Apr 2024
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities
Moat disgusting hotel ever. Literally a trap house. Disgusting and dirty. Never seen anything like it. No lights in building other than room. Dirty with food and trash all over the place. Mold in the showers and room. I literally slept in my truck with my doors locked. This hotel should be taken off hotels.com and the cops should clear it out.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Katherine

Disliked: Cleanliness, amenities, property conditions & facilities
No problems, but they are in the middle of a renovation.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was remodeled and clean. Coffee machine and fridge in room. Parking was right by room and plenty of outdoor lighting. Security camera on site. Casino shuttle available to Batavia Downs. Not far with car from shopping centers. Overall price was good and hotel manager listened and knew what he was doing. Will go there again. Felt safe!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
no internet at my building room but the page said WIFI free. But I need goto the office area to get internet
Stayed 1 night in May 2025
Verified

2/10 Terrible

Cassie

Disliked: Amenities, property conditions & facilities
Very dirty and musty; rooms smelled very strongly of cigarettes. Checked out same day and found a different place to stay.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Elise

Disliked: Amenities, property conditions & facilities
Security was sketchy. You could see space all around the door. Nighttime lighting was ver poor. Outside doors were not secure. The room smelled clean. Beds were comfortable.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Adam

Liked: Cleanliness
The room was clearly an ex-Best Western property. Weak lighting, bathroom needs some work done. Vebt fan switch not working.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like black hair in the shower, no water pressure, a heating unit that smells like cat pee, rock hard mattresses, wall recepticals that have no covers and like a room that stinks...... this is the place for you. In a pinch it is better than sleeping in your yard, but I would not stay here unless your shot record is up to date.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wrote on the bathroom mirror "Clean me." I was actually leary about taking a shower.
Stayed 1 night in May 2024
Verified

4/10 Poor

Jennie

Very dirty and a lot of things were broken
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Cyera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of manger guy of this place should be fired. He was using a key and breaking into our room at 9:30 am when checkout wasn’t until 11. He also would stare us down the whole time making us very uncomfortable.
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Michael

Disliked: Cleanliness, amenities
there was a lot of dust and cobwebs and dead potato bugs in all the corners and on the bed frame. There was hair in the bathtub drain that I had to clean out to get the water to go down. I would recommend spending the extra money there are many motels in this area. This is not a place. If they raised there cleaning standard it probably wouldn't be a bad Motel
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

DAVID

Disliked: Cleanliness, amenities, property conditions & facilities
No light in stair and corridor.....Real safety issue during night and ear;y morning
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible all around horrible room was dirty had a smell microwave and fridge looked like it haven't been clean in months linen had stains all on them towels where dingy with rips and holes in them. Checking in i was standing there for 20 mins before someone came to check me in upon check out door was locked and i was told to leave key in outside window seal i will never book there again
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Piperato

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, stains and hair on sheets went to complain door was locked to lobby. Had to go and buy sheets and pillows towels to even be able to sleep. Shower was broken, dead bugs and cobwebs in bathroom. Floor was filthy and black. Towels were worn out and dirty/stained. Toilet was broken. Zero people around to help. Checked out asap and of course door was locked. Buzzed over till someone came out. Man was in pajamas and no shoes. Took the card out of my hand and shut and locked door on my face literally. I’d give it zeros if possible. This is what I’d expect from a $70-$80 motel but at $160 a night I’m extremely angry, especially bc I paid for 2 nights and had to leave.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in from another hotel. Never met anyone from this hotel and then copied my credit card. I also am on the first floor and only one lock on door. I dont think I will be able to sleep tonight. I don't feel safe. Parking is in the same driveway as Best Western. How deceiving
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Kim

Disliked: Amenities, property conditions & facilities
Not as clean as I would like. No internet.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Leslis

Disliked: Staff & service, amenities, property conditions & facilities
I never got in the room the lobby was locked and closed when i came to check in
Stayed 1 night in May 2022
Verified

6/10 Okay

Jennifer

Liked: Cleanliness

Not great.

Eh….it was just ok. Room was freezing when I got there. No one at reception when I wanted to check in. Had to call and then go across the parking lot to the Best Western to have them let me into a room. I don’t even think they had my reservation down. Smelled a little like mildew. Only 3 channels on TV. ALL SPORTS!
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unkeeped

I will not stay there agin if im in the area agin.
Stayed 4 nights in Oct 2021

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