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SureStay by Best Western Groves

2.0 star property

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Photo gallery for SureStay by Best Western Groves

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Free daily continental breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
5001 East Parkway St, Groves, TX, 77619
  • Place, London Bridge Park
    ‪10 min walk‬
  • Place, Lamar University
    ‪12 min drive‬
  • Place, Delta Downs Racetrack Casino
    ‪37 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

SureStay by Best Western Groves

A 24-hour business centre, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay by Best Western Groves offers 50 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at SureStay by Best Western Groves, you'll be within walking distance of London Bridge Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • 12 minutes on foot from London Bridge Park and a 4-minute drive from Our Lady of Guadalupe Shrine
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly SureStay by Best Western Groves also features a vending machine, laundry facilities, and a lift. Self parking is free.

This Groves hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Motel 8 Groves
8 Groves
Motel 8
Hotel Groves

SureStay by Best Western Groves Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 89 reviews
Rating 8 - Good. 17 out of 89 reviews
Rating 6 - Okay. 10 out of 89 reviews
Rating 4 - Poor. 5 out of 89 reviews
Rating 2 - Terrible. 7 out of 89 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. Bed was super comfy and alot of good channels. I like the shampoo conditioner choices as well. Staff was more than helpful and met my needs. Thanks sure stay groves texas!
Stayed 3 nights in Feb 2026

8/10 Good

Anel

Stayed 1 night in Feb 2026

10/10 Excellent

Jeison

Stayed 1 night in Feb 2026

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2026

8/10 Good

Elizabeth

Stayed 1 night in Feb 2026

10/10 Excellent

Jazmine

Stayed 1 night in Feb 2026

6/10 Okay

La'Ren

Stayed 1 night in Feb 2026

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Let me start off by saying not ONE person working at this hotel was polite nor of ANY help! We stayed a week and one day because that was our ONLY option or I would have left the day the house keeper called my daughter whom is non verbal and autistic a DOG!!!! She makes different vocal sounds and she may have sounded like a dog but everyone at the hotel knew she had a disability because I made it loud and clear. Well the gentleman at the front desk told me LAST MINUTE that we couldn’t extend because my child was to loud and she bothered the other guests! That’s not right and even after being treated in thst manner I still made sure my room was clean and I didn’t hesitate because two wrongs don’t make a right. I never received an apology or nothing. I am so mad and I do not recommend that hotel to anyone.
Stayed 1 night in Feb 2026

2/10 Terrible

Michelle

Stayed 1 night in Feb 2026

4/10 Poor

TIFFANY

Disliked: Cleanliness, property conditions & facilities
Rooms were extremely dirty, mudd all over walls, restroom had questionable stains on the walls. This was clearly a 1 star motel at the least. Clerk in the front did not know what was going on with system and place 4 security deposits on my debit card and on my husbands debit card as well and continued to ask for cash after we told him they went through. I do not recommend this place to anyone.
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Stayed 4 nights in Jan 2026

6/10 Okay

Juan, League City

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Shower drain is blocked
Stayed 5 nights in Dec 2025

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2025

10/10 Excellent

Angelle

Stayed 5 nights in Nov 2025

10/10 Excellent

Valeria

Stayed 4 nights in Nov 2025

10/10 Excellent

Jerry

Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Stayed 1 night in Nov 2025

10/10 Excellent

Alfonso, Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quiet, clean room, felt safe, plenty of parking.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hector

Stayed 3 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There wasn’t much of a breakfast because it was very limited
Stayed 8 nights in Nov 2025

10/10 Excellent

Francisco

Stayed 1 night in Nov 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Black mold on ceiling and walls in bathroom, I have pictures. I also expected to be able to watch Thursday night football, however you could not get to the station due to having the wrong remote controls which apparently the manager has known about for months. A $9 universal remote. It also took 4 different keys to open the door. When anyone’s door closes naturally it sounds like a gun going off. I reported all these things. It was so bad I asked for a refund on the second day which I was told I would get and have not received. One manager told me it was 11:38 and checkout was at 11 so no refund for the second day. Really? On top of everything else I was suppose to leave work to check out? I got there when I could. My stay was so bad I left whether I was going to get a refund or not. Terrible place and evidently manager. Black mold is not healthy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness
Room very clean and excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Miranda

Stayed 2 nights in Sep 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe room
Stayed 3 nights in Oct 2025

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