Quays Hotel

3.5 star property

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Photo gallery for Quays Hotel

Lunch, dinner served; Thai cuisine, sea views
Reception
Property grounds
Desk, iron/ironing board, cots/infant beds, free WiFi
Lunch, dinner served; Thai cuisine, sea views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
60 Beach Road, Batemans Bay, NSW, 2536
  • Place, Batemans Bay Marina
    ‪5 min walk‬
  • Place, Catalina Golf Course
    ‪9 min walk‬
  • Place, Hanging Rock Sports Complex
    ‪16 min walk‬
  • Airport, Moruya, NSW (MYA)
    ‪24 min drive‬

Room options

King Room

9.6 out of 10
Exceptional
(39 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

King + Single Room

9.6 out of 10
Exceptional
(15 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

King Spa Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Family Suite + Spa

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About this property

Quays Hotel

Hotel in Batemans Bay with a restaurant
Along with a restaurant, this smoke-free hotel has express check-out and a garden. WiFi in public areas is free. Other amenities include a picnic area.
Quays Hotel offers 26 accommodations with espresso makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Quays Hotel. During your stay, you're just a quick walk from Batemans Bay Marina. Enjoy features like free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy Thai cuisine and ocean views while dining at Sawaan Thai Restaurant
  • Services include luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Batemans Bay Marina and 11 minutes on foot from Catalina Golf Course
There's a restaurant on site. Public spaces have free WiFi. Quays Hotel also features a garden, a picnic area, and express check-out.

This 3.5-star Batemans Bay hotel is smoke free.

Sawaan Thai Restaurant – Overlooking the ocean, this restaurant specialises in Thai cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant

Restaurants on site

  • Sawaan Thai Restaurant

Family friendly

  • Cot (surcharge)
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for AUD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quays Hotel Batemans Bay
Quays Batemans Bay
Quays Hotel Hotel
Quays Hotel Batemans Bay
Quays Hotel Hotel Batemans Bay

Quays Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 513 out of 766 reviews
Rating 8 - Good. 203 out of 766 reviews
Rating 6 - Okay. 42 out of 766 reviews
Rating 4 - Poor. 5 out of 766 reviews
Rating 2 - Terrible. 3 out of 766 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here to visit an old friend in a nearby nursing home. The room is perfect for us with a separate bedroom. The addition of the restaurant is excellent- we have now eaten there three times. Great work to the Quays staff. ❤️
Stayed 1 night in Oct 2025

8/10 Good

Karen Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Keir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here
Stayed 1 night in Sep 2025

10/10 Excellent

Bishal

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharan

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay .... Room was amazing, food at the restaurant was some of the best Thai food I have had in ages ... All around a perfect stay
Stayed 2 nights in Sep 2025

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room. Easy parking. Restaurant food was lovely.
Stayed 1 night in Sep 2025

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2025

8/10 Good

J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

Lovely location. Recent and clean bathroom. I have taken off one star because the scent they use triggereed my runny nose/allergies.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful room and a super comfy bed. It was close to everything and the staff were nice and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

wilhelmus, Medowie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, smart and clean. Should have extra towels if staying longer as only clean every three days!
Stayed 1 night in Sep 2025

10/10 Excellent

Philo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value. 2nd time and would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money.
Stayed 1 night in Aug 2025

8/10 Good

Maureen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated. King size bed very comfortable and split system heating excellent. Bathroom was very nice.
Stayed 1 night in Aug 2025

6/10 Okay

Elizabeth

Accommodation was ok clean but sink in the room was way to high would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Batemans Bay gem

This is my sixth visit to this motel with my elderly mother and we are constantly delighted by its spotless presentation, crisp sheets and general comfort for a very reasonable price. Now that the Thai restaurant has opened on the premises there is another compelling reason to stay.
Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return visitor two night stay

Return visit, 2 night stay. Good price, friendly staff. Good, quiet location, parking at door. Previous reviews I mentioned placement of bathroom hooks, way to high to reach (still) Very surprized that no room service unless 3 day stay not on hotels.com website. Understand about sheets,towels not being changed for the environment,but one face washer and one hand towel to be shared for two persons was not good.Unhygienic. Not so much an issue of protecting the environment (read the notice in the bathroom) but of cutting labour costs. Also, mini garbage bins need to be bigger, especially for more than one night stays. No feminine disposable bags. As one with some limited hand movements found the toiletries difficult to operate. Perhaps an accessible room would have been different. Maybe bring your own. No clock, no inroom phone (digital age) but some folk still don't have these gadgets(i do). The "do not disturb" sign did not attach, too worn out sticking.Handy onsite upstairs(no lift)Thai restaurant, dine in or takeaway. Perhaps they would deliver to room for disabled guests.Tried this restaurant and found one dish to be good but avoid the money bags, expensive and awful.Overall, the positives outweigh the negatives and would return again and hopefully some of the negatives would be positives.
Stayed 1 night in Jul 2025

10/10 Excellent

damien

Stayed 1 night in Jul 2025

8/10 Good

Bruce

Travelled with partner
Liked: Amenities
Room was good, just dickheads in cars raving and people talking outside of our room at all hours of the night was a bit annoying, but that’s out of the hotels control
Stayed 1 night in Jul 2025