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Comfort Inn & Suites Port Arthur-Port Neches

2.5 star property

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Photo gallery for Comfort Inn & Suites Port Arthur-Port Neches

Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Free daily buffet breakfast
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7800 Memorial Blvd, Port Arthur, TX, 77642
  • The Medical Center of Southeast Texas
    ‪10 min walk‬
  • Medical Center of Southeast Texas
    ‪10 min walk‬
  • Babe Zaharias Golf Course
    ‪1 min drive‬
  • Beaumont, TX (BPT-Southeast Texas Regional)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Comfort Inn & Suites Port Arthur-Port Neches

Hotel in Port Arthur with free breakfast and 24-hour front desk
A business centre, concierge services and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, camper van/bus/lorry parking and a front desk safe are on-site. Change of towels is available on request
Comfort Inn & Suites Port Arthur-Port Neches offers 58 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 47-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Port Arthur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Comfort Inn & Suites Port Arthur-Port Neches, you'll be within walking distance of Central Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Within a 15-minute walk of Central Mall and Babe Zaharias Golf Course
WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Port Arthur-Port Neches also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Port Arthur hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:00 AM

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cots (infant beds) are available for USD 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 10 AM to 10 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Port Arthur
Comfort Inn Port Arthur
Port Arthur Comfort Inn
Comfort Inn Port Arthur Hotel Port Arthur
Comfort Inn Port Arthur Hotel

Comfort Inn & Suites Port Arthur-Port Neches Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 263 reviews
Rating 8 - Good. 88 out of 263 reviews
Rating 6 - Okay. 42 out of 263 reviews
Rating 4 - Poor. 18 out of 263 reviews
Rating 2 - Terrible. 20 out of 263 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness
Comfy bed!
Stayed 1 night in May 2025

2/10 Terrible

Auryanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A few Issues We Encountered During our Stay.

The lock on the door appeared to be in poor working order and it was very hard to open. We had trouble also with the card key opening the door and had to request a new one. The remote control for the television was also not working and we had to have someone come out twice to give us another one. Also the phone in the room was not working during our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Stayed 1 night in May 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed, good pillows, super quiet- I think they have soundproofing because I was next to the ice machine and never heard a thing.
Stayed 2 nights in May 2025

6/10 Okay

Martha

Business traveller
Liked: Staff & service
Stayed 4 nights in May 2025

6/10 Okay

Michele

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

6/10 Okay

Darel

Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Watching TV was horrible. ROFU Their Internet service was iffy at best. Also was unaware of an "incidental" fee that I had to pay. It was returned after they checked out the room. No USB ports in the room.
Stayed 1 night in Mar 2025

8/10 Good

Liz

Stayed 3 nights in Mar 2025

6/10 Okay

Michelle

Stayed 2 nights in Mar 2025

4/10 Poor

Saumya

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Monika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and friendly environment
Stayed 6 nights in Jan 2025

2/10 Terrible

Gladys, Spring TX

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Deidra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Alberneshia

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There were roaches in the room, the bathroom floor wasn't mopped before i checked in and there was hair and urine on the floor. The shower had hot water though.
Stayed 1 night in Feb 2025